2025/2026
managers operate within an ____________________. - organization
organization - a group of people who work together to achieve some specific purpose
organization purpose - "No organization can depend on genius; the supply is always scarce and
unreliable. It is the test of an organization to make ordinary human beings perform better than they
seem capable of, to bring out whatever strength there is in its members, and to use each one's
strength to help all the others perform.
Peter Drucker said: - "No organization can depend on genius; the supply is always scarce and
unreliable. It is the test of an organization to make ordinary human beings perform better than they
seem capable of, to bring out whatever strength there is in its members, and to use each one's
strength to help all the others perform.
The purpose of an organization is to enable common people to do uncommon things."
management defintion - The pursuit of organizational goals efficiently and effectively by integrating
the work of people through planning, organizing, leading, and controlling the organization's
resources.
management is - -The pursuit of organizational goals efficiently and effectively by
-Integrating the work of people through
-Planning, organizing, leading, and controlling the organization's resources
Why are Organizational Goals Important? - Purpose - setting and achieving goals [Planning
Direction - arranging tasks and motivating people [Organizing & Leading]
Control - comparing performance with goals [Controlling]
,Control - comparing performance with goals [Controlling]
purpose - -setting and achieving goals [Planning]
direction - arranging tasks and motivating people [Organizing & Leading]
organizational goals - The pursuit of ________________ ______________ efficiently and effectively
by integrating the work of people through planning, organizing, leading, and controlling the
organization's resources.
Why Both Efficiency and Effectiveness? - -Efficiency - Minimizing Waste, Using Minimum Resources
(Focusing on the Means; Doing Things Right)
-Effectiveness - Achieving the Desired Results (Focusing on the Ends; Doing the Right Things)
The pursuit of organizational goals____________ and ___________by integrating the work of people
through planning, organizing, leading, and controlling the organization's resources. - effectively and
efficiently
efficiency - Minimizing Waste, Using Minimum Resources (Focusing on the Means; Doing Things
Right)
effectiveness - Achieving the Desired Results (Focusing on the Ends; Doing the Right Things)
Burger King decided to add breakfast to its hours of operation in order to increase its customers. This
was an attempt to improve the organization's:
A. Effectiveness
B. Planning
C. Leading strategy
D. Efficiency - A
,Seven (plus one) Challenges to Being an Exceptional Leader - Managing for:
1. Competitive Advantage
2. Information Technology
3. Diversity
4. Globalization
5. Ethical Standards
6. Sustainability
7. Your Own Happiness 8. Obtaining the BEST TALENT!
The pursuit of organizational goals efficiently and effectively by integrating the work of people
through planning, organizing, leading, and controlling the organization's resources.
How do the Functions of Management Relate to Achieving Goals? - planning: you set the goals and
decide how to achieve them
organizing: you arrange tasks, people and other resources to accomplish the work
leading: you motivate, direct and otherwise influence people to achieve the organization's goals
controlling: you monitor performance, compare it with goals, and take corrective action as needed
The pursuit of organizational goals efficiently and effectively by integrating the work of people
through planning, organizing, leading, and controlling the organization's resources.
planning - you set the goals and decide how to achieve them
organizing - you arrange tasks, people and other resources to accomplish the work
leading - you motivate, direct and otherwise influence people to achieve the organization's goals
controlling - you monitor performance, compare it with goals, and take corrective action as needed
, Laura runs a sales and expense report at the end of each work day. Which management function is
she performing?
A. leading
B. organizing
C. controlling
D. planning - C. controlling
How Valuable are Exceptional Managers? - The Multiplier Effect: "Make everyone around them
better"
Performance Differences Among Managers*:
-Poor Managers - negatively affect results
-Good Managers - dramatic improvement
-Exceptional Managers - often double "Good Manager" results
Multiplier Effect - Make everyone around them better
poor managers - negatively affect results
good managers - dramatic improvement
exceptional managers - often double "Good Manager" results
How Valuable are Exceptional Managers? (Rewards for Exceptional managers) - -Opportunity to
Accomplish Something Significant
-Opportunity to Grow from Challenging Work
-Opportunity to Mentor and Help Others
-Opportunity for Financial Rewards
Warren Buffett said: - "If you have a great manager, you want to pay him very well."
Rewards for Studying Management - A Better Understanding of How To: