HRMT FINAL EXAM UPDATED Exam
Questions and CORRECT Answers
Stereotype - CORRECT ANSWER - A group identified as members of a minority is seated
in a server station. The server complains that members of this group are poor tippers. What is this
belief referred to as ?
Focus on the issue, not personalities - CORRECT ANSWER - How should a manager
address a diverse work environment when employee conflicts arise ?
Model expected behavior - CORRECT ANSWER - What can a manager do to foster
positive cross-cultural interactions ?
Safety check for evaluating decisions b/f implementation - CORRECT ANSWER -
Purpose of having an organizational code of ethics
Organizing - CORRECT ANSWER - Determining how and by who works tasks
Maximize employee retention - CORRECT ANSWER - Advantage to becoming an
"employer of choice"
Democratic - CORRECT ANSWER - Leadership approach encourages employees to
participate in decision-making process
influencing others - CORRECT ANSWER - Leadership factor referred to as gaining
employees cooperation w/ caring acts,using persuasion to convince employees
Autocratic - CORRECT ANSWER - Which leadership style is considered the best
approach for managing inexperienced who must learn proper procedure?
, Local labor market realities - CORRECT ANSWER - A restaurant located in a small rural
town reopened as an upscale sushi establishment. Encountered trouble finding trained sushi
chefs. What did the restaurant fail to consider?
Yes. The ad contains discriminatory language in reference to gender + implication of student age.
- CORRECT ANSWER - Problems w/ the following job posting: "Waitress wanted for
high-volume sports bar near campus. Perfect for co-eds."
It provides a foundation for evaluation of candidates - CORRECT ANSWER - How does a
well-written job description assist in the applicant screening process?
16.7% - CORRECT ANSWER - The cafe had 7 of the average 42 employees in their
workforce terminate last year. What was the employee turnover rate?
Tells the correct way to perform a task to best ensure that performance standards have been met.
- CORRECT ANSWER - What is a benefit of a task breakdown
Yes; but it must be fair to all and law must be followed in administration - CORRECT
ANSWER - Is it legal to require an applicant to submit to a drug test as part of the hiring
process?
Make adjustments or modifications to enable people w/ disabilities to eperform the essential
functions of the job - CORRECT ANSWER - What must an employer do to provide
reasonable accomodations under the ADA
Performance Standard - CORRECT ANSWER - What refers to specifying the required
quality and quantity outputs that define the correct way to perform a task
Duties - CORRECT ANSWER - Which component of the job description refers to what a
person in this postition does?
Questions and CORRECT Answers
Stereotype - CORRECT ANSWER - A group identified as members of a minority is seated
in a server station. The server complains that members of this group are poor tippers. What is this
belief referred to as ?
Focus on the issue, not personalities - CORRECT ANSWER - How should a manager
address a diverse work environment when employee conflicts arise ?
Model expected behavior - CORRECT ANSWER - What can a manager do to foster
positive cross-cultural interactions ?
Safety check for evaluating decisions b/f implementation - CORRECT ANSWER -
Purpose of having an organizational code of ethics
Organizing - CORRECT ANSWER - Determining how and by who works tasks
Maximize employee retention - CORRECT ANSWER - Advantage to becoming an
"employer of choice"
Democratic - CORRECT ANSWER - Leadership approach encourages employees to
participate in decision-making process
influencing others - CORRECT ANSWER - Leadership factor referred to as gaining
employees cooperation w/ caring acts,using persuasion to convince employees
Autocratic - CORRECT ANSWER - Which leadership style is considered the best
approach for managing inexperienced who must learn proper procedure?
, Local labor market realities - CORRECT ANSWER - A restaurant located in a small rural
town reopened as an upscale sushi establishment. Encountered trouble finding trained sushi
chefs. What did the restaurant fail to consider?
Yes. The ad contains discriminatory language in reference to gender + implication of student age.
- CORRECT ANSWER - Problems w/ the following job posting: "Waitress wanted for
high-volume sports bar near campus. Perfect for co-eds."
It provides a foundation for evaluation of candidates - CORRECT ANSWER - How does a
well-written job description assist in the applicant screening process?
16.7% - CORRECT ANSWER - The cafe had 7 of the average 42 employees in their
workforce terminate last year. What was the employee turnover rate?
Tells the correct way to perform a task to best ensure that performance standards have been met.
- CORRECT ANSWER - What is a benefit of a task breakdown
Yes; but it must be fair to all and law must be followed in administration - CORRECT
ANSWER - Is it legal to require an applicant to submit to a drug test as part of the hiring
process?
Make adjustments or modifications to enable people w/ disabilities to eperform the essential
functions of the job - CORRECT ANSWER - What must an employer do to provide
reasonable accomodations under the ADA
Performance Standard - CORRECT ANSWER - What refers to specifying the required
quality and quantity outputs that define the correct way to perform a task
Duties - CORRECT ANSWER - Which component of the job description refers to what a
person in this postition does?
