WGU C484 All Quiz |112 Question (+Answers)
________ are defined as people who oversee the activities of others and who are
responsible for attaining goals in organizations.
A) Assistants
B) Managers
C) Secretaries
D) Interns
E) Apprentices Ans✓✓✓ B
________ illustrates a process loss from using teams.
A) Organizational demography
B) Role conflict
C) Social loafing
D) Multitasking
E) Profit-sharing Ans✓✓✓ C
________ involves evaluating one's performance against the performance of one
or more others.
A) BARS
B) The critical incident method
C) An assessment center evaluation
D) Forced comparison
E) Likert analysis Ans✓✓✓ D
,________ is a conflict-handling technique in which the parties in a conflict each
desire to satisfy fully the concerns of all parties.
A) Collaborating
B) Competing
C) Accommodating
D) Avoiding
E) Compromising Ans✓✓✓ A
________ is as important for managers as for front-line employees and, among all
Big Five Model traits, is most consistently related to job performance.
A) Extroversion
B) Agreeableness
C) Conscientiousness
D) Emotional stability
E) Openness to experience Ans✓✓✓ C
________ is defined as a psychological state that exists when you agree to make
yourself vulnerable to another because you have positive expectations about how
things are going to turn out.
A) Consideration
B) Trust
C) Support
D) Empathy
E) Respect Ans✓✓✓ B
,________ make it impossible for leader behavior to make any difference to
follower outcomes.
A) Neutralizers
B) Hygiene factors
C) Vision and charisma
D) Mentors
E) Catalysts Ans✓✓✓ A
________ ranking requires the evaluator to place employees into a particular
classification, such as top one-fifth or second one-fifth.
A) Individual
B) Group order
C) Paired
D) Fractional
E) Percentile Ans✓✓✓ B
________ refers to the degree to which members are attracted to each other and
motivated to stay in the group.
A) Assertiveness
B) Social dominance
C) Authoritativeness
D) Cohesiveness
E) Diversity Ans✓✓✓ D
, A group decision-making method in which individual members meet face-to-face
to pool their judgments in a systematic but independent fashion is the ________
technique.
A) reference groups
B) nominal groups
C) brainstorming
D) interacting groups
E) in-group Ans✓✓✓ B
A manager doing performance appraisals gives more weight to recent employee
behaviors than to behaviors of 6 or 9 months earlier. This shows that the
manager's perception is affected by a(n) ________ bias.
A) self-serving bias
B) availability
C) impact
D) distinction
E) hindsight Ans✓✓✓ B
A party who seeks to appease an opponent may be willing to place the
opponent's interests above his or her own, sacrificing to maintain the
relationship. We refer to this intention as ________.
A) collaborating
B) avoiding
C) compromising
D) competing
E) accommodating Ans✓✓✓ E
________ are defined as people who oversee the activities of others and who are
responsible for attaining goals in organizations.
A) Assistants
B) Managers
C) Secretaries
D) Interns
E) Apprentices Ans✓✓✓ B
________ illustrates a process loss from using teams.
A) Organizational demography
B) Role conflict
C) Social loafing
D) Multitasking
E) Profit-sharing Ans✓✓✓ C
________ involves evaluating one's performance against the performance of one
or more others.
A) BARS
B) The critical incident method
C) An assessment center evaluation
D) Forced comparison
E) Likert analysis Ans✓✓✓ D
,________ is a conflict-handling technique in which the parties in a conflict each
desire to satisfy fully the concerns of all parties.
A) Collaborating
B) Competing
C) Accommodating
D) Avoiding
E) Compromising Ans✓✓✓ A
________ is as important for managers as for front-line employees and, among all
Big Five Model traits, is most consistently related to job performance.
A) Extroversion
B) Agreeableness
C) Conscientiousness
D) Emotional stability
E) Openness to experience Ans✓✓✓ C
________ is defined as a psychological state that exists when you agree to make
yourself vulnerable to another because you have positive expectations about how
things are going to turn out.
A) Consideration
B) Trust
C) Support
D) Empathy
E) Respect Ans✓✓✓ B
,________ make it impossible for leader behavior to make any difference to
follower outcomes.
A) Neutralizers
B) Hygiene factors
C) Vision and charisma
D) Mentors
E) Catalysts Ans✓✓✓ A
________ ranking requires the evaluator to place employees into a particular
classification, such as top one-fifth or second one-fifth.
A) Individual
B) Group order
C) Paired
D) Fractional
E) Percentile Ans✓✓✓ B
________ refers to the degree to which members are attracted to each other and
motivated to stay in the group.
A) Assertiveness
B) Social dominance
C) Authoritativeness
D) Cohesiveness
E) Diversity Ans✓✓✓ D
, A group decision-making method in which individual members meet face-to-face
to pool their judgments in a systematic but independent fashion is the ________
technique.
A) reference groups
B) nominal groups
C) brainstorming
D) interacting groups
E) in-group Ans✓✓✓ B
A manager doing performance appraisals gives more weight to recent employee
behaviors than to behaviors of 6 or 9 months earlier. This shows that the
manager's perception is affected by a(n) ________ bias.
A) self-serving bias
B) availability
C) impact
D) distinction
E) hindsight Ans✓✓✓ B
A party who seeks to appease an opponent may be willing to place the
opponent's interests above his or her own, sacrificing to maintain the
relationship. We refer to this intention as ________.
A) collaborating
B) avoiding
C) compromising
D) competing
E) accommodating Ans✓✓✓ E
