Organizational Behavior 15th Edition by: Stephen Robbins and Timothy Judge Questions & Answers 2024/2025

Organizational Behavior 15th Edition by: Stephen Robbins and Timothy Judge Questions & Answers 2024/2025 Organizational Behavior - ANSWER-A field of study that investigates the impact that individuals, groups, and structure have on behavior within organizations, for the purpose of applying such knowledge toward improving an organization's effectiveness. Managers - ANSWER-An individual who achieves goals through other people. Organization - ANSWER-A consciously coordinated social unit, composed of two or more people, that functions on a relatively continuous basis to achieve a common goal or set of goals. What are the five management functions? - ANSWER-Planning, organizing, commanding, coordinating, and controlling. Today, the five management functions have been condensed to four, what are they? - ANSWER-Planning, organizing, leading, and controlling. Planning - ANSWER-A process that includes defining goals, establishing strategy, and developing plans to coordinate activities. Technical Skills - ANSWER-The ability to apply specialized knowledge or expertise. Human Skills - ANSWER-The ability to work with, understand, and motivate other people, both individually and in groups. Conceptual Skills - ANSWER-The mental ability to analyze and diagnose complex situations. Psychology - ANSWER-The science that seeks to measure, explain, and sometimes change the behavior of humans and other animals. Social Psychology - ANSWER-An area of psychology that blends concepts from psychology and sociology and that focuses on the influence of people on one another. Sociology - ANSWER-The study of people in relation to their social environment or culture. Anthropology - ANSWER-The study of societies to learn about human beings and their activities. Surface-Level Diversity - ANSWER-Differences in easily perceived characteristics, such as gender, race, ethnicity, age, or disability that do not necessarily reflect the ways people think or feel but that may activate certain stereotypes. Deep-Level Diversity - ANSWER-Differences in values, personality, and work preferences that become progressively more important for determining similarity as people get to know one another better. Discrimination - ANSWER-Nothing of a difference between things; often we refer to unfair discrimination, which means making judgments about individuals based on stereotypes regarding their demographic group. Biographical Characteristics - ANSWER-Personal characteristics- such as age, gender, race, and length of tenure- that are objective and easily obtained from personnel records. These characteristics are representative of surface- level diversity. Intellectual Abilities - ANSWER-The capacity to do mental activities- thinking, reasoning, and problem solving. Physical Abilities - ANSWER-The capacity to do tasks that demand stamina, dexterity, strength, and similar characters. Attitudes - ANSWER-Evaluative statements or judgments concerning objects, people, or events. What are the main components of attitudes? - ANSWER-Cognitive component, affective component, and behavioral component. Cognitive Component - ANSWER-The opinion or belief segment of an attitude. Affective Component - ANSWER-The emotional or feeling segment of an attitude. Behavioral Component - ANSWER-An intention to behave in a certain way toward someone or something. Job Satisfaction - ANSWER-A positive feeling about one's job resulting from an evaluation of its characteristics. Job Involvement - ANSWER-The degree to which a person identifies with a job, actively participates in it, and considers performance important to self-worth. Psychological Empowerment - ANSWER-Employees' belief in the degree to which they affect their work environment, their competence, the meaningfulness of their job, and their perceived autonomy in their work. Job Satisfaction and Absenteeism - ANSWER-When numerous alternative jobs are available, dissatisfied employees have high absence rates, but when there are few they have the same (low) rate of absence as satisfied employees. Job Satisfaction and Turnover - ANSWER-If an employee is presented with an unsolicited job offer, job dissatisfaction is less predictive of turnover because the employee is more likely leaving in response to "pull" (the lure of the other job) then " push" (the unattractiveness of the current job). Affect - ANSWER-A broad range of feelings that people experience. Emotions - ANSWER-Intense feelings that are directed at someone or something. Moods - ANSWER-Feelings that tend to be less intense than emotions and that lack a contextual stimulus. Continues...