l
tia
en
fid
on
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,name: Class: Date:
Test Bank For
Medical Assisting Administrative & Clinical Competencies (MindTap Course List) 9th
Edition
Chapter 1
1. Medical assisting is probably right for you if you:
a. like to work alone, completing tasks independently.
b. are more comfortable completing a consistent task daily.
N
c. do not like variety in your job.
d. are interested in a career in an expanding field.
ANSWER: d
U
POINTS: 1
DIFFICULTY: Medium
QUESTION TYPE: Multiple Choice
R
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB02 - Describe the role of the medical assistant
MASS.BLES.22.01.KB03 - List the general responsibilities and skills of the medical
C
SE
assistant
ACCREDITING STANDARDS: ABHES: MA.A.1.1.d - List the general responsibilities and skills of the medical assistant
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 10/12/2022 5:31 AM
on
2. Which category of skills includes those that keep medical assistants practicing within their scope of practice?
D
a. communication
b. legal and ethical concepts
c. instruction
O
d. operational functions
fid
ANSWER: b
POINTS: 1
C
DIFFICULTY: Medium
REFERENCES: Figure 1-4
QUESTION TYPE: Multiple Choice
S
en
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB02 - Describe the role of the medical assistant
MASS.BLES.22.01.KB03 - List the general responsibilities and skills of the medical
assistant
ACCREDITING STANDARDS: ABHES: MA.A.1.1.d - List the general responsibilities and skills of the medical assistant
DATE CREATED: 10/27/2020 11:54 AM
tia
DATE MODIFIED: 10/12/2022 5:46 AM
3. Which of these is an example of an administrative skill?
a. collecting specimens
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l
,name: Class: Date:
b. performing vital signs
c. administering medications
d. preparing medical records
ANSWER: d
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB02 - Describe the role of the medical assistant
MASS.BLES.22.01.KB03 - List the general responsibilities and skills of the medical
assistant
N
ACCREDITING STANDARDS: ABHES: MA.A.1.1.d - List the general responsibilities and skills of the medical assistant
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 10/12/2022 5:51 AM
U
4. Which of these is an example of a clinical skill?
a. performing patient screenings
R
b. performing bookkeeping and collection procedures
c. scheduling appointments
d. preparing submittal (―clean‖) insurance forms
C
SE
ANSWER: a
POINTS: 1
DIFFICULTY: Easy
on
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
D
LEARNING OBJECTIVES: MASS.BLES.22.01.KB02 - Describe the role of the medical assistant
MASS.BLES.22.01.KB03 - List the general responsibilities and skills of the medical
assistant
ACCREDITING STANDARDS: ABHES: MA.A.1.1.d - List the general responsibilities and skills of the medical assistant
O
DATE CREATED:
fid
10/27/2020 11:54 AM
DATE MODIFIED: 10/12/2022 5:55 AM
C
5. The majority of medical assistants work in which type of environment?
a. surgical
b. insurance company
S
en
c. ambulatory care
d. laboratory
ANSWER: c
POINTS: 1
DIFFICULTY: Medium
QUESTION TYPE: Multiple Choice
tia
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB11 - Identify the various types of medical centers
DATE CREATED: 10/27/2020 11:54 AM
Copyright Cengage Learning. Powered by Cognero. Page 2
l
,name: Class: Date:
DATE MODIFIED: 10/12/2022 5:59 AM
6. The expenses involved in running a business have made which of the following rare today?
a. solo practices
b. partnerships
c. multi-provider clinics
d. hospitals
ANSWER: a
POINTS: 1
DIFFICULTY: Medium
QUESTION TYPE: Multiple Choice
N
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB01 - Spell and define, using the glossary, all the Words to Know in
this chapter
U
MASS.BLES.22.01.KB11 - Identify the various types of medical centers
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 10/27/2020 11:54 AM
R
7. Urgent care centers:
a. originated about 10 years ago.
C
SE
b. are usually open only on weekends.
c. typically require patients to make an appointment.
d. take care of patients with acute illness or injury.
ANSWER: d
on
POINTS: 1
DIFFICULTY: Medium
D
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB11 - Identify the various types of medical centers
O
fid
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 10/12/2022 6:01 AM
C
8. The Patient-Centered Medical Home (PCMH) is a team-based model of care led by:
a. a surgeon.
b. a patient.
S
en
c. a personal provider.
d. a health insurance company representative.
ANSWER: c
POINTS: 1
DIFFICULTY: Medium
QUESTION TYPE: Multiple Choice
tia
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB01 - Spell and define, using the glossary, all the Words to Know
in this chapter
MASS.BLES.22.01.KB07 - Partner with health care teams to attain optimal patient health
Copyright Cengage Learning. Powered by Cognero. Page 3
l
,name: Class: Date:
outcomes
MASS.BLES.22.01.KB12 - Describe alternatives to the traditional medical model
ACCREDITING STANDARDS: ABHES: MA.A.1.5.g - Partner with health care teams to attain optimal patient health
outcomes
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 10/12/2022 6:03 AM
9. According to the U.S. Department of Labor, for the period 2018 to 2028, the employment of medical assistants is
expected to ______.
a. grow 118 percent
b. grow 23 percent
N
c. remain about the same
d. shrink 17 percent
ANSWER: b
U
POINTS: 1
DIFFICULTY: Medium
QUESTION TYPE: Multiple Choice
R
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB09 - Describe the current employment outlook for the medical
assistant
C
SE
ACCREDITING STANDARDS: ABHES: MA.A.1.1.a - Describe the current employment outlook for the medical
assistant
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 7/2/2021 4:19 AM
on
10. The primary purpose of the American Association of Medical Assistants (AAMA) was to:
D
a. be the only professional organization for medical assistants.
b. raise the standards of the medical assistant profession.
c. to provide a professional membership and certification for several allied health occupations.
O
d. to provide pathways to lifelong learning in related health care disciplines.
fid
ANSWER: b
POINTS: 1
C
DIFFICULTY: Medium
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
S
LEARNING OBJECTIVES: MASS.BLES.22.01.KB10 - Summarize licensure, accreditation, certification, and
en
registration
ACCREDITING STANDARDS: ABHES: MA.A.1.1.c - Describe and comprehend medical assistant credentialing
requirements, the process to obtain the credential and the importance of credentialing
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 10/12/2022 6:16 AM
tia
11. Candidates for the CMA (AAMA) Certification Exam are allowed a ____-day period in which to take the exam.
a. 30
b. 60
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l
, name: Class: Date:
c. 90
d. 120
ANSWER: c
POINTS: 1
DIFFICULTY: Medium
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB13 - Compare licensure and certification requirements of allied
health professionals
ACCREDITING STANDARDS: ABHES: MA.A.1.1.c - Describe and comprehend medical assistant credentialing
requirements, the process to obtain the credential and the importance of credentialing
N
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 7/2/2021 4:48 AM
U
12. Which organization offers the Registered Medical Assistant certification?
a. American Medical Technologists (AMT)
b. American Association of Medical Assistants (AAMA)
R
c. National Center for Competency Testing (NCCT)
d. American Academy of Professional Coders (AAPC)
ANSWER: a
C
SE
POINTS: 1
DIFFICULTY: Medium
QUESTION TYPE: Multiple Choice
on
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB10 - Summarize licensure, accreditation, certification, and
registration
D
ACCREDITING STANDARDS: ABHES: MA.A.1.1.c - Describe and comprehend medical assistant credentialing
requirements, the process to obtain the credential and the importance of credentialing
DATE CREATED: 10/27/2020 11:54 AM
O
DATE MODIFIED:
fid
7/2/2021 4:51 AM
13. Which organization offers certification examinations for the National Certified Medical Assistant and National
C
Certified Medical Office Assistant?
a. American Academy of Professional Coders (AAPC)
b. National Healthcareer Association (NHA)
S
c. American Medical Technologists (AMT)
en
d. National Center for Competency Testing (NCCT)
ANSWER: d
POINTS: 1
DIFFICULTY: Medium
QUESTION TYPE: Multiple Choice
tia
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB10 - Summarize licensure, accreditation, certification, and
registration
ACCREDITING STANDARDS: ABHES: MA.A.1.1.c - Describe and comprehend medical assistant credentialing
Copyright Cengage Learning. Powered by Cognero. Page 5
l
tia
en
fid
on
C
,name: Class: Date:
Test Bank For
Medical Assisting Administrative & Clinical Competencies (MindTap Course List) 9th
Edition
Chapter 1
1. Medical assisting is probably right for you if you:
a. like to work alone, completing tasks independently.
b. are more comfortable completing a consistent task daily.
N
c. do not like variety in your job.
d. are interested in a career in an expanding field.
ANSWER: d
U
POINTS: 1
DIFFICULTY: Medium
QUESTION TYPE: Multiple Choice
R
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB02 - Describe the role of the medical assistant
MASS.BLES.22.01.KB03 - List the general responsibilities and skills of the medical
C
SE
assistant
ACCREDITING STANDARDS: ABHES: MA.A.1.1.d - List the general responsibilities and skills of the medical assistant
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 10/12/2022 5:31 AM
on
2. Which category of skills includes those that keep medical assistants practicing within their scope of practice?
D
a. communication
b. legal and ethical concepts
c. instruction
O
d. operational functions
fid
ANSWER: b
POINTS: 1
C
DIFFICULTY: Medium
REFERENCES: Figure 1-4
QUESTION TYPE: Multiple Choice
S
en
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB02 - Describe the role of the medical assistant
MASS.BLES.22.01.KB03 - List the general responsibilities and skills of the medical
assistant
ACCREDITING STANDARDS: ABHES: MA.A.1.1.d - List the general responsibilities and skills of the medical assistant
DATE CREATED: 10/27/2020 11:54 AM
tia
DATE MODIFIED: 10/12/2022 5:46 AM
3. Which of these is an example of an administrative skill?
a. collecting specimens
Copyright Cengage Learning. Powered by Cognero. Page 1
l
,name: Class: Date:
b. performing vital signs
c. administering medications
d. preparing medical records
ANSWER: d
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB02 - Describe the role of the medical assistant
MASS.BLES.22.01.KB03 - List the general responsibilities and skills of the medical
assistant
N
ACCREDITING STANDARDS: ABHES: MA.A.1.1.d - List the general responsibilities and skills of the medical assistant
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 10/12/2022 5:51 AM
U
4. Which of these is an example of a clinical skill?
a. performing patient screenings
R
b. performing bookkeeping and collection procedures
c. scheduling appointments
d. preparing submittal (―clean‖) insurance forms
C
SE
ANSWER: a
POINTS: 1
DIFFICULTY: Easy
on
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
D
LEARNING OBJECTIVES: MASS.BLES.22.01.KB02 - Describe the role of the medical assistant
MASS.BLES.22.01.KB03 - List the general responsibilities and skills of the medical
assistant
ACCREDITING STANDARDS: ABHES: MA.A.1.1.d - List the general responsibilities and skills of the medical assistant
O
DATE CREATED:
fid
10/27/2020 11:54 AM
DATE MODIFIED: 10/12/2022 5:55 AM
C
5. The majority of medical assistants work in which type of environment?
a. surgical
b. insurance company
S
en
c. ambulatory care
d. laboratory
ANSWER: c
POINTS: 1
DIFFICULTY: Medium
QUESTION TYPE: Multiple Choice
tia
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB11 - Identify the various types of medical centers
DATE CREATED: 10/27/2020 11:54 AM
Copyright Cengage Learning. Powered by Cognero. Page 2
l
,name: Class: Date:
DATE MODIFIED: 10/12/2022 5:59 AM
6. The expenses involved in running a business have made which of the following rare today?
a. solo practices
b. partnerships
c. multi-provider clinics
d. hospitals
ANSWER: a
POINTS: 1
DIFFICULTY: Medium
QUESTION TYPE: Multiple Choice
N
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB01 - Spell and define, using the glossary, all the Words to Know in
this chapter
U
MASS.BLES.22.01.KB11 - Identify the various types of medical centers
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 10/27/2020 11:54 AM
R
7. Urgent care centers:
a. originated about 10 years ago.
C
SE
b. are usually open only on weekends.
c. typically require patients to make an appointment.
d. take care of patients with acute illness or injury.
ANSWER: d
on
POINTS: 1
DIFFICULTY: Medium
D
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB11 - Identify the various types of medical centers
O
fid
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 10/12/2022 6:01 AM
C
8. The Patient-Centered Medical Home (PCMH) is a team-based model of care led by:
a. a surgeon.
b. a patient.
S
en
c. a personal provider.
d. a health insurance company representative.
ANSWER: c
POINTS: 1
DIFFICULTY: Medium
QUESTION TYPE: Multiple Choice
tia
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB01 - Spell and define, using the glossary, all the Words to Know
in this chapter
MASS.BLES.22.01.KB07 - Partner with health care teams to attain optimal patient health
Copyright Cengage Learning. Powered by Cognero. Page 3
l
,name: Class: Date:
outcomes
MASS.BLES.22.01.KB12 - Describe alternatives to the traditional medical model
ACCREDITING STANDARDS: ABHES: MA.A.1.5.g - Partner with health care teams to attain optimal patient health
outcomes
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 10/12/2022 6:03 AM
9. According to the U.S. Department of Labor, for the period 2018 to 2028, the employment of medical assistants is
expected to ______.
a. grow 118 percent
b. grow 23 percent
N
c. remain about the same
d. shrink 17 percent
ANSWER: b
U
POINTS: 1
DIFFICULTY: Medium
QUESTION TYPE: Multiple Choice
R
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB09 - Describe the current employment outlook for the medical
assistant
C
SE
ACCREDITING STANDARDS: ABHES: MA.A.1.1.a - Describe the current employment outlook for the medical
assistant
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 7/2/2021 4:19 AM
on
10. The primary purpose of the American Association of Medical Assistants (AAMA) was to:
D
a. be the only professional organization for medical assistants.
b. raise the standards of the medical assistant profession.
c. to provide a professional membership and certification for several allied health occupations.
O
d. to provide pathways to lifelong learning in related health care disciplines.
fid
ANSWER: b
POINTS: 1
C
DIFFICULTY: Medium
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
S
LEARNING OBJECTIVES: MASS.BLES.22.01.KB10 - Summarize licensure, accreditation, certification, and
en
registration
ACCREDITING STANDARDS: ABHES: MA.A.1.1.c - Describe and comprehend medical assistant credentialing
requirements, the process to obtain the credential and the importance of credentialing
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 10/12/2022 6:16 AM
tia
11. Candidates for the CMA (AAMA) Certification Exam are allowed a ____-day period in which to take the exam.
a. 30
b. 60
Copyright Cengage Learning. Powered by Cognero. Page 4
l
, name: Class: Date:
c. 90
d. 120
ANSWER: c
POINTS: 1
DIFFICULTY: Medium
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB13 - Compare licensure and certification requirements of allied
health professionals
ACCREDITING STANDARDS: ABHES: MA.A.1.1.c - Describe and comprehend medical assistant credentialing
requirements, the process to obtain the credential and the importance of credentialing
N
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 7/2/2021 4:48 AM
U
12. Which organization offers the Registered Medical Assistant certification?
a. American Medical Technologists (AMT)
b. American Association of Medical Assistants (AAMA)
R
c. National Center for Competency Testing (NCCT)
d. American Academy of Professional Coders (AAPC)
ANSWER: a
C
SE
POINTS: 1
DIFFICULTY: Medium
QUESTION TYPE: Multiple Choice
on
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB10 - Summarize licensure, accreditation, certification, and
registration
D
ACCREDITING STANDARDS: ABHES: MA.A.1.1.c - Describe and comprehend medical assistant credentialing
requirements, the process to obtain the credential and the importance of credentialing
DATE CREATED: 10/27/2020 11:54 AM
O
DATE MODIFIED:
fid
7/2/2021 4:51 AM
13. Which organization offers certification examinations for the National Certified Medical Assistant and National
C
Certified Medical Office Assistant?
a. American Academy of Professional Coders (AAPC)
b. National Healthcareer Association (NHA)
S
c. American Medical Technologists (AMT)
en
d. National Center for Competency Testing (NCCT)
ANSWER: d
POINTS: 1
DIFFICULTY: Medium
QUESTION TYPE: Multiple Choice
tia
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB10 - Summarize licensure, accreditation, certification, and
registration
ACCREDITING STANDARDS: ABHES: MA.A.1.1.c - Describe and comprehend medical assistant credentialing
Copyright Cengage Learning. Powered by Cognero. Page 5
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