ANSWER ALL QUESTIONS IN THIS SECTION
QUESTION 1
The Modern School of Management - ANSWERS-Peter Drucker, Tom Peters:
Focus on knowledge work, management by objectives, emotional intelligence, etc.
Peter Drucker is the father of modern management and emphasized
decentralization, knowledge work (creating value through information),
management by objectives, and the goal achievement process called "SMART"
He belives that managers should be leaders and should: 1. set objectives, 2.
organize, 3. motivate and communicate, 4. measure, 5. develop people.
Tom peters: found that the greatest companies focused mainly on fostering
innovation, nurturing champions, using hands-on management, sticking to core
competencies, flattening the hierarchy, empowering employees to make decisions.
QUESTION 2
Contemporary Management - ANSWERS-Blends ALL schools to respond to
unique forces of today's workplace. Focus on bringing out the best in diverse and
mobile workers.
Managing constant change.
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QUESTION 3
Embrace change - ANSWERS-leaders and organizations must be prepared to move
quickly and embrace change.
QUESTION 4
Phases of the Business Life Cycle - ANSWERS-Launch > Growth > Shake-Out >
Maturity > Decline or Renewal
QUESTION 5
Phases of the Business Life Cycle: Launch - ANSWERS-Move from planning to
operations - launching new products or services and marketing to target customers.
QUESTION 6
Phases of the Business Life Cycle: Growth - ANSWERS-rapid growth.
Challenges include: managing revenue, managing effectively, and dealing with
competition
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QUESTION 7
Phases of the Business Life Cycle: Shake-Out - ANSWERS-Grow slower usually
because of market saturation or competitors. Decline in profits because of
significant increase in costs to expand
QUESTION 8
Phases of the Business Life Cycle: Maturity - ANSWERS-As the market matures,
growth decreases and competition increases. May seek to expand customer base or
invest in new technologies or emerging markets
QUESTION 9
Phases of the Business Life Cycle: Decline or Renewal - ANSWERS-Sales, profit
and cash flow all decline. May exit the market, reinvent themselves or reengineer
the business
QUESTION 10
Old Style Organizations - ANSWERS-Old Goal: Efficiency
Based on Processes
Products: goods or services
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structure based on functions
Competition
Hierarchy in management
management focus: Individuals
company focus: quantity and cost
Top-down decision-making
Give direction
Promotion upward.
QUESTION 11
New Style Organizations - ANSWERS-New goals: Innovation and Impact
based on Projects
product: information or services
Collaboration
managing for Agility / Flexibility
management focus: Teams
company focus: innovation and disruption
Distributed Decision making
Strategic best practices
give coordination
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