customer service representative
questions with verified Answers
what is customer service? - -Making sure the customer has a positive impact
and experience with the company and helping them see success with the
companies product or service.
- what did success look like in your previous role? - -Success looked like
when our team came together and reached our company's quota because
we were all cooperative and had team work.
- Would you be willing to introduce us to a current or former boss as a
reference? - -Yes, I have no problem connecting you to my mentor who has
helped me with learning new skills.
- What do you think success looks like at our company - -Success at your
company is being cooperative and doing things together also communicating
being positive.
- What was your biggest failure in your previous role, and how did you
recover from it? - -The biggest failure I had in my previous role was that I
Iost track of the customers information she had provided for me. After this
happened I decided to practice on being more organized and become an
active listener.
- What are your pet peeves in customer service? - -I don't have a lot of pet
peeves, but one that I have is that I don't like when people are negative
especially during the workplace. I like to remain positive so that would be my
pet peeve.
- Do you prefer to work alone or with others? - -I prefer to work with others,
I feel working together as a team will help us accomplish more and cause our
company to be outstanding.
- Why do you want to work here? - -This company is known for great
customer service and satisfactory. I am very passionate about helping others
and finding solutions and I know this establishment has a customer service
team representing that very well. Which is why I would like to be in a positive
community like this place.
- what is good customer service? - -Its having a good interaction with your
customer and going above and beyond then what the customer expects.
questions with verified Answers
what is customer service? - -Making sure the customer has a positive impact
and experience with the company and helping them see success with the
companies product or service.
- what did success look like in your previous role? - -Success looked like
when our team came together and reached our company's quota because
we were all cooperative and had team work.
- Would you be willing to introduce us to a current or former boss as a
reference? - -Yes, I have no problem connecting you to my mentor who has
helped me with learning new skills.
- What do you think success looks like at our company - -Success at your
company is being cooperative and doing things together also communicating
being positive.
- What was your biggest failure in your previous role, and how did you
recover from it? - -The biggest failure I had in my previous role was that I
Iost track of the customers information she had provided for me. After this
happened I decided to practice on being more organized and become an
active listener.
- What are your pet peeves in customer service? - -I don't have a lot of pet
peeves, but one that I have is that I don't like when people are negative
especially during the workplace. I like to remain positive so that would be my
pet peeve.
- Do you prefer to work alone or with others? - -I prefer to work with others,
I feel working together as a team will help us accomplish more and cause our
company to be outstanding.
- Why do you want to work here? - -This company is known for great
customer service and satisfactory. I am very passionate about helping others
and finding solutions and I know this establishment has a customer service
team representing that very well. Which is why I would like to be in a positive
community like this place.
- what is good customer service? - -Its having a good interaction with your
customer and going above and beyond then what the customer expects.
