Domain 5 Management and Leadership
RHIA Test Prep 10th Edition 2024/2025
Exam Questions and Answers | A+
Score Assured
403. Connie is the education manager for a national coding service
company. Once a month she records a webinar for all her coding personnel
to review coding updates, answer questions, and provide continuing
education. The webinar is recorded so that all personnel have an
opportunity to review the material on their own time and at their own
convenience. Questions are directed to Connie via email. This is an
example of what type of training method?
a. Asynchronous
b. Synchronous
c. Simulation
d. Classroom-based - 🧠ANSWER ✔✔a The use of a recorded webinar is
an example of asynchronous learning. Asynchronous learning occurs when
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,the instructor and students are not present at the same time (Kelly and
Greenstone 2020, 212).
404. Which of the following is a risk that must be considered when entering
into an outsourcing contract?
a. Effective resource management
b. Efficient productivity
c. Quality problems
d. Balanced work distribution - 🧠ANSWER ✔✔c Risks that must be
considered for both outsourcing and offshoring include poor security,
hidden costs, lack of or improper communication, poor resource
management, unbalanced work distribution or dissemination, lack of
technology, quality problems, high turnover rates, and legal problems (Kelly
and Greenstone 2020, 159).
405. When implementing health information management training,
determining who needs to be trained, who should do the training, how
much training is required, and how the training will be accomplished is the
responsibility of:
a. The vendor
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,b. Information systems
c. Health information management
d. The implementation team - 🧠ANSWER ✔✔d Training is essential to the
successful implementation of each new system. The implementation team
must define who needs to be trained, who should do the training, how
much training is required, and how the training will be accomplished
(Biedermann and Dolezel 2017, 260).
406. Sandy is coder but would like to be a privacy officer one day. Joan,
the privacy officer at her hospital, has agreed to help Sandy on her career
path. Joan has suggested that Sandy begin to look at master's degree
programs and has taken her to a local association meeting where she can
begin to network with other privacy officers. This is an example of:
a. Continuing education
b. Job rotation
c. Mentoring
d. Succession planning - 🧠ANSWER ✔✔c A mentor provides advice on
developing skills and career options. In this situation Joan is mentoring
Sandy towards her goal of becoming a privacy officer (Patena 2020, 732).
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, 407. A Joint Commission accredited organization must review their
formulary annually to ensure a medication's continued:
a. Safety and dose
b. Efficiency and efficacy
c. Efficacy and safety
d. Dose and efficiency - 🧠ANSWER ✔✔c The formulary is composed of
medications used for commonly occurring conditions or diagnoses treated
in the healthcare organization. Organizations accredited by the Joint
Commission are required to maintain a formulary and document that they
review at least annually for a medication's continued safety and efficacy
(Shaw and Carter 2019,
408. The focus of conflict management is:
a. Getting personal counseling for the parties involved
b. Separating the parties involved so that they do not have to work together
c. Working with the parties involved to find a mutually acceptable solution
d. Bringing disciplinary action against one party or the other - 🧠ANSWER
✔✔c Conflict management focuses on working with the individuals involved
to find a mutually acceptable solution. There are three ways to address
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PRIVACY STATEMENT. ALL RIGHTS RESERVED
RHIA Test Prep 10th Edition 2024/2025
Exam Questions and Answers | A+
Score Assured
403. Connie is the education manager for a national coding service
company. Once a month she records a webinar for all her coding personnel
to review coding updates, answer questions, and provide continuing
education. The webinar is recorded so that all personnel have an
opportunity to review the material on their own time and at their own
convenience. Questions are directed to Connie via email. This is an
example of what type of training method?
a. Asynchronous
b. Synchronous
c. Simulation
d. Classroom-based - 🧠ANSWER ✔✔a The use of a recorded webinar is
an example of asynchronous learning. Asynchronous learning occurs when
COPYRIGHT©PROFFKERRYMARTIN 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE.
1
PRIVACY STATEMENT. ALL RIGHTS RESERVED
,the instructor and students are not present at the same time (Kelly and
Greenstone 2020, 212).
404. Which of the following is a risk that must be considered when entering
into an outsourcing contract?
a. Effective resource management
b. Efficient productivity
c. Quality problems
d. Balanced work distribution - 🧠ANSWER ✔✔c Risks that must be
considered for both outsourcing and offshoring include poor security,
hidden costs, lack of or improper communication, poor resource
management, unbalanced work distribution or dissemination, lack of
technology, quality problems, high turnover rates, and legal problems (Kelly
and Greenstone 2020, 159).
405. When implementing health information management training,
determining who needs to be trained, who should do the training, how
much training is required, and how the training will be accomplished is the
responsibility of:
a. The vendor
COPYRIGHT©PROFFKERRYMARTIN 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE.
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PRIVACY STATEMENT. ALL RIGHTS RESERVED
,b. Information systems
c. Health information management
d. The implementation team - 🧠ANSWER ✔✔d Training is essential to the
successful implementation of each new system. The implementation team
must define who needs to be trained, who should do the training, how
much training is required, and how the training will be accomplished
(Biedermann and Dolezel 2017, 260).
406. Sandy is coder but would like to be a privacy officer one day. Joan,
the privacy officer at her hospital, has agreed to help Sandy on her career
path. Joan has suggested that Sandy begin to look at master's degree
programs and has taken her to a local association meeting where she can
begin to network with other privacy officers. This is an example of:
a. Continuing education
b. Job rotation
c. Mentoring
d. Succession planning - 🧠ANSWER ✔✔c A mentor provides advice on
developing skills and career options. In this situation Joan is mentoring
Sandy towards her goal of becoming a privacy officer (Patena 2020, 732).
COPYRIGHT©PROFFKERRYMARTIN 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE.
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PRIVACY STATEMENT. ALL RIGHTS RESERVED
, 407. A Joint Commission accredited organization must review their
formulary annually to ensure a medication's continued:
a. Safety and dose
b. Efficiency and efficacy
c. Efficacy and safety
d. Dose and efficiency - 🧠ANSWER ✔✔c The formulary is composed of
medications used for commonly occurring conditions or diagnoses treated
in the healthcare organization. Organizations accredited by the Joint
Commission are required to maintain a formulary and document that they
review at least annually for a medication's continued safety and efficacy
(Shaw and Carter 2019,
408. The focus of conflict management is:
a. Getting personal counseling for the parties involved
b. Separating the parties involved so that they do not have to work together
c. Working with the parties involved to find a mutually acceptable solution
d. Bringing disciplinary action against one party or the other - 🧠ANSWER
✔✔c Conflict management focuses on working with the individuals involved
to find a mutually acceptable solution. There are three ways to address
COPYRIGHT©PROFFKERRYMARTIN 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE.
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PRIVACY STATEMENT. ALL RIGHTS RESERVED
