ICPM CS CERTIFICATION EXAM
(PRACTICE TEST) QUESTIONS WITH
COMPLETE SOLUTIONS!!
1 of 85
Term
What is accomplished by comparing performance to predetermined
standards and then taking actions to correct any deviations?
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Coaching Controlling
Organizing Directing
, Don't know?
2 of 85
Term
_________ _____________is the sharing of information through facial
expressions and body language.
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Formal presentations Written correspondence
Nonverbal communication Digital messaging
Don't know?
3 of 85
Term
Which step in the communication process comes just
before the feedback step?
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employee intercepts the message is transmitted
the meaning of the through a channel
message
, the feedback is given to the sender the sender formulates the message
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4 of 85
Term
What is the final stage of the team development process?
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Reforming Performing
Adjourning Releasing
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5 of 85
Term
Which is another name for contingency planning?
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brainstorming coaching
, scenario business level planning
planning
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6 of 85
Term
Which is a potential threat to a company?
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complacency among rival firms fear
adverse
brand-name reputation demographic
changes
Don't know?
7 of 85
Term
A production supervisor who measures performance
against objectives, determines the cause of significant
deviations and
taxation to correct future performance in performing which
basic function of management?
Give this one a try later!
(PRACTICE TEST) QUESTIONS WITH
COMPLETE SOLUTIONS!!
1 of 85
Term
What is accomplished by comparing performance to predetermined
standards and then taking actions to correct any deviations?
Give this one a try later!
Coaching Controlling
Organizing Directing
, Don't know?
2 of 85
Term
_________ _____________is the sharing of information through facial
expressions and body language.
Give this one a try later!
Formal presentations Written correspondence
Nonverbal communication Digital messaging
Don't know?
3 of 85
Term
Which step in the communication process comes just
before the feedback step?
Give this one a try later!
employee intercepts the message is transmitted
the meaning of the through a channel
message
, the feedback is given to the sender the sender formulates the message
Don't know?
4 of 85
Term
What is the final stage of the team development process?
Give this one a try later!
Reforming Performing
Adjourning Releasing
Don't know?
5 of 85
Term
Which is another name for contingency planning?
Give this one a try later!
brainstorming coaching
, scenario business level planning
planning
Don't know?
6 of 85
Term
Which is a potential threat to a company?
Give this one a try later!
complacency among rival firms fear
adverse
brand-name reputation demographic
changes
Don't know?
7 of 85
Term
A production supervisor who measures performance
against objectives, determines the cause of significant
deviations and
taxation to correct future performance in performing which
basic function of management?
Give this one a try later!
