NAVEDTRA 14222, INFORMATION
SYSTEMS TECHNICIAN TRAINING SERIES
MODULE 1--ADMINISTRATION AND
SECURITY
1. What is the interface between the user and the computer system? (Page 1-2) - ANS -I/O
control
2. What contains the program name or names and the job or task number under which the job
(or system) is to be executed? (Page 1-6) - ANS -Run sheet
3. What are used to provide application programs with variable information? (Page 1-6) - ANS
-Control Parameters
4. What is the most common type of user support that a technician will deal with? (Page 1-8) -
ANS -Logistical
5. Who is responsible for keeping the AIS facility's assembly line running as smoothly and
efficiently as possible? (Page 1-8) - ANS -Schedulers
6. Which type of processing includes ensuring that all inputs are received on time according to
prearranged schedules? (Page 1-9) - ANS -Precomputer
7. Which type of processing includes ensuring output products are complete, accurate, and
delivered to the user when promised? (Page 1-9) - ANS -Postcomputer
8. Which personnel act as the liaison between theAIS facility and the user community? (Page
1-10) - ANS -Production control
9. Which personnel make production commitments for the AIS facility to meet user
requirements? (Page 1-10) - ANS -Scheduling
10. Which personnel handle all incoming work for AIS services along with all types of input
media from the user? (Page 1-12) - ANS -I/O Control
, 11. Which personnel review all completed output products from data entry and computer
operations to determine their accuracy and completeness before releasing them to I/O control
personnel for further processing and distribution? (Page 1-12) - ANS -Quality Control
12. Which personnel examine problems that occur during production to determine if errors were
caused by hardware or system/applications software? (Page 1-12) - ANS -Technical Support
13. Which scheduling phase allows everyone to see where there may be an overloading or
under loading of AIS resources? (Page 1-12) - ANS -Forecasting
14. How many moving parts does the scheduling process have? (Page 1-13) - ANS -3
15. Jobs may abort because of system or program processing errors. What is the key to
determining what caused the problem? (Page 1-18) - ANS -Abort code
16. How many different topics can system downtime and non-availability be categorized under?
(Page 1-20) - ANS -2
17. How often are inventories normally conducted? (Page 1-24) - ANS -Annually
18. What is a random-access memory (RAM) buffer that provides high-speed storage
capabilities from main memory and makes this data available to the central processor with a
private central processor/cache interface? (Page 1-24) - ANS -Cache memory
19. What amount of increase in processing speeds can be expected from cache memory for
average program mixes? (Page 1-24) - ANS -50%
20. What can occur when you delete a file, leaving, basically a hole in the information on the
hard disk, or when you add information to an existing file when there is no contiguous space left
next to the file? (Page 1-24) - ANS -File fragmentation
21. Which priority category for trouble reports means that you cannot work around the problem
to continue operating? (Page 1-26) - ANS -Critical
22. Which priority category for trouble reports means that you can work around the problem, but
a resolution is required immediately? (Page 1-26) - ANS -Urgent
23. Which priority category for trouble reports means that the correction is needed, but you can
work around the problem and live with it until it is fixed? (Page 1-26) - ANS -Routine
24. How many different categories do backup operations fall into? (Page 1-27) - ANS -2
25. Which type of saves need to be done before and after the implementation of a software
upgrade and during monthly and yearly production runs? (Page 1-27) - ANS -Special
SYSTEMS TECHNICIAN TRAINING SERIES
MODULE 1--ADMINISTRATION AND
SECURITY
1. What is the interface between the user and the computer system? (Page 1-2) - ANS -I/O
control
2. What contains the program name or names and the job or task number under which the job
(or system) is to be executed? (Page 1-6) - ANS -Run sheet
3. What are used to provide application programs with variable information? (Page 1-6) - ANS
-Control Parameters
4. What is the most common type of user support that a technician will deal with? (Page 1-8) -
ANS -Logistical
5. Who is responsible for keeping the AIS facility's assembly line running as smoothly and
efficiently as possible? (Page 1-8) - ANS -Schedulers
6. Which type of processing includes ensuring that all inputs are received on time according to
prearranged schedules? (Page 1-9) - ANS -Precomputer
7. Which type of processing includes ensuring output products are complete, accurate, and
delivered to the user when promised? (Page 1-9) - ANS -Postcomputer
8. Which personnel act as the liaison between theAIS facility and the user community? (Page
1-10) - ANS -Production control
9. Which personnel make production commitments for the AIS facility to meet user
requirements? (Page 1-10) - ANS -Scheduling
10. Which personnel handle all incoming work for AIS services along with all types of input
media from the user? (Page 1-12) - ANS -I/O Control
, 11. Which personnel review all completed output products from data entry and computer
operations to determine their accuracy and completeness before releasing them to I/O control
personnel for further processing and distribution? (Page 1-12) - ANS -Quality Control
12. Which personnel examine problems that occur during production to determine if errors were
caused by hardware or system/applications software? (Page 1-12) - ANS -Technical Support
13. Which scheduling phase allows everyone to see where there may be an overloading or
under loading of AIS resources? (Page 1-12) - ANS -Forecasting
14. How many moving parts does the scheduling process have? (Page 1-13) - ANS -3
15. Jobs may abort because of system or program processing errors. What is the key to
determining what caused the problem? (Page 1-18) - ANS -Abort code
16. How many different topics can system downtime and non-availability be categorized under?
(Page 1-20) - ANS -2
17. How often are inventories normally conducted? (Page 1-24) - ANS -Annually
18. What is a random-access memory (RAM) buffer that provides high-speed storage
capabilities from main memory and makes this data available to the central processor with a
private central processor/cache interface? (Page 1-24) - ANS -Cache memory
19. What amount of increase in processing speeds can be expected from cache memory for
average program mixes? (Page 1-24) - ANS -50%
20. What can occur when you delete a file, leaving, basically a hole in the information on the
hard disk, or when you add information to an existing file when there is no contiguous space left
next to the file? (Page 1-24) - ANS -File fragmentation
21. Which priority category for trouble reports means that you cannot work around the problem
to continue operating? (Page 1-26) - ANS -Critical
22. Which priority category for trouble reports means that you can work around the problem, but
a resolution is required immediately? (Page 1-26) - ANS -Urgent
23. Which priority category for trouble reports means that the correction is needed, but you can
work around the problem and live with it until it is fixed? (Page 1-26) - ANS -Routine
24. How many different categories do backup operations fall into? (Page 1-27) - ANS -2
25. Which type of saves need to be done before and after the implementation of a software
upgrade and during monthly and yearly production runs? (Page 1-27) - ANS -Special