strength-based practice? - Correct Answers Professionals reserve decision-making power and know
what is best for the consumer.
A function of case management includes: - Correct Answers Monitoring and adjusting treatment plans
as needed.
Each person is responsible for their own recovery. That statement means: - Correct Answers The
participant is the director of the helping process and case managers serve as assistants.
Which of the following is not a billable case management service? - Correct Answers Teaching a client
how to write a check.
Case management services for men and women with substance abuse issues should be approached in
the same manner? - Correct Answers False
The strengths model is about providing a new perception. It also includes: - Correct Answers Providing
possible solutions to problems.
A strengths-based case manager develops a partnership with the client. Which of the following is not a
characteristic of the new partnership? - Correct Answers The case manager directs and specifically
identifies the best possible choices for the client.
In the strengths model, what is the primary reason that goals fail for clients? - Correct Answers The goal
that is set holds no value for the client to pursue.
In the strengths model, helping refers to: - Correct Answers Helping another human being versus
treating a patient or client.
Ethics differs from values in that: - Correct Answers Ethics deal with the case manager's expected
standard of conduct and values deal with a belief construct.
, Case managers offers the client a single point of contact with the: - Correct Answers Health and social
services systems
In addition to being client-driven, case management: - Correct Answers Involves advocacy and is
community-based.
Case management is pragmatic. It begins where the client is and is culturally sensitive. - Correct
Answers True
Cultural competency is defined as a set of skills, attitudes, and knowledge that allows persons,
organizations, and systems to work effectively with diverse racial, ethnic, and social groups. - Correct
Answers True
Cultural competence is demonstrated in the working environment by: - Correct Answers Teaching staff
to follow program rules that promote and support attitude, behaviors, knowledge and skills to work
respectfully and effectively with program participants.
What are two key elements of recovery? - Correct Answers Reclaiming a sense of self and life purpose.
The purpose of self-disclosure is to: - Correct Answers Help establish a constructive relationship with
the client.
Clients should be identified and called by: - Correct Answers Whatever terms the client desires to be
called by.
The best way for case managers to obtain the most accurate information from a client is to: - Correct
Answers Use open-ended questions.
Case managers must always be sensitive to cultural differences and identify recovery resources that are
relevant to the individuals: - Correct Answers Values