TOM 301 Chapter 2 questions n answers
graded A+ passed
Over the course of a month, which of the following is most likely to describe an appropriate flow unit for
a process analysis of a hospital?
The number of physicians
The number of beds
The square footage of the building
The number of patients - correct answer ✔✔d
From the perspective of process analysis, which of the following could be appropriate flow units for a
hardware store?
Number of workers
Number of cash registers
Number of customers
Number of suppliers - correct answer ✔✔c
A computer server experiences large fluctuations in the amount of data requests it receives throughout
the day. Because of this variation, Little's Law does not apply. - correct answer ✔✔f
The later the departure time for a flow unit for a same arrival time - correct answer ✔✔the longer the
flow time
Think of a restaurant as a process. which would be a combination of inputs and outputs for a process?
ingredients become satisfied customers
investment by the owners of the restaurant become revenue
hungry customers become satisfied customers
ingredients become meals - correct answer ✔✔bcd
graded A+ passed
Over the course of a month, which of the following is most likely to describe an appropriate flow unit for
a process analysis of a hospital?
The number of physicians
The number of beds
The square footage of the building
The number of patients - correct answer ✔✔d
From the perspective of process analysis, which of the following could be appropriate flow units for a
hardware store?
Number of workers
Number of cash registers
Number of customers
Number of suppliers - correct answer ✔✔c
A computer server experiences large fluctuations in the amount of data requests it receives throughout
the day. Because of this variation, Little's Law does not apply. - correct answer ✔✔f
The later the departure time for a flow unit for a same arrival time - correct answer ✔✔the longer the
flow time
Think of a restaurant as a process. which would be a combination of inputs and outputs for a process?
ingredients become satisfied customers
investment by the owners of the restaurant become revenue
hungry customers become satisfied customers
ingredients become meals - correct answer ✔✔bcd