ANSWERS (VERIFIED
Gross Collection Ratio - (answer) Total Collections/Gross Charges
Net Collection Ratio - (answer) Total Collections/Gross Charges-Adjustments
NET Charges - (answer) Gross Charges/Adjustments
Active listener - (answer) Attempts to see things from the
Gross Charges per Patient - (answer) Gross Charges/# patients
Expense to Earnings or Overhead ratio/percentage - (answer) Total Expenses/Total Collections
Variable Cost per patient - (answer) Total variable expenses / # of patients
In cases of sexual harassment, unwelcome sexual advances indicate a hostile work environment -
(answer) True
An employer has the right to not hire a qualified candidate based on the fact that she is pregnant. -
(answer) False
Having a "stand up" meeting every morning for ten minutes and including the provider if possible is one
example of wasting time that could be better spent elsewhere. - (answer) False
The immigration Reform Act is a law to ensure that businesses verify the right of an employee to work in
the US - (answer) True
ADA affects only employers with 15 or more employees for each working day in each 20 or more
calendar weeks in the current or preceding calendar year. - (answer) True
, CMOM FINAL EXAM NEWEST 2025 ACTUAL EXAM COMPLETE 120 QUESTIONS AND CORRECT DETAILED
ANSWERS (VERIFIED
The Fair Labor Standards Act of 1938, or FLDa, established a minimum wage, regulated child labor and
established overtime pay requirements. - (answer) True
When an employer takes a deduction on the employee's paycheck, there is no need to explain the
reason as it could be personal. - (answer) False
A work week is defined as 168 hours during seven consecutive 24-hour periods and may begin on any
day of the week. - (answer) True
Administrative assistants, personnel directors, office managers, and laboratory supervisors are typically
considered exempt. - (answer) True
Employers are not required to post minimum wage requirements and Overtime posters (wage-hour
poster 1088 Federal Minimum Wage) - (answer) False
Enacted to protect the rights of employees and applicants from unfair discrimination due to race, color,
creed, national origin, sex or religion. - (answer) The Civil Rights Act of 1964
Requires that an employee must request accommodation, etc, according to the law and that businesses
make "reasonable accommodations" in employment to avoid discrimination against individuals with
physical or mental disabilities. - (answer) Americans with Disabilities Act
The law was enacted to forbid pay differences to employees based on sex for the same job duties. -
(answer) Equal Pay Act of 1963
This law protects the rights of persons 40 years of age or older, and provides penalties if an employer
hires, promotes, fires, determines salary, training benefits or workload based on age. - (answer) The
Age Discrimination Act
This law is to ensure that businesses verify the right of an employee to work in the US - (answer) The
immigration Reform Act