SSA TRAINING (questions well
answered) 2025 updated to pass
Balloon rates for PM are charged for combined length and girth of ____ for zones
___, weighing less than ___ pounds. - correct answer ✔✔84"-108"
1-4
20
Balloon rates for USPS RG are charged for combined length and girth of ____ for
zones ___, weighing less than ___ pounds. - correct answer ✔✔84"-108"
1-9
20
Dimensional Weight Pricing (PM) is charged for zones__, and measures more
than__ - correct answer ✔✔5-9
1 cubic foot (1728 cubic ")
Oversized Pricing (USPS RG) - correct answer ✔✔Packages that measure between
108" and 130" length and girth combined
Sales and services distribution associate (SSDA) - correct answer ✔✔Performs
many of the same duties of an SSA; however, they also support the back office
distribution functions
, Lobby Assistant - correct answer ✔✔Helps customers identify mailing needs,
ensures customers complete required forms before they reach the window, and
answers customer questions
Lead Sales & Services Associate (LSSA) - correct answer ✔✔Maintains a
comprehensive working knowledge of regulations ruling policy and procedures
relating to all phases of retail services. Provides technical guidance to retail
employees assigned to the unit, informing them of changes or clarifications in
policies, procedures, operations, or regulations
Post Master/ Manager - correct answer ✔✔Business leaders and community
anchors that make local contacts the postal service needs to increase its share of
the shipping market
Other sales and services associates (SSAS) - correct answer ✔✔Your teammates.
You support each other by ensuring the correct processes are followed and
customer needs are met
Supervisor - correct answer ✔✔Responsible for ensuring that employees are
properly trained and well informed
73% - correct answer ✔✔The sales associate was rude
55% - correct answer ✔✔Their issues weren't resolved quickly
51% - correct answer ✔✔The person assisting them did not have knowledge of
products or services
answered) 2025 updated to pass
Balloon rates for PM are charged for combined length and girth of ____ for zones
___, weighing less than ___ pounds. - correct answer ✔✔84"-108"
1-4
20
Balloon rates for USPS RG are charged for combined length and girth of ____ for
zones ___, weighing less than ___ pounds. - correct answer ✔✔84"-108"
1-9
20
Dimensional Weight Pricing (PM) is charged for zones__, and measures more
than__ - correct answer ✔✔5-9
1 cubic foot (1728 cubic ")
Oversized Pricing (USPS RG) - correct answer ✔✔Packages that measure between
108" and 130" length and girth combined
Sales and services distribution associate (SSDA) - correct answer ✔✔Performs
many of the same duties of an SSA; however, they also support the back office
distribution functions
, Lobby Assistant - correct answer ✔✔Helps customers identify mailing needs,
ensures customers complete required forms before they reach the window, and
answers customer questions
Lead Sales & Services Associate (LSSA) - correct answer ✔✔Maintains a
comprehensive working knowledge of regulations ruling policy and procedures
relating to all phases of retail services. Provides technical guidance to retail
employees assigned to the unit, informing them of changes or clarifications in
policies, procedures, operations, or regulations
Post Master/ Manager - correct answer ✔✔Business leaders and community
anchors that make local contacts the postal service needs to increase its share of
the shipping market
Other sales and services associates (SSAS) - correct answer ✔✔Your teammates.
You support each other by ensuring the correct processes are followed and
customer needs are met
Supervisor - correct answer ✔✔Responsible for ensuring that employees are
properly trained and well informed
73% - correct answer ✔✔The sales associate was rude
55% - correct answer ✔✔Their issues weren't resolved quickly
51% - correct answer ✔✔The person assisting them did not have knowledge of
products or services
