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For purposes of collections control, how often should the medical assistant verify the patient's
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demographic data?
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A. When the patient changes insurance carriers
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B. When the patient's account is delinquent
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C. Once a year
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D. When the patient's account statement is
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returned as undeliverable II! II!
E. On each visit - Correct Answers e
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II! Which of the following describes a surgical procedure that connects the common bile duct with the
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II! middle portion of the small intestines?
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A. Choledochoenterostomy
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B. Choledochostomy
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C. Choledocholithotomy
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D. Choledochoduodenostomy
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,E. Choledochojejunostomy - Correct Answers e
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II! Which of the following is the most important reason a written consent is required prior to using e-mail to
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II! communicate with a patient? II! II! II!
A. If the patient is not expecting e -mail from the office, the message may be directed to a SPAM folder.
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B. The office must be sure to have a current e -mail address.
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C. E-mail is not considered a secure form of communication.
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D. The patient may not have a computer.
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E. So the office can receive confirmation of receipt of the e-mail. - Correct Answers c
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II! Which of the following is an antihistamine used in the treatment of allergic reactions?
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A. Trimethoprim with sulfamethoxazole (Bactrim)
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B. Phenylephrine HCL -(Neosynephrine)
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C. lndomethacin (lndocin)
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D. Diphenhydramine (Benadryl)
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E. Propranolol (lnderal) - Correct Answers d
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II! Which of the following would describe the correct term when an insurance claim is submitted with an
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II! invalid procedure code? II! II!
,A. Paid II!
B. Appealed
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C. Rejected
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D. Denied
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E. Suspended - Correct Answers c
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II! Which of the following would be appropriate to include in a patient information brochure?
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A. Payment and billing information
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B. Diseases and diagnostic codes common to the practice
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C. Statistics on the success of the practice
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D. Employees• names and telephone numbers
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E. Physician's fees for various procedures - Correct Answers a
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II! When filing an insurance claim for an appendectomy, which of the following is the most appropriate
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II! reference source for locating the surgical code?
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A. International Classification of Diseases, Clinical Modification (ICD-CM)
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B. Current Procedural Terminology (CPT)
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C. Health Care Financing Administration Common Procedural Coding System (HCPCS)
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D. Relative Value Scale (RVS)
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, E. Resource-Based Relative Value Scale (RBRVS) - Correct Answers b
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II! Which of the following best describes a condition resulting in a sudden discharge of electrical activity in
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II! the brain that results in seizures?
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A. Herpes zoster
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B. Alzheimer's disease
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C. Parkinson's disease
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D. Epilepsy
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E. Bell's palsy - Correct Answers d
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II! Which of the following is a suture material that is absorbable?
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A. Dacron
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B. Catgut
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C. Nylon
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D. Silk - Correct Answers b
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II! Which of the following describes a state statute that sets the requirements for licensure of physicians?
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A. Medical Practice Act
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B. Health Insurance Portability and Accountability Act {HIPAA)
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C. Statute of Frauds
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D. National Health Planning & Resource Development Act
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