WGU D351 Know to Pass Questions and
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What is the role of HR planning in organizations? HR planning
helps organizations understand future employee needs.
What are the different types of employee compensations?
Direct (salary, hourly rate and bonuses) and Indirect (services,
benefits, and training)
What are the four implicit HR objectives? 1. Improve productivity
2.Improve quality of work 3. Ensure legal compliance 4. Ensure
ethical behavior
What is HR's contribution to productivity? HR managers contribute
to productivity through work, organization and design
Define Moral Philosophy principles, rules, and values people use in
deciding what is right or wrong
How to create culture of ethical behavior? (6) 1. Positive work
environment. 2. Hiring ethical individuals. 3. Providing ethical training.
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4. Labeling and modeling, ethical behavior. 5. Establishing ethics. 6
open door policy.
What are six major trends, influencing work environment? 1.
Increase competition.
2. Cost and benefits of HR utilization.
3. Productivity changes.
4. Pace and complexity of changes.
5. Workplace dysfunction systems.
6. Society trends.
Definition of culture a system of shared beliefs and values guiding
behavior
Shapers of organizational culture Top management values
shape, organizational culture, and strategy
What Business and industry knowledge for HR professionals is
needed? 1. Strategic planning.
2. Financial statements.
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3. Sales, marketing, production techniques.
4. Data processing, MIS knowledge.
Define HR generalist Provide guidance, support management, and
service as a source of help and information on human resource
matters.
Define HR specialist Responsible for specific human resource
management functions within the organization.
purpose of SWOT analysis Assess the firms, internal abilities and
vulnerabilities to the external environment
Expectation of HR department regarding change Become
agents for change, facilitate organizational change, maintain
organizational flexibility, and adaptability
What is the difference between tactical work and strategic work?
Tactical work is daily tasks and strategic work focuses on future
improvements and innovations
What is an internal factor referring to firms equipment and
knowledge? Technology