QUESTIONS WITH 100% CORRECT
ANSWERS
Group - ANS-Widely recognized as an important sociological and social psychological unit of analysis in
the study of organizational behavior
Group Dynamics - ANS-Interactions and forces among group members in social situations
Group Dynamic and study of organizational behavior - ANS-Focus is on the dynamics of members of
both formal or informal work groups and now, teams in the organization
if a group exists in an organization, its members: - ANS-- Are motivated to join
-Perceive the group as a unified unit of interacting people
-Contribute in various amounts to the group processes
-Reach agreements and have disagreements through various forms of interaction
Group Dynamics-Kurt Lewin - ANS-describes how a group should be organized and conducted
Propinquity - ANS-people affiliate with one another due to spatial or geographical proximity
ex. students sitting next to each other in a class are more likely to form a group rather than those sitting
at opposite ends of the room.
Propinquity drawback - ANS-It is not analytical and does not begin to explain some of the complexities of
group formation and the modern development of globalization and electronic, online networking and
telecommuting.
Activities, interactions, and sentiments - ANS-the more activities people share, the more interactions
they have, or the stronger the sentiments, the more of the other two elements
Balance Theory - ANS-people are attracted to one another on the basis of similar attitudes toward
common objectives and goals
Role in balance theory - ANS-both propinquity and interaction play a role in ___________
,Exchange Theory - ANS-where a minimum positive level (rewards greater than costs) of an outcome
must exist in order for attraction or group affiliation to take place
Role in Exchange Theory - ANS-Propinquity, interaction and common attitudes all have roles in
______________ __________________
Stages of Group Development - ANS-forming, storming, norming, performing, adjourning (FSNPA)
Forming (Group Development) - ANS-This initial stage is marked by uncertainty and even confusion.
Group members are not sure about the purpose, structure, task, or leadership of the group.
Storming (Group Development) - ANS-This stage of development, as indicated by the term, is
characterized by conflict and confrontation. (In the usually emotionally charged atmosphere, there may
be considerable disagreement and conflict among the members about roles and duties.)
Norming (Group Development) - ANS-The members begin to settle into cooperation and collaboration.
They have a "we" feeling with high cohesion, group identity, and camaraderie
Performing (Group Development) - ANS-This is the stage where the group is fully functioning and
devoted to effectively accomplishing the tasks agreed on in the norming stage
Adjourning (Group Development) - ANS-This represents the end of the group, which in ongoing,
permanent groups will never be reached. However, for project teams or task forces with a specific
objective, once the objective is accomplished, the group will disband or have a new composition, and
the stages will start over again.
Group Formation - ANS-Economics
Security
Social
Punctuated Equilibrium Model
Economics (Group Formation) - ANS-Individuals take advantage of group incentive pay plan
Security (Group Formation) - ANS-Individuals join group for united front
Social (Group Formation) - ANS-Individuals have a strong desire for affiliation
Punctuated Equilibrium Model - ANS-Target or mission set that is not easily altered because of inertia;
characterized by equilibrium
Recognition that tactics must change for mission achievement; characterized by punctuated bursts of
activity to complete task
Types of Groups - ANS-Primary
Coalitions
, Membership
Reference
In-Group/Out-Group
Primary Type of Group - ANS--has to be small enough for fairly consistent interaction/communications
to occur face to face or electronically
-Different from small group because it also has to have a feeling of comradeship, loyalty and a sense of
values among members
True - ANS-T/F- Primary groups are small groups but not all small groups aren't primary groups
Coalition Type of Group - ANS--Interacting group and deliberately constructed for a reason
-Independent of formal organizational structure and lacking formal internal structure
-Mutual perception of membership and focused on issues relevant to members
Membership Type of Group - ANS-Something individuals belong to
Reference Type of Group - ANS-Something individuals want to belong to
In-Group/Out-Group Type of Group - ANS-Those that have or share dominant values and those that are
outside looking in
Committees - ANS-Formally designated work groups
Implications from research - ANS-Individual Effectiveness
Organizational Effectiveness
Highly cohesive group with positive leadership may have highest possible productivity (e.g. Hawthorne
Studies of relay room vs. bank wiring room)
Individual Effectiveness - ANS-Help employees learn about organization and self, gain new skills, obtain
rewards, and fulfill social needs
Organizational Effectiveness - ANS-Provide more ideas and skills, improve decision making and control,
and help facilitate change
Group Cohesion Increased - ANS-By goal agreement, frequency of interaction, personal attractiveness,
competition with other groups and favorable evaluations
Group Cohesion Decreased - ANS-By goal disagreement, large size, unpleasant experiences, competition
among group members, and domination by one or more members
Group/Team Effectiveness Factors - ANS-Task interdependence, Outcome Interdependence, Potency
task interdependence (group effectiveness factors) - ANS-how closely group members work together
Outcome Interdependence (group effectiveness factors) - ANS-whether/how group is rewarded