SIR CERTIFICATE MODULE 3 : RESPONSIBLE BEVERAGE SERVICE QUESTIONS WITH 100% CORRECT ANSWERS

SIR CERTIFICATE MODULE 3 :
RESPONSIBLE BEVERAGE SERVICE
QUESTIONS WITH 100% CORRECT
ANSWERS
Whyhjdoeshjthehjambiancehjofhjthehjlocationhjyouhjservehjalcoholhjmatter?hj-hjANS--
Thehjambiencehjofhjthehjservinghjplacehjwillhjinfluencehjthehjcustomershjwithhjhowhjresponsi
blyhjtheyhjdrinkhjandhjhowhjtheyhjwillhjact

Whathjishjthehjfirsthjstephjinhjdemonstratinghjahjprofessionalhjenvironment?hj-hjANS--
TohjcreatehjandhjimplementhjanhjEstablishmenthjPolicyhj(thehjPolicy)

Whathjdoeshjthehjpolicyhjprovide?hj-hjANS--
ThehjPolicyhjprovideshjlicensees,hjmanagershjandhjstaffhjwithhjthehjprocedureshjandhjpracti
calhjtacticshjtohjbehjusedhjinhjdifferenthjalcohol-servicehjsituations.

Whathjarehjsomehjgoodhjthingshjforhjyourhjpolicyhjtohjcover?hj-hjANS--
Wayshjtohjpreventhjunderagehjdrinking,hjlimitinghjalcoholhjpromotion,hjpromotinghjfoodhjwit
hhjdrinks,hjmonitoringhjpatronshjalcoholhjconsumption,hjhowhjtohjhandlehjanhjintoxicatedhjp
atron,hjhowhjtohjkeephjahjsafehjenvironment,hjmonitoringhjthehjdoor,hjhowhjtohjtrainhjstaff,hjs
ethjservinghjsizes,hjhowhjtohjpreventhjdrinkshjbeinghjspiked

WhathjarehjsomehjGuidelineshjtohjwritinghjyourhjpolicy?hj-hjANS--
○hjPreparehjahjlisthjofhjallhjthehjpolicieshjyouhjthinkhjyourhjestablishmenthjmayhjneed.

○hjWritehjpolicieshjandhjprocedureshjthathjarehjpositive,hjsimplehjandhjeasyhjtohjfollow.

○hjGethjstaffhjinputhjonhjpolicieshjonhjanhjongoinghjbasis.

○hjReferhjtohjyourhjincidenthjloghjtohjalerthjyouhjtohjanyhjareashjthathjmayhjneedhjtohjbehjrevie
wed.

Whathjstepshjshouldhjyouhjtakehjtohjmakehjsurehjyourhjpolicyhjishjsuccessful?hj-hjANS--
HavehjIthjWrittenhjdown

Communicatehjithjtohjstaff

IshjUnderstoodhjbyhjstaff

, Supportedhjandhjenforcedhjbyhjmanagement

WhathjishjthehjmainhjgoalhjofhjahjResponsiblehjBeveragehjServicehj(RBS)hjprogram?hj-
hjANS--Tohjreducehjalcoholhjrelatedhjharms


Whathjishjthehjsecondhjstephjinhjdemonstratinghjahjprofessionalhjenvironment?hj-hjANS--
publicizehjandhjmarkethjthehjRBShjprogram.

WhathjishjahjgoodhjwayhjtohjpublicizehjthehjRBShjprogram?hj-hjANS--
HavehjithjdisplayedhjeitherhjonhjMenus,hjpostershjorhjtablehjtenthjcardshjtohjlethjpatronshjkno
whjthathjyourhjestablishmenthjwon'thjservehjtohjthehjpointhjofhjintoxicationhjandhjinsteadhjoffe
rshjrefreshmenthjalternatives,hjsuchhjashjnon-alcoholichj"breatherhjrounds"hjorhjsnacks.

WhathjarehjsomehjgoodhjwayshjtohjmarkethjthehjRBShjprogram?hj-hjANS--
Promotehjahjdesignatedhjdriverhjprogramhj(encouragehjsomeonehjinhjthehjgrouphjtohjnothjdri
nkhjandhjbehjthehjdriver,hjmaybehjofferhjfreehjorhjdiscountedhjfoodhjtohjhelphjandhjmakehjsur
ehjtheyhjarehjnothjdrinkinghjinhjanhjemptyhjstomach)

Encouragehjthehjusehjofhjtransithjandhjtaxis

Anticipatehjspecialhjoccasionshjandhjlargehjgroups

UsehjahjSpecialhjEventhjPermithjKit

WhathjishjahjSpecialhjEventhjPermithjKit?hj-hjANS--
Ahjkithjthathjincludeshjmaterialshjtohjhelphjyouhjpreventhjalcohol-
relatedhjincidentshjathjyourhjeventhjandhjencourageshjpeoplehjtohjusehjahjdesignatedhjdriver
hjorhjotherhjsafehjoptionshjtohjgethjhomehjsafely.


Whyhjishjithjahjgoodhjideahjtohjwatchhjthehjdoorhjofhjyourhjestablishment?hj-hjANS--
Sohjyouhjcanhjpreventhjthehjentrancehjofhj

Intoxicatedhjpeople

Peoplehjwhohjhavehjbeenhjremovedhjwithinhjthehjlasthj24hjhours

Minors

Keephjthehjestablishmenthjfromhjgettinghjovercrowded

Whyhjishjgreetinghjandhjtalkinghjtohjthehjcustomershjimportant?hj-hjANS--
Ithjallowshjyouhjtohjassesshjtheirhjbehaviourhjandhjseehjhowhjtheyhjacthjbeforehjdrinking.hjIthj
willhjhelphjyouhjunderstandhjwherehjtherehjlimithjis.