INTERVIEWING AND
COUNSELING 9TH EDITION
IVEY / ALL CHAPTERS 1 - 14
EXAM 2024-2025 LATEST REAL
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,Which of the following types of body language may indicate openness to discussing a topic?
a. Sitting in a slouched, completely resting position
b. Sitting upright, legs somewhat open, palms up
c. Turning away slightly with direct eye contact
d. Licking the lips, heavy breathing, and a running nose
b. Sitting upright, legs somewhat open, palms up
In Northern European-North American, middle-class culture, which of the following types of
body language may suggest a client wanting to close off a topic?
a. Complete avoidance of eye contact
b. Arms closed tightly over the chest
c. Trunk leaning away from the interviewer
d. All of these
d. All of these
According to Weijun Zhang's essay, some Native Americans may not ask questions in public
because ____.
a. questions may put the other person on the spot
b. they disagree with what is being said by the teacher or speaker
c. they agree with what is being said by the teacher or speaker
d. they don't want to draw attention to themselves
d. they don't want to draw attention to themselves
Weijun Zhang points out that ____.
a. Native American modes of expression are similar to African American modes
b. African American and Native American modes are different
c. European American and Native American modes are similar
d. none of these
b. African American and Native American modes are different
, The interview with Kyle Yellowhorse demonstrated that ____.
a. multicultural differences may lead to a slow start
b. establishing trust among diverse individuals is not an issue
c. self-disclosure and story-sharing can be helpful
d. exploration of positive assets can be useful
b. establishing trust among diverse individuals is not an issue
Which of the following alternatives may help you as you begin sessions?
a. Patience
b. A good sense of humor
c. Talk about neutral subjects
d. All of the above
d. All of the above
When the client and the interviewer are communicating well, they "mirror" each other's body
language. This is known as ____.
a. movement synchrony
b. movement complementarity
c. movement dissynchrony
d. none of these types of movement
a. movement synchrony
Which of the following is TRUE about observation?
a. Observation is the act of watching carefully and intentionally.
b. The goal of observation is to understand behavior.
c. Mastering observation is not easy.
d. All of the above
d. All of the above
What is the nonverbal percentage of most communications?
, a. 95%
b. 85%
c. 75%
d. 65%
b. 85%
Which of the following is a FALSE assertion about self-observation?
a. By turning observation inward, you can tune into your own reactions.
b. Accurate self-observation will help you examine what lies within the client.
c. Self-observation provides you with a compass to guide you through the session.
d. Self-observation is a process of self-awareness that may lead to growth and change.
b. Accurate self-observation will help you examine what lies within the client.
Observation is:
a. secondary to attending and questioning skills.
b. less important when you videotape interview sessions.
c. focusing only on your client's speech in the interview.
d. vital to establishing a helping relationship.
d. vital to establishing a helping relationship.
When you use observation skills competently as an interviewer, you can predict the client
will ____.
a. often become very defensive
b. pay more attention to interviewer instructions
c. often demonstrate movement symmetry or complementarity
d. express more emotional release
c. often demonstrate movement symmetry or complementarity
Which of the following is NOT an effective focus of observation?
a. Observe client's nonverbal behavior.
b. Observe client's verbal behavior.