CORRECT Answers
The ability to maintain a good rapport with upper management and outside agencies represents
which type of skill? - CORRECT ANSWER - People
Good communication skills decrease in importance as an individual climbs the management
ladder. - CORRECT ANSWER - False
What best describes "planning"? - CORRECT ANSWER - Setting Goals
In dividing the workload, what are some of the key factors to consider? - CORRECT
ANSWER - The species housed in the facility, The requirements of the researchers, The
physical limitation of the facility
Which of the following is an example of a physical limitation of a facility that should be
considered when dividing the workload? - CORRECT ANSWER - A too small cage wash
area, Older equipment breaking down frequently
Once a goal has been established for the unit, which issue(s) should the manager consider? -
CORRECT ANSWER - How to distribute the tasks fairly, How to divide the work into
job-specific tasks, What work has to be done
Which of the following is NOT one of the steps involved in goal-setting? - CORRECT
ANSWER - Assessing if the goal has been reached
Which of the following is a key element that can make workload allocation successful? -
CORRECT ANSWER - Organizing the workload using good management principles,
Making sure to communicate to the staff the reasons behind the workload allocation, Monitoring
to determine how well the workload division meets the needs of the unit
, Which skill(s) is/are important for a manager to have? - CORRECT ANSWER - Ability to
identify what is needed to attain the goals, Ability to develop a plan to ensure that goals are met
The person making hiring decisions should be familiar with which law(s) or regulation(s) that
impact employment practices - CORRECT ANSWER - Americans with Disabilities Act,
Civil Rights Act
Asking about the applicant's views on the use of animals in research is not appropriate. -
CORRECT ANSWER - False
One principle of good hiring practices is that a candidate who just meets the present
requirements for the job is a better choice than a candidate who is overqualified. - CORRECT
ANSWER - False
According to Maslow, building up team spirit by organizing an employee athletic program can
help meet: - CORRECT ANSWER - Belonging and social needs
Which action can help motivate the staff? - CORRECT ANSWER - Provide opportunities
for further training, Explain the contribution the work makes to research
Surveys have shown that the managerial qualities most appreciated by employees include: -
CORRECT ANSWER - Getting along well with people, Honesty and fairness, Being
supportive
Which action represents a good people management practice? - CORRECT ANSWER -
Balance the needs of the employees with the needs of the institution
Which of the following are considered deficiency needs? - CORRECT ANSWER -
Belonging and love needs, Safety needs
In employee surveys, which motivational factors are often ranked very high? - CORRECT
ANSWER - Feeling of being part of a team, Opportunities to grow professionally