NURS6222
Healthcare Safety & Quality Management
Comprehensive Finals Review (Qns & Ans)
2025
1. Which of the following is a core component of a successful
healthcare quality improvement program?
A) Increased staffing levels
B) Regular staff training
C) Infrequent internal audits
D) Strict financial budgeting
ANS: B. Regular staff training ensures that healthcare
professionals are up-to-date with the latest practices and
protocols, which is crucial for continuous quality improvement.
©2024/2025
,2. What is the primary goal of Root Cause Analysis (RCA) in
healthcare?
A) To identify the immediate cause of an error
B) To assign blame for an incident
C) To implement long-term solutions for systemic problems
D) To verify patient satisfaction levels
ANS: C. RCA aims to identify underlying issues and
implement solutions to prevent future errors, focusing on systemic
improvements rather than individual blame.
3. Which of the following best describes the “Plan-Do-Study-
Act” (PDSA) cycle?
A) A leadership training module
B) A quality improvement process
C) A crisis management protocol
D) A financial auditing tool
ANS: B. The PDSA cycle is a systematic series of steps for
continuous improvement in healthcare processes.
4. Which organization is responsible for accrediting healthcare
organizations in the United States?
©2024/2025
, A) Centers for Disease Control and Prevention (CDC)
B) Occupational Safety and Health Administration (OSHA)
C) The Joint Commission
D) World Health Organization (WHO)
ANS: C. The Joint Commission accredits and certifies
healthcare organizations and programs in the United States.
5. In the context of patient safety and quality improvement, what
does the term “just culture” refer to?
A) A culture of strict adherence to laws
B) A blame-free environment
C) A culture of accountability and learning
D) A hierarchical organization structure
ANS: C. A "just culture" balances accountability with a non-
punitive approach, encouraging learning from mistakes and near
misses.
Fill-in-the-Blank Questions
6. __________ is the systematic process of measuring
performance against recognized standards and implementing
changes accordingly in healthcare settings.
©2024/2025
Healthcare Safety & Quality Management
Comprehensive Finals Review (Qns & Ans)
2025
1. Which of the following is a core component of a successful
healthcare quality improvement program?
A) Increased staffing levels
B) Regular staff training
C) Infrequent internal audits
D) Strict financial budgeting
ANS: B. Regular staff training ensures that healthcare
professionals are up-to-date with the latest practices and
protocols, which is crucial for continuous quality improvement.
©2024/2025
,2. What is the primary goal of Root Cause Analysis (RCA) in
healthcare?
A) To identify the immediate cause of an error
B) To assign blame for an incident
C) To implement long-term solutions for systemic problems
D) To verify patient satisfaction levels
ANS: C. RCA aims to identify underlying issues and
implement solutions to prevent future errors, focusing on systemic
improvements rather than individual blame.
3. Which of the following best describes the “Plan-Do-Study-
Act” (PDSA) cycle?
A) A leadership training module
B) A quality improvement process
C) A crisis management protocol
D) A financial auditing tool
ANS: B. The PDSA cycle is a systematic series of steps for
continuous improvement in healthcare processes.
4. Which organization is responsible for accrediting healthcare
organizations in the United States?
©2024/2025
, A) Centers for Disease Control and Prevention (CDC)
B) Occupational Safety and Health Administration (OSHA)
C) The Joint Commission
D) World Health Organization (WHO)
ANS: C. The Joint Commission accredits and certifies
healthcare organizations and programs in the United States.
5. In the context of patient safety and quality improvement, what
does the term “just culture” refer to?
A) A culture of strict adherence to laws
B) A blame-free environment
C) A culture of accountability and learning
D) A hierarchical organization structure
ANS: C. A "just culture" balances accountability with a non-
punitive approach, encouraging learning from mistakes and near
misses.
Fill-in-the-Blank Questions
6. __________ is the systematic process of measuring
performance against recognized standards and implementing
changes accordingly in healthcare settings.
©2024/2025
