Management 301 Exam 3 questions with
correct answers A+ rated
Julian is the founder and CEO of Backyard Paradise, a company that designs and markets home and
garden furniture made from reclaimed and recycled materials. He is putting together a team to revamp
the company's social media presence. How can he ensure that the team is cohesive and has high-
performance norms? - correct answer ✔✔by selecting people who have similar backgrounds and
attitudes, but are not too homogeneous
________ activities are those that entail dealing with other people outside the group. - correct answer
✔✔Boundary-spanning
Which of the following lateral role relationships exists when top management centralizes an activity to
which a large number of other units must gain access? - correct answer ✔✔a service relationship
A benefit that teams provide to their members is - correct answer ✔✔satisfaction of important personal
needs, such as affiliation.
The primary role of a management team is to - correct answer ✔✔coordinate and provide direction to
subunits.
Which of the following should management do to properly empower a team? - correct answer
✔✔entrust the team with responsibility, allowing them to make decisions on their own
Which of the following is a characteristic of the norming stage of group development? - correct answer
✔✔agreeing on shared goals
________ enhance(s) team performance, even among virtual teams. - correct answer ✔✔Empowerment
Jeremy is concerned with what others think of him and is generally more motivated to work harder
when he is on a team. This is called - correct answer ✔✔the social facilitation effect.
, "Kellen, always strive to have a high-performing ________ reporting to you. These individuals will
coordinate and give direction to the subunits under their jurisdiction and integrate work among the
subunits. This will be key to your success," said Vaughn, Kellen's mentor. - correct answer
✔✔management team
A team that controls decisions about and execution of a complete range of tasks, including acquisitions,
operations, quality control, maintenance, and shipping, is known as a(n) - correct answer
✔✔autonomous work group.
Which of the following is NOT true about teams? - correct answer ✔✔Teams can be powerful tools for
decreasing speed.
Melanie and Hiroka are on a team that is in the storming stage of group development. What is likely to
happen in this stage? - correct answer ✔✔maneuvering for power and status
Companies are increasingly using teams to achieve - correct answer ✔✔competitive advantage.
Which of the following can help leaders build teams that are cohesive and have high-performance
norms? - correct answer ✔✔helping the team succeed and publicizing its successes
Zev, an assistant in the marketing department at Huntington's, is assigned to a team with Ajoy, Tiffany,
and DeAnne. DeAnne and Ajoy are consistently among the top salespeople at the company and are
outgoing and well-liked. Farhad, Zev's boss, has observed that, while Zev is a good employee, he is
generally introverted and quiet and is disinclined toward making more effort than he has to. However,
when Zev begins working with his team, he becomes more engaged, inclined to speak up, and invested
in the team's goals. What is most likely the cause of this social facilitation effect? - correct answer
✔✔Zev is more motivated when other people are present.
Which of the following best exemplifies the work of a task specialist? - correct answer ✔✔they have
particular job-related skills and abilities
________ develop and maintain harmony within the team; they boost morale, give support, provide
humor, soothe hurt feelings, and exhibit concern for members' well-being. - correct answer ✔✔Team
maintenance roles
correct answers A+ rated
Julian is the founder and CEO of Backyard Paradise, a company that designs and markets home and
garden furniture made from reclaimed and recycled materials. He is putting together a team to revamp
the company's social media presence. How can he ensure that the team is cohesive and has high-
performance norms? - correct answer ✔✔by selecting people who have similar backgrounds and
attitudes, but are not too homogeneous
________ activities are those that entail dealing with other people outside the group. - correct answer
✔✔Boundary-spanning
Which of the following lateral role relationships exists when top management centralizes an activity to
which a large number of other units must gain access? - correct answer ✔✔a service relationship
A benefit that teams provide to their members is - correct answer ✔✔satisfaction of important personal
needs, such as affiliation.
The primary role of a management team is to - correct answer ✔✔coordinate and provide direction to
subunits.
Which of the following should management do to properly empower a team? - correct answer
✔✔entrust the team with responsibility, allowing them to make decisions on their own
Which of the following is a characteristic of the norming stage of group development? - correct answer
✔✔agreeing on shared goals
________ enhance(s) team performance, even among virtual teams. - correct answer ✔✔Empowerment
Jeremy is concerned with what others think of him and is generally more motivated to work harder
when he is on a team. This is called - correct answer ✔✔the social facilitation effect.
, "Kellen, always strive to have a high-performing ________ reporting to you. These individuals will
coordinate and give direction to the subunits under their jurisdiction and integrate work among the
subunits. This will be key to your success," said Vaughn, Kellen's mentor. - correct answer
✔✔management team
A team that controls decisions about and execution of a complete range of tasks, including acquisitions,
operations, quality control, maintenance, and shipping, is known as a(n) - correct answer
✔✔autonomous work group.
Which of the following is NOT true about teams? - correct answer ✔✔Teams can be powerful tools for
decreasing speed.
Melanie and Hiroka are on a team that is in the storming stage of group development. What is likely to
happen in this stage? - correct answer ✔✔maneuvering for power and status
Companies are increasingly using teams to achieve - correct answer ✔✔competitive advantage.
Which of the following can help leaders build teams that are cohesive and have high-performance
norms? - correct answer ✔✔helping the team succeed and publicizing its successes
Zev, an assistant in the marketing department at Huntington's, is assigned to a team with Ajoy, Tiffany,
and DeAnne. DeAnne and Ajoy are consistently among the top salespeople at the company and are
outgoing and well-liked. Farhad, Zev's boss, has observed that, while Zev is a good employee, he is
generally introverted and quiet and is disinclined toward making more effort than he has to. However,
when Zev begins working with his team, he becomes more engaged, inclined to speak up, and invested
in the team's goals. What is most likely the cause of this social facilitation effect? - correct answer
✔✔Zev is more motivated when other people are present.
Which of the following best exemplifies the work of a task specialist? - correct answer ✔✔they have
particular job-related skills and abilities
________ develop and maintain harmony within the team; they boost morale, give support, provide
humor, soothe hurt feelings, and exhibit concern for members' well-being. - correct answer ✔✔Team
maintenance roles
