MHA Peregrine Example Questions and Answers Already Passed

MHA Peregrine Example Questions and Answers Already Passed Workers in a workplace can help avoid cross-cultural misunderstandings by . A. cultivating cultural understanding of fellow workers and customers/clients B. maintaining a professional appearance at all times C. interacting with others influenced by their own cultural beliefs D. not serving customers/clients with whom they feel uncomfortable - Answers A. cultivating cultural understanding of fellow workers and customers/clients _____ environments engender increased knowledge and respect for the health team members for each other. A. Collaborative and aggressive B. Collaborative and passive C. Collaborative and reactive D. Collaborative and participative - Answers D. Collaborative and participative All of these are guidelines for establishing and preserving long-term relationship except _____. A. understand the mission, strategic priorities B. try to limit transparency in communicating information C. reach out to stakeholders at the program onset D. keep an open communication flow exchange - Answers B. try to limit transparency in communicating information _____ allows health system managers, policy makers, and clinicians to find ways of implementing the desired conditions for workers while meeting the expectations of patients. A. Negotiation B. Teamwork C. Political maneuvering D. Resource allocation - Answers B. Teamwork Examples of healthcare organizations collaborating on a range of project include the following except_ . A. health and social care partners working collaboratively across a region to improve the provision of Urgent Care services B. price fixing arrangements C. community Healthcare and Acute Care partners working collaboratively to reduce excess bed days D. the development of a joint cancer strategy involving multiple organizations, third sector partners and others - Answers B. price fixing arrangements Marked by the growing use and influence of emerging/disruptive technologies - cloud, mobile devices, big data, advanced analytics, and others, system thinking is ________. A. a luxury that can't be afforded B. a business survival strategy C. can be ignored D. costly - Answers B. a business survival strategy In contrast with constructive accountability, _____ is a process in which two or more people or groups discuss their needs and differences of opinion and eventually develop a solution. A. ethical conflict B. legal conflict C. constructive conflict D. neutral conflict - Answers C. constructive conflict Sound ______ strategies are needed to create a healthy organization culture in which subordinates, team members, and leaders achieve results. A. financial B. operational C. communication D. accounting - Answers C. communication The strategic plans are usually the responsibility of ____________. A. lower management B. middle management C. senior management D. outside managers - Answers C. senior management Self-aware leaders exhibit which of the following characteristics? A. They know themselves, including strengths and weaknesses. B. They delegate their decisions to others. C. They do not seek feedback from others. D. They do not have high self-esteem. - Answers A. They know themselves, including strengths and weaknesses Leaders have a responsibility to _____ and ___ change. A. understand; respond to B. facilitate; enable C. interpret; communicate D. participate; involve - Answers B. facilitate; enable Managing employees' emotions in the change initiatives can be very _____ to the leaders. A. easy B. demanding C. informal D. uncomplicated - Answers B. demanding Presenting the evidence of a problem in a ________ manner is the crucial first step to the comprehension that presages behavior changes. A. nonthreatening B. threatening C. aggressive D. fun - Answers A. nonthreatening Which of the following is most likely to give employees a reason to act ethically and to be more innovative? A. Salary penalties for poor work. B. Fear of retribution from upper administration. C. Having an informal back door relationship with the upper administration. D. Empowerment and autonomy over their work. - Answers D. Empowerment and autonomy over their work. Clinical care in critical care or long-term care units requires _____ teams of clinicians. A. highly dynamic B. intact C. core D. contingency - Answers B. intact Empirical evidence shows that _____ self-awareness tends to assist leaders with better team outcomes. A. clear B. higher C. vision-focused D. lower - Answers B. higher To maintain a diverse culture, organizations must conduct _____________. A. in-services on diversity B. a literature review on diversity C. diversity reviews D. simulations on diversity - Answers C. diversity reviews "Community of Practice" helps individuals ______________. A. explore surface level issues related to diversity B. explore deep-level diversity such as psychological, personality, attitude, and value differences C. explore likeness within the group D. provide outreach services to underserved communities - Answers B. explore deep-level diversity such as psychological, personality, attitude, and value differences ___________ provides a bridge linking the medical model's focus on individual prevention and treatment approaches with community-based prevention strategies. A. Institutional advocacy B. Management advocacy C. Political advocacy D. Community advocacy - Answers D. Community advocacy Multiple new regulations and accreditations processes, professional standards, increased accountabilities, and financial priorities require _________ and nurse leaders already struggling to gain and sustain competencies in evolving arenas of practice, quality, and safe patient care. A. less of direct care consultants B. more of direct care clerks C. less of direct care nurses D. more of direct care nurses - Answers D. more of direct care nurses A healthcare leader who has empathy shows the following except _____. A. listens attentively B. is attentive to people's nonverbal cues C. can only relate to those from the same background D. can see things from someone else's perspectives - Answers C. can only relate to those from the same background Effective healthcare professionals, like exemplary dealmakers, understand that having