14th Edition, by Ralph Stair and George Reynolds
All Chapters Completed
,ChapterR01R-RInformationRSystems:RPeople,RTechnology,RProcesses,RandRStructure
TrueR/RFalse
1. ARsetRofRrandomRorRunrelatedRtasksRperformedRtoRachieveRaRdefiniteRoutcomeRisRcalledRaRprocess.
a. True
b. False
ANSWER: False
RATIONALE:
ARprocessRisRaRstructuredRsetRofRrelatedRactivitiesRthatRtakesRinput,RaddsR
value,RandR createsRanRoutputRforRtheRcustomerRofRthatRprocess.
FEEDBACK: Correct ARprocessRisRaRstructuredRsetRofRrelatedRactivitiesRthatRtakesRinput,RaddsRvalue,Rand
createsRanRoutputRforRtheRcustomerRofRthatRprocess.
IncorrectR ARprocessRisRaRstructuredRsetRofRrelatedRactivitiesRthatRtakesRinput,RaddsRvalue,RandRcreates
RanR outputRforRtheRcustomerRofRthatRprocess.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: InformationRSystems—ARMeansRtoRAchieveRCompetitiveRAdvantage
QUESTIONRTYPE: TrueR/RFalse
HASRVARIABLES: False
LEARNINGROBJECTIVES:R POIS.14e.1.2R-
RStateRthreeRreasonsRwhyRorganizationsRemployRtheRLeavitt’sRDiamondR modelR
toRintroduceRnewRsystemsRintoRtheRworkplace.
NATIONALRSTANDARDS:RR UnitedRStatesR-RBUSPROG:RTechnology
KEYWORDS: Bloom's:RRemember
DATERCREATED: 11/19/2019R5:59RPM
DATERMODIFIED: 11/27/2019R5:05RPM
2. AnRinformationRsystemRisRaRsetRofRinterrelatedRcomponentsRthatRworkRtogetherRtoRcollect,Rprocess,Rstore,R
andR disseminateRinformationRthatRlacksRaRfeedbackRmechanismRtoRmonitorRandRcontrolRitsRoperation.
a. True
b. False
ANSWER: False
RATIONALE:
AnRinformationRsystemRisRaRsetRofRinterrelatedRcomponentsRthatRworkRto
getherRtoR collect,Rprocess,Rstore,RandRdisseminateRinformation.RARwell-
designedRinformationR systemRincludesRsomeRformRofRfeedbackRmechanismRtoR
monitorRandRcontrolRitsR operation.
FEEDBACK: Correct AnRinformationRsystemRisRaRsetRofRinterrelatedRcomponentsRthatRworkRtogetherRto
collect,Rprocess,Rstore,RandRdisseminateRinformation.RARwell-
designedRinformationR systemRincludesRsomeRformRofRfeedbackRmechanismRtoRmon
itorRandRcontrolRitsR operation.
IncorrectR AnRinformationRsystemRisRaRsetRofRinterrelatedRcomponentsRthatRworkRtogetherRtoR
collect,Rprocess,Rstore,RandRdisseminateRinformation.RARwell-
designedRinformationR systemRincludesRsomeRformRofRfeedbackRmechanismRtoRmon
itorRandRcontrolRitsR operation.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: WhatRisRanRInformationRSystem
,QUESTIONRTYPE: TrueR/RFalse
HASRVARIABLES: False
LEARNINGROBJECTIVES:R POIS.14e.1.1R-
RIdentifyRtwoRkeyRmanagementRresponsibilitiesRinRimplementingRsuccessfulR informa
tionRsystems.
, NATIONALRSTANDARDS:RR UnitedRStatesR-RBUSPROG:RTechnology
KEYWORDS: Blooms:RRemember
DATERCREATED: 11/19/2019R5:59RPM
DATERMODIFIED: 11/28/2019R7:32RAM
3. OrganizationsRcannotRhaveRmanyRvalueRchains.
a. True
b. False
ANSWER: False
RATIONALE:
TheRvalueRchainRisRaRseriesR(orRchain)RofRactivitiesRthatRanRorganizationRperforms
RtoR transformRinputsRintoRoutputsRinRsuchRaRwayRthatRtheRvalueRofRtheRinputRisRincre
ased.RAnR organizationRmayRhaveRmanyRvalueRchains,RandRdifferentRorganizationsRinR
differentR industriesRwillRhaveRdifferentRvalueRchains.
FEEDBACK: Correct TheRvalueRchainRisRaRseriesR(orRchain)RofRactivitiesRthatRanRorganizationRperformsRto
transformRinputsRintoRoutputsRinRsuchRaRwayRthatRtheRvalueRofRtheRinputRisRincreased.
RAnR organizationRmayRhaveRmanyRvalueRchains,RandRdifferentRorganizationsRinRdiffer
entR industriesRwillRhaveRdifferentRvalueRchains.
IncorrectR TheRvalueRchainRisRaRseriesR(orRchain)RofRactivitiesRthatRanRorganizationRperformsRtoR
transformRinputsRintoRoutputsRinRsuchRaRwayRthatRtheRvalueRofRtheRinputRisRincreased.
RAnR organizationRmayRhaveRmanyRvalueRchains,RandRdifferentRorganizationsRinRdiffer
entR industriesRwillRhaveRdifferentRvalueRchains.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: ValueRChain
QUESTIONRTYPE: TrueR/RFalse
HASRVARIABLES: False
LEARNINGROBJECTIVES:R POIS.14e.1.4R-
RDiscussRtheRtraditionalRandRcontemporaryRviewRofRtheRroleRthatR informationRsyste
msRplayRinRanRorganization’sRvalueRchains.
NATIONALRSTANDARDS:RR UnitedRStatesR-RBUSPROG:RCommunicationR-RCommunication
KEYWORDS: Bloom's:RRemember
DATERCREATED: 11/19/2019R5:59RPM
DATERMODIFIED: 11/27/2019R5:23RPM
4. TheRconceptRofRaRvalueRchainRisRnotRsignificantRtoRorganizationsRunlessRtheyRmanufactureRproducts.
a. True
b. False
ANSWER: False
RATIONALE:
InRaRmanufacturingRorganization,RtheRsupplyRchainRisRaRkeyRvalueRchainRwhoseRpr
imaryR processesRincludeRinboundRlogistics,Roperations,RoutboundRlogistics,Rmarketin
gRandR sales,RandRservice.RTheRconceptRofRvalueRchainRisRalsoRmeaningfulRtoRcompani
esRthatR don’tRmanufactureRproducts.
FEEDBACK: Correct InRaRmanufacturingRorganization,RtheRsupplyRchainRisRaRkeyRvalueRchainRwhose
primaryRprocessesRincludeRinboundRlogistics,Roperations,RoutboundRlogistics,R mark
etingRandRsales,RandRservice.RTheRconceptRofRvalueRchainRisRalsoRmeaningfulRtoR co
mpaniesRthatRdon’tRmanufactureRproducts.
IncorrectR InRaRmanufacturingRorganization,RtheRsupplyRchainRisRaRkeyRvalueRchainRwhoseRprimar
yR processesRincludeRinboundRlogistics,Roperations,RoutboundRlogistics,RmarketingRand