SCM 301 Exam 3 (PSU) questions with
complete solutions graded A+
Two layouts of manufacturing processes - correct answer ✔✔1. Product-based layout
2. Functional layout
What is product-based layout - correct answer ✔✔Resources are arranged sequentially according to
steps required (best for high volume)
What is functional layout - correct answer ✔✔Layout where resources are physically grouped by
function
What is continuous flow process - correct answer ✔✔(Product based layout) Equipment and people are
highly specialized and arranged sequentially.
What is production line / assembly line - correct answer ✔✔(Product based layout) Type of process used
to produce narrow range of standard items, suitable for high-volume yet the necessity of high-volume
can be a draw back of this process.
What is a job shop - correct answer ✔✔(Functional layout) A type of process used to make wide variety
of highly customized products in quantities as small as one.
What is batch manufacturing - correct answer ✔✔A type of manufacturing process where items move
through the steps in groups or batches.
What is fixed position - correct answer ✔✔A type of manufacturing process in which the position of the
product is fixed. (Ship building)
What is a hybrid manufacturing process - correct answer ✔✔Term referring to a manufacturing process
that combines characteristics and advantages of more than one process
, What are the four levels of customization - correct answer ✔✔1. MTS - Make to stock
2. ATO - Assemble to order
3. MTO - Make to order
4. ETO - Engineer to order
what is MTS - correct answer ✔✔Make - to - stock
Products require no customization
What is ATO - correct answer ✔✔Assemble - to - order
Customized only at the end
What is MTO - correct answer ✔✔Made - to - order
Standard components yet is customer specific
What is ETO - correct answer ✔✔Engineer - to - order
Produced at start to meet unusual customer need/requirement
Front room customer contact - correct answer ✔✔Physical/virtual point where customer interacts
directly with service organization
Back room customer contact - correct answer ✔✔Part of operation that is completed w/o direct
customer contact
Two approaches of layout decision model - correct answer ✔✔1. Line balancing
complete solutions graded A+
Two layouts of manufacturing processes - correct answer ✔✔1. Product-based layout
2. Functional layout
What is product-based layout - correct answer ✔✔Resources are arranged sequentially according to
steps required (best for high volume)
What is functional layout - correct answer ✔✔Layout where resources are physically grouped by
function
What is continuous flow process - correct answer ✔✔(Product based layout) Equipment and people are
highly specialized and arranged sequentially.
What is production line / assembly line - correct answer ✔✔(Product based layout) Type of process used
to produce narrow range of standard items, suitable for high-volume yet the necessity of high-volume
can be a draw back of this process.
What is a job shop - correct answer ✔✔(Functional layout) A type of process used to make wide variety
of highly customized products in quantities as small as one.
What is batch manufacturing - correct answer ✔✔A type of manufacturing process where items move
through the steps in groups or batches.
What is fixed position - correct answer ✔✔A type of manufacturing process in which the position of the
product is fixed. (Ship building)
What is a hybrid manufacturing process - correct answer ✔✔Term referring to a manufacturing process
that combines characteristics and advantages of more than one process
, What are the four levels of customization - correct answer ✔✔1. MTS - Make to stock
2. ATO - Assemble to order
3. MTO - Make to order
4. ETO - Engineer to order
what is MTS - correct answer ✔✔Make - to - stock
Products require no customization
What is ATO - correct answer ✔✔Assemble - to - order
Customized only at the end
What is MTO - correct answer ✔✔Made - to - order
Standard components yet is customer specific
What is ETO - correct answer ✔✔Engineer - to - order
Produced at start to meet unusual customer need/requirement
Front room customer contact - correct answer ✔✔Physical/virtual point where customer interacts
directly with service organization
Back room customer contact - correct answer ✔✔Part of operation that is completed w/o direct
customer contact
Two approaches of layout decision model - correct answer ✔✔1. Line balancing
