NCCER MODULE 5 - BASIC COMMUNICATION SKILLS
QUESTIONS WITH CORRECT ANSWERS 2025
A co
workerWasksWyouWtoWhandWaWtool,WbutWdoesWnotWspecifyWwhichWtollWsheWneeds.WTheWmostWappropriateW
responseWwouldWbe:W________W-WCORRECTWANSWERW-"I'mWsorry,WwhichWtoolWdoWyouWneed?"
AWreaderWthatWwantsWtoWfindWanyWmentionWofWaWcertainWtopicWinWaWbookWcanWlookWinWtheW_________.W-
WCORRECTWANSWERW-index
AWsupervisorWwantsWanWapprenticeWtoWinsertWaWplugWintoWaWwaterWsupplyWlineWforWaWpressureWtest.WThe
WclearestWwayWtoWinstructWtheWapprenticeWwouldWbeWforWtheWsupervisorWtoWsay,W__________.W-
WCORRECTWANSWERW-
"InsertWtheWplugWintoWtheWendWofWtheWwaterWsupplyWlineWsoWIWcanWdoWaWpressureWtest"
GoodWcommunicationWonWtheWjobWsiteW__________.W-WCORRECTWANSWERW-
affectsWsafety,Wschedules,WandWbudgets
IfWyouWareWinWtheWmiddleWofWaWtaskWandWyouWreceiveWaWpersonalWphoneWcall,W_________.W-
WCORRECTWANSWERW-continueWworkingWandWdoWnotWanswer
InWtheWconstructionWindustry,WaWcodebookWprovidesW________.W-WCORRECTWANSWERW-
codesWandWstandards,WsuchWasWbuildingWandWelectricalWcodes
ManyWofWtheWrulesWthatWapplyWtoWwritingWpaper-basedWdocumentsWalsoWapplyWtoW________.W-
WCORRECTWANSWERW-writingWemails
NonverbalWcommunicationWisWbestWforWcommunicatingW___________.W-WCORRECTWANSWERW-
FeelingsWandWattitudes
RealWlisteningWisW__________.W-WCORRECTWANSWERW-anWactiveWprocess
TextWmessagesWareWbestWusedWforW_________.W-WCORRECTWANSWERW-
BriefWmessagesWthatWshouldWbeWviewedWimmediately
QUESTIONS WITH CORRECT ANSWERS 2025
A co
workerWasksWyouWtoWhandWaWtool,WbutWdoesWnotWspecifyWwhichWtollWsheWneeds.WTheWmostWappropriateW
responseWwouldWbe:W________W-WCORRECTWANSWERW-"I'mWsorry,WwhichWtoolWdoWyouWneed?"
AWreaderWthatWwantsWtoWfindWanyWmentionWofWaWcertainWtopicWinWaWbookWcanWlookWinWtheW_________.W-
WCORRECTWANSWERW-index
AWsupervisorWwantsWanWapprenticeWtoWinsertWaWplugWintoWaWwaterWsupplyWlineWforWaWpressureWtest.WThe
WclearestWwayWtoWinstructWtheWapprenticeWwouldWbeWforWtheWsupervisorWtoWsay,W__________.W-
WCORRECTWANSWERW-
"InsertWtheWplugWintoWtheWendWofWtheWwaterWsupplyWlineWsoWIWcanWdoWaWpressureWtest"
GoodWcommunicationWonWtheWjobWsiteW__________.W-WCORRECTWANSWERW-
affectsWsafety,Wschedules,WandWbudgets
IfWyouWareWinWtheWmiddleWofWaWtaskWandWyouWreceiveWaWpersonalWphoneWcall,W_________.W-
WCORRECTWANSWERW-continueWworkingWandWdoWnotWanswer
InWtheWconstructionWindustry,WaWcodebookWprovidesW________.W-WCORRECTWANSWERW-
codesWandWstandards,WsuchWasWbuildingWandWelectricalWcodes
ManyWofWtheWrulesWthatWapplyWtoWwritingWpaper-basedWdocumentsWalsoWapplyWtoW________.W-
WCORRECTWANSWERW-writingWemails
NonverbalWcommunicationWisWbestWforWcommunicatingW___________.W-WCORRECTWANSWERW-
FeelingsWandWattitudes
RealWlisteningWisW__________.W-WCORRECTWANSWERW-anWactiveWprocess
TextWmessagesWareWbestWusedWforW_________.W-WCORRECTWANSWERW-
BriefWmessagesWthatWshouldWbeWviewedWimmediately