GTCC CH Annual Refresher Training questions with verified answers

GTCC CH Annual Refresher Training questions with
verified answers
Cardholders are required to keep their personal information updated in the
Defense Travel System (DTS) and the Bank's system Ans✓✓✓-True


Cardholders should endeavor to charge expenses rather than use a cash advance,
whenever feasible. Ans✓✓✓-True


Cardholders should make a prompt and FULL payment of their account only after
they receive reimbursement Ans✓✓✓-False


Check the GSA SmartPay® Website for the most up to date information on state
taxes for lodging when you use GTCC Ans✓✓✓-True


Closed accounts may be reinstated as a _____________ account Ans✓✓✓-
Restricted


Do Not Strand is a policy that allows Citi's customer service to temporarily
activate an account that has been deactivated or suspended in order to ensure
return travel to the traveler's duty station. Ans✓✓✓-True


If bank statement includes a questionable charge, the Cardholder should attempt
to resolve the issue by contacting the _______________ first. Ans✓✓✓-
Merchant


If the arrangements are not made to pay the full balance by day ____, the account
will be placed in Salary Offset. Ans✓✓✓-126