Damage Questions & Answers 2024/2025
Latest Version
In PA, a consumer reporting agency may list all of the following information about a consumer EXCEPT: -
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Medical Information
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The device that synchronizes the spark plug firing sequence is: - Camshaft Sensor
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If an insured fail to report a claim in a timely fashion the adjuster will usually: - Send the insured a reservation
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of rights letter
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When using a dedicated bench fixture to measure a unibody with front-end damage, where should fixtures
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be placed? - Fixtures should be placed in the damaged area to check fit up to the jig.
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Vehicle name plates such as Grand Prix SE are only available through the dealership and are purchased in
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what way? - Nameplates are not available aftermarket and are usually purchased from the dealer on a per
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item basis
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Under Pennsylvania law, which of the following is true regarding the replacement of a damaged double
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hood latch? - It must be replaced with a double latch system is correct.
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Technician A says that damaged structural sheet metal should be removed before any pulling and
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straightening is performed. Technician B says that damaged structural metal should remain to be used for
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pulling attachment areas. Who is right? - Technician B only
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Which of the following is the computer in the vehicle? - Controller
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, If an insured fails to report a claim in a timely fashion, the adjuster will immediately: - Send the insured a
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reservation of rights letter.
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If an auto appraiser uses the actual cost method to determine a vehicle's value, which of the following is not
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a factor? - The salvage value of the damaged vehicle
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A structural rail is being cut for sectioning. Technician A says to use a cutting torch to make the final cut line.
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Technician B says to use a cut-off wheel or saw to make the final cut. Who is right? - Technician B only
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Which of the following coverages is included as 'no-fault' coverage on the standardized Personal Auto
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policy?: - Medical Payments and Physical Damage
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Following the payment of an automobile claim, the salvaged property becomes the property of: - The
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insurer
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A car has adjustable door hinges. There is a significant gap at the top of the front top and the bottom as well
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between the front fender and the windshield support column of the door. Technician A says the gap can be
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adjusted by repositioning the hinges. Technician B says the gap can be adjusted by shimming the hinges.
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Who is right?: - Technician A only
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Driver 1 and Driver 2 are in an accident. Driver 2 has the following damages:
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Property Damage - $1,000 l l l
Rental Car Expense - $500 l l l l
Emergency Room Expense - $400 l l l l
Lost Wages - $300
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The extent of the bodily injury will not be known for six months. How should the adjuster on this claim pay
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damages for Driver 2? - Pay the property damage and rental car expense and settle the bodily injury at a later
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time.
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