Solutions
.____ forecast and monitor the proportion of various protected group members, such as women
and minorities, that are in various job categories and career tracks. - ANSWER-Affirmative action
plans
._____ ability is a person's capacity to invent solutions to many diverse problems. - ANSWER-
Reasoning
._____ ability is the speed and accuracy with which one can solve arithmetic problems of all kinds. -
ANSWER-Quantitative
._____ analysis involves identifying who needs training and determining employees' readiness for
training. - ANSWER-Person
._____ are the relationships, problems, demands, tasks, and other features that employees face in
their jobs. - ANSWER-Job experiences
._____ assess main facets such as verbal comprehension, quantitative ability, and reasoning ability.
- ANSWER-Cognitive ability tests
._____ attempts to emphasize the multidimensional nature of performance and thoroughly
familiarize the raters with the actual content of various performance dimensions. - ANSWER-Rater
accuracy training
,._____ focuses specifically on the methods used to determine the outcomes received. - ANSWER-
Procedural justice
._____ involve lectures by business experts, adventure learning, and meetings with customers. -
ANSWER-Formal education programs
._____ is a rater error in which a rater gives high ratings to all employees regardless of their
performance. - ANSWER-Leniency
._____ is a wide variety of specific selection programs that employ multiple selection methods to
rate either applicants or job incumbents on their managerial potential. - ANSWER-Assessment
center
._____ is an interpersonal relationship that is used to develop employees. - ANSWER-Mentoring
._____ is ideal for understanding how skills and behaviors can be transferred to the job and for
dealing with interpersonal issues. - ANSWER-The hands-on method
._____ is on-the-job use of knowledge, skills, and behaviors learned in training. - ANSWER-Transfer
of training
._____ is the degree to which a measure is free from random error. - ANSWER-Reliability
._____ is the degree to which the validity of a selection method established in one context extends
to other contexts. - ANSWER-Generalizability
._____ is the extent to which the performance management system elicits job performance that is
consistent with an organization's strategy, goals, and culture. - ANSWER-Strategic congruence
, ._____ is the judgment that people make with respect to the results received relative to the results
received by other people with whom they identify (referent others). - ANSWER-Outcome fairness
._____ is the planned elimination of large numbers of personnel designed to enhance
organizational effectiveness. - ANSWER-Downsizing
._____ is the practice or activity carried on by an organization with the primary purpose of
identifying and attracting potential employees. - ANSWER-Human resource recruitment
._____ is the process of identifying the knowledge, skills, jobs, and behaviors that need to be
emphasized in training. - ANSWER-Task analysis
._____ justice is the interpersonal nature of how the outcomes were implemented. - ANSWER-
Interactional
._____ validation is a validity study that seeks to establish an empirical relationship between test
scores taken prior to being hired and eventual performance on the job. - ANSWER-Predictive
.A company communicates performance evaluation to its employees during the _____ step in the
career management process. - ANSWER-reality check
.A company decides to let go of some employees due to a financial crisis. Jane loses her job, while
her colleagues with similar performance ratings and productivity retain their jobs. Jane's judgment
of her loss when compared to her colleagues' is a perception of _____. - ANSWER-outcome
unfairness
.A competent employee receives lower-than-deserved ratings because of a few outstanding
colleagues who set very high performance standards. This is an example of a _____ rater error. -
ANSWER-contrast