Graded A+ 2025/2026
You should always pilot your solution to ensure it performs as expected -
False
A diagram used to brainstorm causes of a failure and sort the causes into
categories - Fishbone
Way of brainstorming that helps to dig beyond initial observations of a
problem's cause - 5 Whys
Which step is not a part of the Launch phase of ABLE 1 Prepare an
implementation plan 2 Define a control plan 3 Build understanding 4
Launch a full-scale implementation - Build understandin
Which is not a component of a control plan
1 Flow Chart 2 Evaluation Metrics 3 Performance Goals 4
Contingency/Action Plans - Flow Chart
How much a measure deviates from the norm over time - Variation
A graph that pictures the degree of variation in a process - Run Chart
If your targets aren't achieved you should return to the Assess phase and
restart - False
Repacking equipment to move storage is an example of what type of
activity - Non-value add
What type of activity is training on a new regulation - Value enabling
What type of waste can result from under-delivering on a product or service
- Correction
Which tool helps you to maintain an organized, safe and high-performing
way of working - 5S+1
Identifying and removing core constraints is an example of - Systems
thinking
, Paul can tell with just a glance if a tool is missing. What QDM tool is he
using - Visual Management
Which change management approach should be used in conditions of high
risk - Power-coercive
The environmental-adaptive change management approach should be
used in which condition - When radical change is necessary
The basic assumption of the Normative-re-education approach is that -
People want to go with the flow
Which answer is not one of the objectives common to all projects
Time Scope Performance Success - Success
Which activity common to all project management processes must have a
plan - Controlling
Which stakeholder is considered a dedicated stakeholder - Project team
members
Which stakeholder is not considered an interested party - Sponsors
The Charter is an output from the ASSESS Phase and what project
management process - Initiating
The project plan is the output of which phase of the project management
process? - Planning
What is the principal output of the managing phase in project management
- Deliverable
Which of the following is not a role that project managers must be able to
fulfill
leader planner mentor facilitator - Planner
The duties of a facilitator include - communicating, resolve conflict,
procuring, and motivating