JBL MODULE 3 PRACTICE EXAM QUESTION AND
CORRECT ANSWERS LATEST 2025-2026
Question 1
A 4-year-old boy had an apparent seizure. He is conscious and calm and is sitting on his mother's lap.
His father is sitting in a nearby chair. The child's mother suddenly begins crying uncontrollably, which
causes the child to start crying. You should:
A. give the child a favorite toy or blanket to hold onto and perform your assessment to the best of your
ability.
B. attempt to calm the child's mother, but avoid separating her from her child because this will increase
her anxiety.
C. ask the father to hold the child so you can assess him while your partner tries to calm the mother.
D. reassure the child's mother that seizures in children are very common and that there is nothing to
worry about.
Question 2
As you are wheeling your patient through the emergency department doors, you receive another call
for a major motor vehicle crash. You should:
A. place the patient in a high-visibility area and then respond to the call.
B. respond only after giving a verbal patient report to a nurse or physician.
C. leave a copy of the run form with a nurse and then respond to the call.
D. inform the admissions clerk of the situation and then respond at once.
Question 3
,Communicating with patients who are deaf or hard-of-hearing can be facilitated by doing all of the
following, EXCEPT:
A. placing yourself in a position to ensure that the patient can see your lips.
B. shining a light on your face when you are in a darkened environment.
C. providing pen and paper if the patient prefers to write his or her response.
D. elevating the tone of your voice and exaggerating word pronunciation.
Question 4
During your assessment of a 20-year-old man with a severe headache and nausea, you ask him when
his headache began, but he does not answer your question immediately. You should:
A. ask him if he frequently experiences severe headaches and nausea.
B. allow him time to think about the question and respond to it.
C. repeat your question because he probably did not hear you.
D. tell him that you cannot help him unless he answers your questions.
Question 5
Effective therapeutic communication skills require _________.
A. English-speaking patients or family members
B. verbal and nonverbal communication techniques
C. supervision by advanced life support personnel
D. correct use of complex medical terminology
Question 6
Ethnocentrism is defined as:
A. understanding that people from different cultural backgrounds respond to pain and stress differently.
, B. considering your own cultural values to be more important when interacting with people of a
different culture.
C. suspecting that a person has an ulterior motive based on the tone of his or her voice when answering
a question.
D. subconsciously forcing your cultural values onto a patient because you feel that your own values are
more acceptable.
Question 7
Medical control gives you an order that seems inappropriate for the patient's condition. After
confirming that you heard the physician correctly, you should:
A. advise the physician that the order is unclear and ask for clarification.
B. obtain consent from the patient and then carry out the order as usual.
C. state that you will not carry out the order because it is inappropriate.
D. carry out the order and then carefully document it on the run form.
Question 8
When providing a patient report via radio, you should protect the patient's privacy by:
A. withholding medical history data.
B. refraining from objective statements.
C. not disclosing his or her name.
D. using coded medical language.
Question 9
When relaying patient information via radio, communications should be:
A. brief and easily understood.
B. coded and scripted.
CORRECT ANSWERS LATEST 2025-2026
Question 1
A 4-year-old boy had an apparent seizure. He is conscious and calm and is sitting on his mother's lap.
His father is sitting in a nearby chair. The child's mother suddenly begins crying uncontrollably, which
causes the child to start crying. You should:
A. give the child a favorite toy or blanket to hold onto and perform your assessment to the best of your
ability.
B. attempt to calm the child's mother, but avoid separating her from her child because this will increase
her anxiety.
C. ask the father to hold the child so you can assess him while your partner tries to calm the mother.
D. reassure the child's mother that seizures in children are very common and that there is nothing to
worry about.
Question 2
As you are wheeling your patient through the emergency department doors, you receive another call
for a major motor vehicle crash. You should:
A. place the patient in a high-visibility area and then respond to the call.
B. respond only after giving a verbal patient report to a nurse or physician.
C. leave a copy of the run form with a nurse and then respond to the call.
D. inform the admissions clerk of the situation and then respond at once.
Question 3
,Communicating with patients who are deaf or hard-of-hearing can be facilitated by doing all of the
following, EXCEPT:
A. placing yourself in a position to ensure that the patient can see your lips.
B. shining a light on your face when you are in a darkened environment.
C. providing pen and paper if the patient prefers to write his or her response.
D. elevating the tone of your voice and exaggerating word pronunciation.
Question 4
During your assessment of a 20-year-old man with a severe headache and nausea, you ask him when
his headache began, but he does not answer your question immediately. You should:
A. ask him if he frequently experiences severe headaches and nausea.
B. allow him time to think about the question and respond to it.
C. repeat your question because he probably did not hear you.
D. tell him that you cannot help him unless he answers your questions.
Question 5
Effective therapeutic communication skills require _________.
A. English-speaking patients or family members
B. verbal and nonverbal communication techniques
C. supervision by advanced life support personnel
D. correct use of complex medical terminology
Question 6
Ethnocentrism is defined as:
A. understanding that people from different cultural backgrounds respond to pain and stress differently.
, B. considering your own cultural values to be more important when interacting with people of a
different culture.
C. suspecting that a person has an ulterior motive based on the tone of his or her voice when answering
a question.
D. subconsciously forcing your cultural values onto a patient because you feel that your own values are
more acceptable.
Question 7
Medical control gives you an order that seems inappropriate for the patient's condition. After
confirming that you heard the physician correctly, you should:
A. advise the physician that the order is unclear and ask for clarification.
B. obtain consent from the patient and then carry out the order as usual.
C. state that you will not carry out the order because it is inappropriate.
D. carry out the order and then carefully document it on the run form.
Question 8
When providing a patient report via radio, you should protect the patient's privacy by:
A. withholding medical history data.
B. refraining from objective statements.
C. not disclosing his or her name.
D. using coded medical language.
Question 9
When relaying patient information via radio, communications should be:
A. brief and easily understood.
B. coded and scripted.
