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Summary MGMT 309 Exam 1

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Summary of 5 pages for the course MGMT 309 at MGMT 309 (MGMT 309 Exam 1)

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MGMT 309 Exam 1
Management – answer A set of activities (planning and decision making, organizing, leading,
and controlling) directed at an organizations resources (human, financial, physical and
information) with the aim of achieving organizational goals in "an efficient and effective
manner"


Merger – answer come together


Acquisition – answer purchase another company


Classical management theory – answer made up of scientific management and administrative
management


Scientific Management – answer
- Management began to search for ways to use existing labor more efficiently
- Experts began to focus on ways to improve the performance of individual workers


Solidering – answer Employees deliberately working at a pace slower than their capabilities.


Frederick W. Taylor – answer
-Played the dominant role
-observed soldering
-developed a 4 step method to overcome the problem
-Paid them differently


Frederick W. Taylor pay system – answer He implemented a piecework pay system. Rather than
paying all employees the same wage, he began increasing the pay of each worker who met and
exceeded the target level of output set out for the job.

, Frederick W. Taylor's 4 step method – answer
1. Develop a science for each element of the job to replace old rule of thumb methods
2. Scientifically select employees and then train them to do the job
3.Supervise employees to make sure they follow the described methods for performing their jobs
4.Continue to plan the work, but use workers to get the work done


Frederick W. Taylor cont. – answer
- He caused major gains in efficiency for businesses
- Labor argued that secientific management was just a device to get more work from each
employee and to reduct the total number of workers needed by a firm.


Frank Gilbreth – answer
-Industrial Engineer
-After studying brick-layering at work, he produced several procedures for doing the job more
efficiently
-Created an increase in output by about 200%


Lillian Gilbreth – answer
-Helped shape the field of psychology
-Made contributions to the field of personal management
-Eliminated inefficiency


Henry Gantt – answer
-Creator of the Gantt chart
-Scheduling work and can be generated for each worker or for an entire complex project
-Redefined Taylor's ideas about piecework pay systems


Harrington Emerson – answer
-Management Consultant
-Appeared before the interstate commerce commission to testife about a rate increase requested
by the railroads

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