WEEK 1-4 / ACTUAL TEST QUESTIONS WITH DETAILED
VERIFIED ANSWERS / ALREADY GRADED A.
Terms in this set (108)
The interview process Initiating the session
Gathering information
Physical examination
Explanation and planning
Closing the session
These steps are proving structure and building the relationship
interviewing techniques Nonverbal communication
Empathy
Active listening
Validation reassurance
partnering summarize
Guided questioning
Empowerment
Setting the stage for Explaining point for point what the examination will entail,
examination preparing, privacy, awareness of the setting in which the
exam is taking place, do not assume it is ok to have others in
the room, being aware of disabilities.
Earning trust, following through, showing empathy and
Establishing Rapport compassion, being knowledgeable of the information
provided
,Gender Pronouns How a person would like to be referred to. Ex:
"She/Her" "He/Him" "They/Them" etc.
How would you describe your sexual identity
How would you describe your gender identity
What is the sex on your original birth certificate
FIFE model Feelings
Ideas
Functioning
Expectations
Helps explore the patient's perspective about their health and
illness
Patient-centered medical Involving the patient in their care and coming up with a
care plan with the provider. Provider must acknowledge their
own personal biases while being aware of what is the safest
Sam's most effective plan for the patient
Fundamentals of skilled Active listening, empathetic responses, guided
interviewing questioning, nonverbal communication, validation,
reassurance, partnering, summarization, transitions,
empowering the patient
verbal communication expressing ideas to others by using spoken words
communication using body movements, gestures, and facial
nonverbal communication
expressions rather than speech
, Challenging Patient Silent
Situations and behaviors Talkative
With confusing narrative
With altered state or cognition
With emotional lability
Angry or aggressive
Flirtatious
Discriminatory
With hearing loss
With low or impaired vision
With limited intelligence
Burdened by personal problems
Nonadherent
With low literacy
With low health literacy
With limited language proficiency
With terminal illness or dying
5 R's off cultural humility Reflection— what did I learn?
Respect—did I treat everyone involved w respect?
Regard—did unconscious bias drive this encounter?
Relevance—how was cultural humility relevant? Resiliency—how
did my personal resilience affect this interaction?
Core Values of Medical nonmaleficence,
Ethics beneficence, respect for
autonomy, decisional
capacity, confidentiality,
informed consent, truth
telling, justice
ALL components of the Complete Health History with the
Focused Health History
focus on the specific reason the client is seeking care.