NURS 3021
Professional Nurses as Change Agents
Comprehensive Finals Review (Qns & Ans)
2025
1. Which of the following roles is most important for a nurse
acting as a change agent?
- A) Following strict protocols
- B) Delegating all tasks
- C) Facilitating evidence-based practice
- D) Maintaining the status quo
- ANS: C) Facilitating evidence-based practice
©/2025
, - Rationale: As a change agent, a nurse plays a critical role in
promoting and implementing evidence-based practices to improve
patient outcomes and healthcare quality.
2. What is a key characteristic of transformational leadership in
nursing?
- A) Focusing solely on tasks
- B) Encouraging innovation and creativity
- C) Maintaining hierarchical structures
- D) Avoiding feedback from staff
- ANS: B) Encouraging innovation and creativity
- Rationale: Transformational leadership involves inspiring
and motivating staff to innovate and think creatively to drive
positive changes in healthcare.
Fill-in-the-Blank Questions
3. The __________ model involves nurses identifying a
problem, reviewing evidence, implementing changes, and
evaluating outcomes.
- ANS: PDSA (Plan-Do-Study-Act)
- Rationale: The PDSA model is a framework for continuous
quality improvement that involves planning a change,
©/2025
,implementing it, studying the results, and acting on what is
learned.
4. __________ is the process by which nurses advocate for
changes in healthcare policies to improve patient care.
- ANS: Policy advocacy
- Rationale: Policy advocacy involves nurses taking an active
role in shaping healthcare policies to improve patient care and
health outcomes.
True/False Questions
5. True or False: Resistance to change is a common barrier that
nurses must address when implementing new practices.
- ANS: True
- Rationale: Resistance to change is a common barrier that
can hinder the implementation of new practices, and nurses must
use strategies to address and overcome this resistance.
6. True or False: Professional development is not essential for
nurses who wish to act as change agents.
- ANS: False
- Rationale: Professional development is essential for nurses
who wish to act as change agents, as it helps them stay current
©/2025
, with best practices and enhances their ability to lead and
implement change.
Multiple Response Questions
7. Which of the following are essential skills for a nurse acting
as a change agent? (Select all that apply)
- A) Effective communication
- B) Critical thinking
- C) Financial management
- D) Conflict resolution
- ANS: A) Effective communication, B) Critical thinking, D)
Conflict resolution
- Rationale: Essential skills for a nurse acting as a change
agent include effective communication, critical thinking, and
conflict resolution. While financial management is important, it is
not specifically a skill related to being a change agent.
8. Which of the following strategies can help nurses overcome
resistance to change? (Select all that apply)
- A) Involving staff in decision-making
- B) Providing education and training
- C) Ignoring feedback
©/2025
Professional Nurses as Change Agents
Comprehensive Finals Review (Qns & Ans)
2025
1. Which of the following roles is most important for a nurse
acting as a change agent?
- A) Following strict protocols
- B) Delegating all tasks
- C) Facilitating evidence-based practice
- D) Maintaining the status quo
- ANS: C) Facilitating evidence-based practice
©/2025
, - Rationale: As a change agent, a nurse plays a critical role in
promoting and implementing evidence-based practices to improve
patient outcomes and healthcare quality.
2. What is a key characteristic of transformational leadership in
nursing?
- A) Focusing solely on tasks
- B) Encouraging innovation and creativity
- C) Maintaining hierarchical structures
- D) Avoiding feedback from staff
- ANS: B) Encouraging innovation and creativity
- Rationale: Transformational leadership involves inspiring
and motivating staff to innovate and think creatively to drive
positive changes in healthcare.
Fill-in-the-Blank Questions
3. The __________ model involves nurses identifying a
problem, reviewing evidence, implementing changes, and
evaluating outcomes.
- ANS: PDSA (Plan-Do-Study-Act)
- Rationale: The PDSA model is a framework for continuous
quality improvement that involves planning a change,
©/2025
,implementing it, studying the results, and acting on what is
learned.
4. __________ is the process by which nurses advocate for
changes in healthcare policies to improve patient care.
- ANS: Policy advocacy
- Rationale: Policy advocacy involves nurses taking an active
role in shaping healthcare policies to improve patient care and
health outcomes.
True/False Questions
5. True or False: Resistance to change is a common barrier that
nurses must address when implementing new practices.
- ANS: True
- Rationale: Resistance to change is a common barrier that
can hinder the implementation of new practices, and nurses must
use strategies to address and overcome this resistance.
6. True or False: Professional development is not essential for
nurses who wish to act as change agents.
- ANS: False
- Rationale: Professional development is essential for nurses
who wish to act as change agents, as it helps them stay current
©/2025
, with best practices and enhances their ability to lead and
implement change.
Multiple Response Questions
7. Which of the following are essential skills for a nurse acting
as a change agent? (Select all that apply)
- A) Effective communication
- B) Critical thinking
- C) Financial management
- D) Conflict resolution
- ANS: A) Effective communication, B) Critical thinking, D)
Conflict resolution
- Rationale: Essential skills for a nurse acting as a change
agent include effective communication, critical thinking, and
conflict resolution. While financial management is important, it is
not specifically a skill related to being a change agent.
8. Which of the following strategies can help nurses overcome
resistance to change? (Select all that apply)
- A) Involving staff in decision-making
- B) Providing education and training
- C) Ignoring feedback
©/2025
