CPI Third (3rd) Edition Questions and
Correct Answers/ Latest Update /
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We can use strategies to reduce the likelihood of distress behavior,
such as identifying situations that cause distress, reducing triggers,
and helping the person develop coping strategies. What are these
called?
Ans: Preventative Approaches
All behavior is communication and distress behavior can be how a
person communicates their distress.
Ans: True
When a person exhibits behavior at the anxiety level of the CPI Crisis
Development Model, what is the recommended staff approach?
Ans: Be Supportive
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Our goal at every stage of the CPI Crisis Development Model is to
help the person de-escalate and reach Tension Reduction.
Ans: True
When a person exhibits behaviors at the defensive level of the CPI
Crisis Development Model, what is the recommended staff
approach?
Ans: Be directive and supportive
Rationally detaching in a crisis moment helps us respond in a way
that positively influences the situation. What does Rational
Detachment mean?
Ans: Recognizing the need to remain professional by managing our own
attitude and behavior