1
SFDC ADMIN CERTIFICATION TEST EXAM EXAM
COMPLETE ACCURATE EXAM QUESTIONS WITH
DETAILED VERIFIED ANSWERS (100% CORRECT
ANSWERS) /ALREADY GRADED A+
•
Universal Containers populates the industry field on each account record. The
Vice president of sales would like the industry information on related
opportunity records and updated when the value is updated on the account
record. How can a system administrator meet his requirement?
A. Create a cross-object formula field on the opportunity
B. Create a roll up summary field on the opportunity
C. Create a cross-object formula field on the account
D. Create an account workflow rule with an opportunity field update. -
(answers)A. Create a cross-object formula field on the opportunity
What is required to make a user an approver in the approval process?
A. The user must opt in to receive email alerts when an approval is requested
B. the user must have read permission for the object in the approval process
C. The user must be in the same role as the approval submitter in the role
hierarchy
D. The user must be setup as a delegated approver - (answers)B. the user must
have read permission for the object in the approval process
Which feature license can be assigned to a user record in Salesforce? (Choose
2)
, 2
A. Console User
B. Service Cloud User
C. Knowledge User
D. Opportunity User - (answers)B. Service Cloud User
C. Knowledge User
Which statement about Mobile Lite is true? (Choose 2)
A. It is available to customer portal users
B. It must be enabled by an administrator
C. It is available to users without a mobile license
D. It is available to partner portal users - (answers)B. It must be enabled by an
administrator
C. It is available to users without a mobile license
Which setting can a system administrator control in the Salesforce user
interface? (Choose 3)
A. Enable Chatter for specific users
B. Enable enhanced list views
C. Enable hover details
D. Enable customizable recent items
E. Enable spell checker - (answers)B. Enable enhanced list views
C. Enable hover details
E. Enable spell checker
, 3
The marketing team at Universal Containers wants to send an email to each
lead received from its website. The country of the incoming lead should
determine the language of the email that will be sent to the lead. How can a
system administrator automate this process?
A. Create an email template for each language and an assignment rule to send
the appropriate template
B. Create an email template for each language and auto-response rule to send
the appropriate template
C. Create an email template for each language and a workflow rule to send the
appropriate template
D. Create a single email template and use the translation workbench to
translate and send the appropriate template - (answers)B. Create an email
template for each language and auto-response rule to send the appropriate
template
Sales management at Universal Containers is requesting better visibility into
specific types of sales deals. They need to be notified when opportunities
worth a large amount are close to closing. They would also like to receive a list
of opportunities that are still open past the close date. Which feature can a
system administrator use to accomplish this? (Choose 2)
A. Opportunity Escalation Rules
B. Opportunity update reminders
C. Big deal alerts - (answers)
SFDC ADMIN CERTIFICATION TEST EXAM EXAM
COMPLETE ACCURATE EXAM QUESTIONS WITH
DETAILED VERIFIED ANSWERS (100% CORRECT
ANSWERS) /ALREADY GRADED A+
•
Universal Containers populates the industry field on each account record. The
Vice president of sales would like the industry information on related
opportunity records and updated when the value is updated on the account
record. How can a system administrator meet his requirement?
A. Create a cross-object formula field on the opportunity
B. Create a roll up summary field on the opportunity
C. Create a cross-object formula field on the account
D. Create an account workflow rule with an opportunity field update. -
(answers)A. Create a cross-object formula field on the opportunity
What is required to make a user an approver in the approval process?
A. The user must opt in to receive email alerts when an approval is requested
B. the user must have read permission for the object in the approval process
C. The user must be in the same role as the approval submitter in the role
hierarchy
D. The user must be setup as a delegated approver - (answers)B. the user must
have read permission for the object in the approval process
Which feature license can be assigned to a user record in Salesforce? (Choose
2)
, 2
A. Console User
B. Service Cloud User
C. Knowledge User
D. Opportunity User - (answers)B. Service Cloud User
C. Knowledge User
Which statement about Mobile Lite is true? (Choose 2)
A. It is available to customer portal users
B. It must be enabled by an administrator
C. It is available to users without a mobile license
D. It is available to partner portal users - (answers)B. It must be enabled by an
administrator
C. It is available to users without a mobile license
Which setting can a system administrator control in the Salesforce user
interface? (Choose 3)
A. Enable Chatter for specific users
B. Enable enhanced list views
C. Enable hover details
D. Enable customizable recent items
E. Enable spell checker - (answers)B. Enable enhanced list views
C. Enable hover details
E. Enable spell checker
, 3
The marketing team at Universal Containers wants to send an email to each
lead received from its website. The country of the incoming lead should
determine the language of the email that will be sent to the lead. How can a
system administrator automate this process?
A. Create an email template for each language and an assignment rule to send
the appropriate template
B. Create an email template for each language and auto-response rule to send
the appropriate template
C. Create an email template for each language and a workflow rule to send the
appropriate template
D. Create a single email template and use the translation workbench to
translate and send the appropriate template - (answers)B. Create an email
template for each language and auto-response rule to send the appropriate
template
Sales management at Universal Containers is requesting better visibility into
specific types of sales deals. They need to be notified when opportunities
worth a large amount are close to closing. They would also like to receive a list
of opportunities that are still open past the close date. Which feature can a
system administrator use to accomplish this? (Choose 2)
A. Opportunity Escalation Rules
B. Opportunity update reminders
C. Big deal alerts - (answers)