TOM 301 Ch. 3 questions with verified
solutions graded A+
7. Which of the following statements about process analysis is TRUE?
A. Process analysis only matters to those who are in accounting.
B. Process analysis is all about keeping track of revenue and costs.
C. Process analysis is all about creating demand.
D. Process analysis helps one analyze all the activities involved in providing one unit of supply. - correct
answer ✔✔D. Process analysis helps one analyze all the activities involved in providing one unit of
supply.
8. Resources are shown in a process flow diagram as:
A. boxes.
B. arrows.
C. spheres.
D. triangles. - correct answer ✔✔A. boxes.
9. Inventory is shown as ____________ in a process flow diagram.
A. boxes
B. arrows
C. spheres
D. triangles - correct answer ✔✔D. triangles
10. Which of the following is a resource in an outpatient clinic?
A. Flu shot
B. X-ray machine
C. Ambulance
D. Reputation - correct answer ✔✔B. X-ray machine
, 11. You are filling your prescription at a pharmacy and are waiting in line in front of the pickup window.
Which one of the following processes will be upstream relative to your current position in the process?
A. Paying for the prescription
B. Waiting to take the prescription
C. Inspecting the prescription
D. Dropping off the prescription - correct answer ✔✔D. Dropping off the prescription
12. _______________ are used to show the journey of a flow unit from input to output.
A. Boxes
B. Arrows
C. Spheres
D. Triangles - correct answer ✔✔B. Arrows
13. Refer to the process flow diagram below. Station 1 is at the ______________ of the process.
A. downstream
B. upstream
C. target
D. bottleneck - correct answer ✔✔B. upstream
14. Refer to the process flow diagram below. Station 3 is at the ______________ of the process.
A. downstream
B. upstream
C. target
D. bottleneck - correct answer ✔✔A. downstream
15. Refer to the process flow diagram below. Station 2 is the ______________ of Station 1.
A. customer
B. supplier
solutions graded A+
7. Which of the following statements about process analysis is TRUE?
A. Process analysis only matters to those who are in accounting.
B. Process analysis is all about keeping track of revenue and costs.
C. Process analysis is all about creating demand.
D. Process analysis helps one analyze all the activities involved in providing one unit of supply. - correct
answer ✔✔D. Process analysis helps one analyze all the activities involved in providing one unit of
supply.
8. Resources are shown in a process flow diagram as:
A. boxes.
B. arrows.
C. spheres.
D. triangles. - correct answer ✔✔A. boxes.
9. Inventory is shown as ____________ in a process flow diagram.
A. boxes
B. arrows
C. spheres
D. triangles - correct answer ✔✔D. triangles
10. Which of the following is a resource in an outpatient clinic?
A. Flu shot
B. X-ray machine
C. Ambulance
D. Reputation - correct answer ✔✔B. X-ray machine
, 11. You are filling your prescription at a pharmacy and are waiting in line in front of the pickup window.
Which one of the following processes will be upstream relative to your current position in the process?
A. Paying for the prescription
B. Waiting to take the prescription
C. Inspecting the prescription
D. Dropping off the prescription - correct answer ✔✔D. Dropping off the prescription
12. _______________ are used to show the journey of a flow unit from input to output.
A. Boxes
B. Arrows
C. Spheres
D. Triangles - correct answer ✔✔B. Arrows
13. Refer to the process flow diagram below. Station 1 is at the ______________ of the process.
A. downstream
B. upstream
C. target
D. bottleneck - correct answer ✔✔B. upstream
14. Refer to the process flow diagram below. Station 3 is at the ______________ of the process.
A. downstream
B. upstream
C. target
D. bottleneck - correct answer ✔✔A. downstream
15. Refer to the process flow diagram below. Station 2 is the ______________ of Station 1.
A. customer
B. supplier
