CCM-140 UPDATED ACTUAL Exam Questions and CORRECT Answers

CCM-140 UPDATED ACTUAL Exam
Questions and CORRECT Answers
Which of the following guidelines should be employed during the patient interview? -
CORRECT ANSWER - Paraphrase important statements


True or False? Qualified, general statements are more useful than quantified, precise descriptions
in pinpointing the patient's complaint. - CORRECT ANSWER - False


True or False? During a face-to-face conversation, communication between a patient and their
HCP May occur verbally and no verbally. Tone of voice contributes 50% to the message. -
CORRECT ANSWER - False


True or False? The basic organization of the medical history and the professional guidelines for
the interview are the same for adult patient interviews and those of children. - CORRECT
ANSWER - True



Which of the following is not a form of feedback? - CORRECT ANSWER - A nurse
washing her hands before examining a patient.


True or False? The use of leading questions will quickly provide the most accurate information
during patient interview. - CORRECT ANSWER - False


True or False? The patients first name should be used only with their permission. - CORRECT
ANSWER - True


True or False? When verbal messages and nonverbal messages are not congruent, the verbal
message tends to be believed. - CORRECT ANSWER - False


True or False? Remaining silent with a patient is never a good idea because some patients get
nervous when the HCP remains silent. - CORRECT ANSWER - False