Strategic Market Management, 12th Edition David A. Aaker, Christine Moorman
ChapterT1T–TStrategicTMarketTManagement:TAnTOverview
EssayTQuestion:
1.1
DescribeTandTgiveTexamplesTofTaTwell-
developedTbusinessTstrategyTincludingTtheTfourTcharacteristics.
ObjectiveTQuestions:
1.1
FiveTmanagementTtasksTusedTtoTdevelopTstrategicTcompetenciesTdoTnotTincludeTtheTfol
lowing:
a. StrategicTanalysis
b. ManageTmultipleTbusinessTunits
c. IdentifyTcompetitors
d. DevelopTaTsustainableTadvantage
e. DevelopTaTgrowthTplatform
Answer:TC.TIdentifyingTcompetitorsTisTvaluableTbutTnotToneTofTtheT5Tmanagem
entTtasks.
1.2
TheTbookTsuggestsTthatTmanyTmarketsTareTdynamicTandTrequireTnewTstrategicTmodels.
Answer:TFalse—theTbookTassertsTthatTallTmarketsTareTdynamic.
1.3
ToTdevelopTaTsustainableTcompetitiveTadvantageT(SCA)TinTdynamicTmarkets,TaTcompa
nyTmustTcreateTmultipleTbusinessTunits.
Answer:TFalse.TThereTareTtwoTroutesTtoTcreatingTSCA’s,TdevelopingTassetsTand
TcompetenciesTandTcreatingTandTleveragingTorganizationalTsynergiesTbetweenT
multipleTbusinessTunits.
,1.4
ATbusinessTisTgenerallyTanTorganizationalTunitTthatThasTaTdistinctTbusinessTstrategyTandTaT
managerTwithTsalesTandTprofitTresponsibility.
Answer:TTrue.
1.5
SynergyToccursTwhenTtwoTbusinessesTcanTreduceTcostsTbyTsharingTsomeTassetTsuchTas
TaTsalesTforceTorTlogisticsTsystem.
Answer:TTrue.
1.6
ATstrategyTshouldTonlyTinvolveToneTvalueTpropositionT–TotherwiseTchaosTwillToccur.
Answer:TFalse.TMostTsuccessfulTstrategiesTinvolveTmoreTthanToneT–
TforTexample,TaTcustomerTvalueTpropositionTthatTinvolvesTinnovationTandTcust
omerTintimacyTsuchTasTVirginTAtlanticTAirways.
1.7
ATstrategicTmarketTmanagementTsystemTwillThaveTmoreTvalueTforTanTorganizationTtha
tTisTnotTengagedTinTcomplexTmarketsTwithTmultipleTchannelsTandTregionalTvariationTi
nTchannelsTandTproducts.
Answer:TFalse.TATstrategicTmarketTmanagementTsystemTisTdesignedTtoThe
lpTaTcompanyT(complexTorTnot)TtoTdealTwithTtheTrapidTchangesTthatTcanT
occurTinTaTfirm’sTexternalTenvironment.
1.8
TheTelementsTofTstrategyTcanTbeTcapsulatedTintoTfourTcoreTelements--theTproduct-
marketTinvestmentTdecision,TfunctionalTareaTstrategies,TtheTcustomerTvalueTpropositi
on,TandTtheTsustainableTcompetitiveTadvantage.
Answer:TFalse.TTheTfourTelementsTare:T1)TtheTproduct-marketTinvestmentTstrategy
2)TtheTcustomerTvalueTproposition,T3)TassetsTandTcompetenciesTandTsynergies,Tand
4)TfunctionalTareaTstrategies.TSoTwhileTaTsustainableTcompetitiveTadvantageTisTt
heTgoalTofTaTbusinessTstrategyTitTisTnotToneTofTtheTelementsTthatTmakeTupTaTg
oodTbusinessTstrategy.
1.9
ATstrategicTcompetencyTisTwhatTaTbusinessTunitTdoesTexceptionallyTwell,TsuchTaTman
ufacturing,Tpromotion,Tdistribution,Tetc.TwhichThasTstrategicTimportanceTtoTtheTbusines
s.
Answer:TTrue.TThisTisTtheTdefinitionTofTaTstrategicTcompetency.
1.10
AccordingTtoTtheTbook,TstrategicTmarketingTmanagementThasTsixTobjectivesTwhichTinc
ludeTallTexceptToneTofTtheTfollowing:
(a) PrecipitateTtheTconsiderationTofTstrategicTchoices.
(b) ContributeTtoTtheTbottomTlineTsuccessTofTtheTfirm.
(c) ForceTaTlong-rangeTview.
, (d) MakeTtheTresourceTallocationTdecisionTvisible.
(e) ProvideTmethodsTtoTaidTinTstrategicTanalysisTandTdecision-making.
Answer:TB.TThereTisTnothingTthatTwillTguaranteeTtheTsuccessTofTaTbusiness.TIn
Tfact,TitTisTinterestingTtoTdiscussTthatTaTstrategyTisTevaluatedTafterTimplementat
ion;TthatTisTwhenTitTisTknownTwhetherTaTstrategyTisTsuccessfulTorTnot.T.
1.11
TheTfourTelementsTofTaTbusinessTstrategyTforTaTfirmTareTtheTproduct-
marketTinvestmentTdecision,TtheTfunctionalTstrategiesTandTprogram,TtheTcustomerTvalueTpr
oposition,TandTthe
andT .
Answer:TAssetsTandTcompetencies.
1.12
TheTscopeTofTaTbusinessTisTdefinedTbyTtheTproductsTitToffersTandTchoosesTnotTtoToffer,Tb
yTtheTmarketsTitTdoesTandTdoesTnotTseekTtoTserve,TbyTtheTcompetitorsTitTchoosesTtoTcom
peteTwithTorTtoTavoid,TandTbyTitsTlevelTofTverticalTintegration.
Answer:TTrue.TThisTisTtheTdefinitionTofTaTbusinessTscope.
1.13
StrategicTmarketingTisTinvolvedTinTmakingTdecisions,TsomeTofTwhichTincludeTinvestmentTd
ecisions.TOfTtheTfollowingTwhichTisTnotTanTinvestmentTdecision:
(a) InvestTforTgrowth
(b) Milk
(c) Maintain
(d) Liquidate
(e) Innovation
TAnswer:TE.
1.14
AnTexternalTanalysisTincludesTtheTanalysisTofTtheTcustomers,TtheTcompetitors,TtheTmarkets/
submarketsTandTtheTenvironment.
Answer:TTrue.
1.15
AccordingTtoTtheTbook,TcustomerTanalysisTinvolvesTidentifyingTtheTorganization’sTcust
omerTsegmentsTandTeachTsegment’sTmotivationsTandTpriorityTneeds.
Answer:TFalse.
1.16
StrategicTmarketTmanagementTisTaTsystemTdesignedTtoThelpTmanagementTbothTprecipit
ateTandTmakeTstrategicTdecisions,TasTwellTasTcreateTstrategicTvisions.
Answer:TTrue.TThisTisTtheTdefinitionTofTstrategicTmarketTmanagement.
1.17
Marketing’sTroleTinTstrategyTincludesTbeingTtheTprimaryTdriverTofTstrategicTanalysis.
Answer:TTrue.