ACTUAL Exam Questions and CORRECT
Answers
Which of the following OM decisions determines how a good or service is produced and
commits management to specific technology, quality, human resources, and capital investment? -
CORRECT ANSWER - Process and capacity design
Carbondale Casting produces cast bronze valves on a 10-person assembly line. On a recent day,
200valves were produced during
a 6-hour shift. - CORRECT ANSWER - a. 3.33 valves/labor hour (200/10/6=3.33)
b. 3.67 valves/labor hour (220/10/6=3.67)
c. 10.2% (3.67/3.33)
A set of skills, talents, and capabilities in which a firm is particularly strong is referred to as -
CORRECT ANSWER - core competencies
Which of the following international operations strategies uses decentralized authority with
substantial autonomy at each business? - CORRECT ANSWER - multidomestic
Which of the following is the purpose or rationale for an organization's existence? - CORRECT
ANSWER - mission
Gantt charts are - CORRECT ANSWER - planning charts used to schedule resources and
allocate time
The correct precedence diagram for the project is shown in... - CORRECT ANSWER -
Figure 1 (look at table and make sure the figure follows accordingly)
, The critical path of a network is the - CORRECT ANSWER - longest time path through
the network
PERT analysis computes the variance of the total project completion time as - CORRECT
ANSWER - the sum of the variances of all activities on the critical path.
A house of quality would depict the strength of the relationship between which of the following
two items? - CORRECT ANSWER - The customer's desire for a durable wallet and the
company's choice of material for the wallet.
Group technology identifies components by a coding scheme that specifies the - CORRECT
ANSWER - size, shape, and type of processing
The three major elements of the product decision are: - CORRECT ANSWER - selection,
definition, and design
________ is used to rank a company's products to determine which products represent the best
use of the firm's resources, or, perhaps, to determine which products are to be eliminated -
CORRECT ANSWER - Product-by-value analysis
Bridget's Hamburger Stand uses only 7 ingredients but offers 15 different burgers. This process is
known as: - CORRECT ANSWER - Modular design
Which of the following product development strategies has the highest product development
risk? - CORRECT ANSWER - new internally developed products
The American Society for Quality defines quality as - CORRECT ANSWER - the totality
of features and characteristics of a product or service that bears on its ability to satisfy stated or
implied needs
Attribute inspection measures - CORRECT ANSWER - if the product is good or bad