The characteristics of an organization's human resources is an important factor in determining the type
of organizational structure. - Answers True
A tall organization has fewer levels of authority relative to the size of the organization. - Answers False
_____ refer(s) to the moral values, beliefs, and rules that establish the appropriate way for an
organization and its members to deal with each other and with people outside the organization. -
Answers Organizational ethics
Giving lower-level managers and non managerial employees the right to make important decisions
about how to use organizational resources is referred to as _____. - Answers decentralizing authority
Kevin noticed that Derek, an automotive technician at his repair shop, was getting bored of repeatedly
performing the lone task of changing oil, so Kevin assigned him the additional duty of fixing tires. This is
an example of _____. - Answers job enlargement
A way in which organizations can keep their hierarchy flat is by: - Answers decentralizing authority.
RST consulting has offices in different locations around the country. Each division is self-contained and
caters to the needs of the specific region in which it is located. This is an example of a _____. - Answers
geographic structure
_____ refers to the number of subordinates who report directly to a manager. - Answers Span of control
The shared set of beliefs, expectations, values, and norms in an organization is known as organizational
architecture. - Answers False
The idea behind the concept of job enrichment is: - Answers increasing workers' responsibility increases
their involvement in their jobs.
Organizational culture functions as a kind of control system. - Answers True
Profit ratios measure how well managers have protected organizational resources to be able to meet
short-term obligations. - Answers False
Which of the following is true of the control process? - Answers Realistic standards reduce the gap
between actual performance and desired performance.
Which of the following is true of revolutionary change? - Answers It is dramatic
In practice, managers can only measure the actual outputs that result from the behavior of their
members and not the behaviors themselves. - Answers False
, As regional manager of KIM Corp., Dwight, is given an operating budget of $1 million for that financial
year and is evaluated on the basis of the amount of goods produced based on that budget. Dwight's
performance is evaluated on a(n): - Answers expense budget approach.
According to the force-field theory: - Answers a wide variety of forces arise from the way an
organization operates that make organizations resistant to change.
Which of the following can hurt the performance of an organization? - Answers Focussing on only one
standard instead of a hundred different standards
The formal monitoring, evaluation, and feedback systems that allow managers to determine if the
organization's strategy and structure are working according to plans are known as _____ systems. -
Answers control
The set of values, norms, and expectations of behavior which control the ways in which workers interact
with one another within the organization is known as: - Answers organizational culture.
In simulations, learning occurs in the work setting as employees perform their job tasks. - Answers False
Managers determine the potential of job applicants in performing particular jobs by evaluating their
qualifications and previous job experience. This process is called _____. - Answers selection
Managers at Wayfowler Inc. ensure that new recruits receive on-the-job coaching by experienced
employees who serve as mentors and advisers to them. This is an example of which of the following
components of the HRM system? - Answers Training and development
_____ refers to a manager's evaluation of a subordinate's job performance and her contributions to the
organization. - Answers Performance appraisal
In the context of selection tools, validity is the degree to which a test predicts performance on the tasks
or job in question. - Answers True
A job applicant is interviewed multiple times by different interviewers. In each case, it was found that
the interviewers drew very similar conclusions about the applicant. This indicates the interview process
has high _____. - Answers reliability
Due to the complexity and severe consequences of mistakes, pilots are required to undergo training in
an artificial setting that closely mimics actual flying conditions. This type of training is called _____. -
Answers simulation
A(n) _____ details the knowledge, skills, and abilities needed to perform the job. - Answers job
specification
To develop executives who will have an understanding of, and expertise in, a variety of functions,
products and services, and markets, managers make sure that executives with high potential have