CVS Pharmacy BOP Exam Review (latest
update) questions n answers
CFRx/AIMRx - How does this program track the medications? - correct answer ✔✔This inventory system
tracks the balance on hand (BOH) based on filled prescriptions and cycle count completions.
Out of Stock Scans - When is this completed? How many times per week? - correct answer ✔✔Should be
completed once a week, every Saturday, the day before your order day. Done to verify what is actually in
stock and what isn't.
Cycle Counts - When are they done? How often? - correct answer ✔✔They are done daily.
Monday - Friday by 5:55 pm at latest
Saturday by 4:25 pm at latest
Sunday by 3:25 pm at latest
Outside Vendors - What days do we order? What days of the week do we receive orders? - correct
answer ✔✔Items may be ordered via Outside Vendor daily except Fridays and Saturdays. Delivers daily
Monday-Friday.
Define PHI - correct answer ✔✔Protected Health Information. Any information deemed confidential. i.e.
Medication names, patient names, DoBs, Address, RX number, Doctor information, etc...
Define HIPAA - correct answer ✔✔Health Insurance Portability and Accountability : Regulates to who we
can and cannot release a patient's medical/ prescription information to.
What is the responsibility of pick up ? - correct answer ✔✔Workstation in which patients are rung up
and pay for their prescription. Offer is made to counsel and patient signs to confirm
receipt/acknowledges HIPAA if necessary.
What is responsibility of production? - correct answer ✔✔Workstation responsible for phone calls, and
physically counting medications. Utilizes the quality production (QP) screen as well as the accuracy scan.
, What is the responsibility of drop off? - correct answer ✔✔Workstation responsible for typing new
prescriptions. Performs data entry/tp adjudication and maintains QT (Quality Triage).
Define Partial Fill - When is this used? What happens if violated? - correct answer ✔✔A Partial Fill is
when we may not have enough of a medication on hand to dispense a full quantity to the patient.
Partials should not exceed 3 days and are never billed through the insurance until the remainder is filled.
Violations included are, but are not limited to: Fines, Termination, Jail time.
Define Medicaid- What are the protocols when handling this insurance? - correct answer ✔✔Medicaid:
A state funded program in which patients receive their medication at little to no out of pocket cost. All
prescriptions billed to Medicaid in NJ must be for legitimate and medical purposes.
Medicare Part B covers - correct answer ✔✔DME and Diabetic supplies. SOME asthma medication.
HARD COPY ONLY.
Needs a diagnostic code with specific directions
Medicaid covers - correct answer ✔✔ONLY generic medication.
HARD COPY PRESCRIPTION.
NJ- Dark blue card with silver line
ID# starts with 7's
CONDER CODE in place of BIN#
Depending on patients income determines their copay
Medicare Part D covers - correct answer ✔✔prescription drugs. Most commonly used insurance at CVS.
Schedule II Medication - What type is this? Federal/State laws? How is this handled in the pharmacy?
How is this ordered? - correct answer ✔✔-Narcotic medications i.e. Percocet, Vicodin, Adderall. Only
valid for 30 days from the date the script was written, unless the doctor states the prescription is to be
filled on or after a specific date. Can only be counted by the pharmacist on duty. Must be kept in a
locked/secure safe. Ordered via a DEA 222 form.
update) questions n answers
CFRx/AIMRx - How does this program track the medications? - correct answer ✔✔This inventory system
tracks the balance on hand (BOH) based on filled prescriptions and cycle count completions.
Out of Stock Scans - When is this completed? How many times per week? - correct answer ✔✔Should be
completed once a week, every Saturday, the day before your order day. Done to verify what is actually in
stock and what isn't.
Cycle Counts - When are they done? How often? - correct answer ✔✔They are done daily.
Monday - Friday by 5:55 pm at latest
Saturday by 4:25 pm at latest
Sunday by 3:25 pm at latest
Outside Vendors - What days do we order? What days of the week do we receive orders? - correct
answer ✔✔Items may be ordered via Outside Vendor daily except Fridays and Saturdays. Delivers daily
Monday-Friday.
Define PHI - correct answer ✔✔Protected Health Information. Any information deemed confidential. i.e.
Medication names, patient names, DoBs, Address, RX number, Doctor information, etc...
Define HIPAA - correct answer ✔✔Health Insurance Portability and Accountability : Regulates to who we
can and cannot release a patient's medical/ prescription information to.
What is the responsibility of pick up ? - correct answer ✔✔Workstation in which patients are rung up
and pay for their prescription. Offer is made to counsel and patient signs to confirm
receipt/acknowledges HIPAA if necessary.
What is responsibility of production? - correct answer ✔✔Workstation responsible for phone calls, and
physically counting medications. Utilizes the quality production (QP) screen as well as the accuracy scan.
, What is the responsibility of drop off? - correct answer ✔✔Workstation responsible for typing new
prescriptions. Performs data entry/tp adjudication and maintains QT (Quality Triage).
Define Partial Fill - When is this used? What happens if violated? - correct answer ✔✔A Partial Fill is
when we may not have enough of a medication on hand to dispense a full quantity to the patient.
Partials should not exceed 3 days and are never billed through the insurance until the remainder is filled.
Violations included are, but are not limited to: Fines, Termination, Jail time.
Define Medicaid- What are the protocols when handling this insurance? - correct answer ✔✔Medicaid:
A state funded program in which patients receive their medication at little to no out of pocket cost. All
prescriptions billed to Medicaid in NJ must be for legitimate and medical purposes.
Medicare Part B covers - correct answer ✔✔DME and Diabetic supplies. SOME asthma medication.
HARD COPY ONLY.
Needs a diagnostic code with specific directions
Medicaid covers - correct answer ✔✔ONLY generic medication.
HARD COPY PRESCRIPTION.
NJ- Dark blue card with silver line
ID# starts with 7's
CONDER CODE in place of BIN#
Depending on patients income determines their copay
Medicare Part D covers - correct answer ✔✔prescription drugs. Most commonly used insurance at CVS.
Schedule II Medication - What type is this? Federal/State laws? How is this handled in the pharmacy?
How is this ordered? - correct answer ✔✔-Narcotic medications i.e. Percocet, Vicodin, Adderall. Only
valid for 30 days from the date the script was written, unless the doctor states the prescription is to be
filled on or after a specific date. Can only be counted by the pharmacist on duty. Must be kept in a
locked/secure safe. Ordered via a DEA 222 form.
