BOG Practice Exam - FACHE
A balanced scorecard is a fixed of performance measurements used to:
a. Assess patient satisfaction.
B. Ensure the agency does no longer exceed one performance metric on the price of every
other.
C. Provide a scorecard for annual overall performance tracking.
D. Gather and screen economic data. - ANS-b. Ensure the company does not exceed one
overall performance metric on the expense of any other.
A bar chart layout, with the objects rank ordered on a based variable, such as value, earnings,
or pleasure that Examines the components of a hassle in phrases of their contribution to it's
miles known as:
a. A run chart.
B. A frequency table.
C. Pareto evaluation.
D. Deming cycle. - ANS-c. Pareto evaluation
A meals provider director is assigned obligation for environmental services. This is an Example
of:
a. Redundant control.
B. Matrix management.
C. Oversight management.
D. Service line control. - ANS-b. Matrix control.
A fitness offerings company must use which of the following sequential
processes to assist set up human resources (HR) targets and regulations?
A. Analyze the present day HR state of affairs, forecast HR demand, reconcile with the price
range, forecast HR supply.
B. Design HR recruitment and selection sports, develop an HR reimbursement plan, and
establish HR appraisal systems.
C. Determine pleasant HR task shape, carry out HR process evaluations, set up HR schooling
and development plan.
D. Conduct HR process analysis, decide great HR activity structure, and establish HR
information system. - ANS-a. Analyze the current HR situation, forecast HR call for, reconcile
with the budget, forecast HR supply.
A healthcare govt is serving at the board of a network intellectual sanatorium. The mental clinic
board is comparing proposals for inpatient psychiatric services. Proposals were acquired from
the executive's facility and several different facilities. The healthcare executive ought to:
a. Participate in the discussion and the vote if the advantages to the network outweigh possible
conflicts of interest.
B. Not participate within the dialogue or the vote.
C. Declare a ability struggle-of-hobby and excuse himself or herself from participating in each
the discussion and the vote.
,D. Participate inside the discussion but no longer vote at the proposals. - ANS-d. Participate
inside the discussion however now not vote at the proposals.
A principal gain of capitation for number one care gatekeepers is it:
a. Guarantees primary care physicians will make more money than they ever made in
price-for-provider.
B. Encourages number one care physicians to be more judicious in their referrals to specialists.
C. Elevates the primary care medical doctor's fame inside the eyes of his/her sufferers.
D. Makes it easier for health plans to gather usage records from physicians. - ANS-b.
Encourages primary care physicians to be more judicious of their referrals to professionals.
A supervisor who seeks enter from others previous to making a decision is
conducting which leadership fashion?
A. Autocratic.
B. Participative.
C. Democratic.
D. Laissez-faire. - ANS-b. Participative.
A grasp patient index (MPI) can nice be defined as:
a. A relational database containing all identity numbers assigned to sufferers.
B. A machine for converting social security numbers to scientific report numbers.
C. A machine for converting clinical document numbers to patient account numbers.
D. A longitudinal record of all affected person encounters for a fixed time frame. - ANS-a. A
relational database containing all identification numbers assigned to sufferers.
A patient documents a criticism regarding a poor health center revel in. The right dealing with of
this patient's complaint is to:
a. Cite organizational coverage.
B. Side against the agency.
C. Minimize the criticism.
D. Clarify the problem. - ANS-d. Clarify the problem.
A tremendous internet present cost suggests that the funding has a price of return:
a. Higher than the cut price fee used inside the calculation.
B. Lower than the discount fee used within the calculation.
C. Equal to the bargain charge used in the calculation.
D. Equal to the accounting earnings averaged over the lifestyles of the investment - ANS-a.
Higher than the cut price rate used inside the calculation.
A privilege of confidentiality exists in a health practitioner-affected person relationship whilst the
physician-received information is:
a. Documented inside the affected person's clinical facts.
B. Substantiated by means of the affected person's nurse.
C. Related to the care and remedy of the patient.
D. Confirmed and documented with the aid of the patient. - ANS-c. Related to the care and
treatment of the affected person.
A a hit healthcare employer commonly has a unique and wellarticulated organisation philosophy
that presents a clean photo of the business enterprise's targets, norms and values. Employee
motivation to assist this philosophy might be finest while the company:
,a. Maintains a program that offers employees with a extensive kind of social, cultural and leisure
sports.
B. Emphasizes monetary rewards, which include strong employee benefits.
C. Provides a education software this is properly communicated, understood by way of
employees and enforced by using government control.
D. Continues a first-rate effort to articulate employee rights in such regions as grievances,
affirmative movement and human rights troubles. - ANS-c. Provides a training software that is
nicely communicated, understood by employees and enforced via executive control.
A typical use of the Internet via healthcare corporations is to:
a. Deliver instructional packages to personnel.
B. Provide the medical workforce with electronic access to patient information.
C. Advertise services to be had to the network.
D. Communicate financial statistics to enterprise units of the corporation. - ANS-c. Advertise
offerings available to the network.
Accident fees amongst personnel preserve to upward thrust and are dispensed among all
departments. What would be your quality preliminary motion in locating a comprehensive
solution to this hassle?
A. Form a safety committee of key employees to review reviews of all injuries and make hints for
corrections.
B. Require each department head to analyze his/her branch's accidents so that you can decide
the reasons and discover techniques of correction.
C. Institute a protection education application by way of departments.
D. Recommend that the employees committee formulate an powerful accident prevention
software. - ANS-a. Form a safety committee of key personnel to study reviews of all injuries and
make guidelines for corrections.
According to CMS Conditions of Participation, under what situations,
if any, is it permissible to disclaim a affected person get admission to to his or her clinical
report?
A. The information asked includes psychotherapy notes.
B. The request comes from the patient's private consultant rather than at once from the affected
person (if allowed under state law).
C. The provider business enterprise will incur tremendous charges in copying or forwarding the
asked records.
D. It is in no way permissible to deny a affected person access to his or her records. - ANS-a.
The information asked consists of psychotherapy notes.
According to the ACHE Code of Ethics, what action can the Ethics
Committee take in opposition to an affiliate after a complaint process has been initiated?
A. Fine the associate.
B. Report the violation to the associate's business enterprise.
C. Issue a written reprimand to the affiliate.
D. Recommend expulsion of the affiliate. - ANS-d. Recommend expulsion of the affiliate.
According to the ACHE's Code of Ethics, one way that healthcare
executives can keep away from or minimize the bad implications of conflict of interest is to:
a. Develop a public relations plan to deal with ability war-of-interest scenarios.
, B. Not take part in the unique selection where struggle may additionally exist.
C. Ensure members publish annual lists of foremost activities and holdings for inspections.
D. Make the struggle known to those in advanced positions. - ANS-d. Make the battle
acknowledged to those in superior positions
According to the ACHE's Ethical Policy Statement in Creating an Ethical Environment for
Employees, the organization have to:
a. Ensure maximum utilization of an worker's abilties and abilities.
B. Create a working surroundings that offers freedom from coercion.
C. Develop a committee that addresses worker range and compliance.
D. Provide sensitivity schooling to new employees at orientation. - ANS-b. Create a working
surroundings that offers freedom from coercion.
ACHE's Ethical Policy Statement on Ethical Issues Related to Downsizing recommends that
healthcare executives ought to don't forget providing which of the subsequent while downsizing?
A. Financial aid.
B. Child care.
C. Family counseling
d. Out-placement assistance. - ANS-d. Out-placement assistance.
After a advertising and marketing studies problem has been recognized, the researcher's
subsequent step is to:
a. Conduct a literature seek.
B. Conduct recognition agencies and acquire information.
C. Specify information desires.
D. Design a facts-series device. - ANS-c. Specify facts needs.
All areas of healthcare centers are issue to protection, comfort and other regulatory necessities
as dictated through the state existence safety codes, JCAHO, OSHA, nation fireplace marshal,
and so on. Which area of the ability usually has the best requirements?
A. The electricity plant.
B. Highly used public regions.
C. Areas beneath creation.
D. Patient care areas. - ANS-d. Patient care areas.
All of the following are crucial additives of strategic planning except:
a. The corporate challenge declaration.
B. Timetables for hobby of completion.
C. Competitive evaluation.
D. Assessment of the external environment. - ANS-b. Timetables for interest crowning glory.
All of the subsequent are primary features of the information offerings
branch besides:
a. Ensuring the integrity, best and protection of records.
B. Archiving and retrieving statistics.
C. Training and supporting users.
D. Utilizing statistics for operational selection making. - ANS-d. Utilizing facts for operational
selection making.
An analysis of proposed capital funding commonly consists of all the following besides:
a. Cost of capital
A balanced scorecard is a fixed of performance measurements used to:
a. Assess patient satisfaction.
B. Ensure the agency does no longer exceed one performance metric on the price of every
other.
C. Provide a scorecard for annual overall performance tracking.
D. Gather and screen economic data. - ANS-b. Ensure the company does not exceed one
overall performance metric on the expense of any other.
A bar chart layout, with the objects rank ordered on a based variable, such as value, earnings,
or pleasure that Examines the components of a hassle in phrases of their contribution to it's
miles known as:
a. A run chart.
B. A frequency table.
C. Pareto evaluation.
D. Deming cycle. - ANS-c. Pareto evaluation
A meals provider director is assigned obligation for environmental services. This is an Example
of:
a. Redundant control.
B. Matrix management.
C. Oversight management.
D. Service line control. - ANS-b. Matrix control.
A fitness offerings company must use which of the following sequential
processes to assist set up human resources (HR) targets and regulations?
A. Analyze the present day HR state of affairs, forecast HR demand, reconcile with the price
range, forecast HR supply.
B. Design HR recruitment and selection sports, develop an HR reimbursement plan, and
establish HR appraisal systems.
C. Determine pleasant HR task shape, carry out HR process evaluations, set up HR schooling
and development plan.
D. Conduct HR process analysis, decide great HR activity structure, and establish HR
information system. - ANS-a. Analyze the current HR situation, forecast HR call for, reconcile
with the budget, forecast HR supply.
A healthcare govt is serving at the board of a network intellectual sanatorium. The mental clinic
board is comparing proposals for inpatient psychiatric services. Proposals were acquired from
the executive's facility and several different facilities. The healthcare executive ought to:
a. Participate in the discussion and the vote if the advantages to the network outweigh possible
conflicts of interest.
B. Not participate within the dialogue or the vote.
C. Declare a ability struggle-of-hobby and excuse himself or herself from participating in each
the discussion and the vote.
,D. Participate inside the discussion but no longer vote at the proposals. - ANS-d. Participate
inside the discussion however now not vote at the proposals.
A principal gain of capitation for number one care gatekeepers is it:
a. Guarantees primary care physicians will make more money than they ever made in
price-for-provider.
B. Encourages number one care physicians to be more judicious in their referrals to specialists.
C. Elevates the primary care medical doctor's fame inside the eyes of his/her sufferers.
D. Makes it easier for health plans to gather usage records from physicians. - ANS-b.
Encourages primary care physicians to be more judicious of their referrals to professionals.
A supervisor who seeks enter from others previous to making a decision is
conducting which leadership fashion?
A. Autocratic.
B. Participative.
C. Democratic.
D. Laissez-faire. - ANS-b. Participative.
A grasp patient index (MPI) can nice be defined as:
a. A relational database containing all identity numbers assigned to sufferers.
B. A machine for converting social security numbers to scientific report numbers.
C. A machine for converting clinical document numbers to patient account numbers.
D. A longitudinal record of all affected person encounters for a fixed time frame. - ANS-a. A
relational database containing all identification numbers assigned to sufferers.
A patient documents a criticism regarding a poor health center revel in. The right dealing with of
this patient's complaint is to:
a. Cite organizational coverage.
B. Side against the agency.
C. Minimize the criticism.
D. Clarify the problem. - ANS-d. Clarify the problem.
A tremendous internet present cost suggests that the funding has a price of return:
a. Higher than the cut price fee used inside the calculation.
B. Lower than the discount fee used within the calculation.
C. Equal to the bargain charge used in the calculation.
D. Equal to the accounting earnings averaged over the lifestyles of the investment - ANS-a.
Higher than the cut price rate used inside the calculation.
A privilege of confidentiality exists in a health practitioner-affected person relationship whilst the
physician-received information is:
a. Documented inside the affected person's clinical facts.
B. Substantiated by means of the affected person's nurse.
C. Related to the care and remedy of the patient.
D. Confirmed and documented with the aid of the patient. - ANS-c. Related to the care and
treatment of the affected person.
A a hit healthcare employer commonly has a unique and wellarticulated organisation philosophy
that presents a clean photo of the business enterprise's targets, norms and values. Employee
motivation to assist this philosophy might be finest while the company:
,a. Maintains a program that offers employees with a extensive kind of social, cultural and leisure
sports.
B. Emphasizes monetary rewards, which include strong employee benefits.
C. Provides a education software this is properly communicated, understood by way of
employees and enforced by using government control.
D. Continues a first-rate effort to articulate employee rights in such regions as grievances,
affirmative movement and human rights troubles. - ANS-c. Provides a training software that is
nicely communicated, understood by employees and enforced via executive control.
A typical use of the Internet via healthcare corporations is to:
a. Deliver instructional packages to personnel.
B. Provide the medical workforce with electronic access to patient information.
C. Advertise services to be had to the network.
D. Communicate financial statistics to enterprise units of the corporation. - ANS-c. Advertise
offerings available to the network.
Accident fees amongst personnel preserve to upward thrust and are dispensed among all
departments. What would be your quality preliminary motion in locating a comprehensive
solution to this hassle?
A. Form a safety committee of key employees to review reviews of all injuries and make hints for
corrections.
B. Require each department head to analyze his/her branch's accidents so that you can decide
the reasons and discover techniques of correction.
C. Institute a protection education application by way of departments.
D. Recommend that the employees committee formulate an powerful accident prevention
software. - ANS-a. Form a safety committee of key personnel to study reviews of all injuries and
make guidelines for corrections.
According to CMS Conditions of Participation, under what situations,
if any, is it permissible to disclaim a affected person get admission to to his or her clinical
report?
A. The information asked includes psychotherapy notes.
B. The request comes from the patient's private consultant rather than at once from the affected
person (if allowed under state law).
C. The provider business enterprise will incur tremendous charges in copying or forwarding the
asked records.
D. It is in no way permissible to deny a affected person access to his or her records. - ANS-a.
The information asked consists of psychotherapy notes.
According to the ACHE Code of Ethics, what action can the Ethics
Committee take in opposition to an affiliate after a complaint process has been initiated?
A. Fine the associate.
B. Report the violation to the associate's business enterprise.
C. Issue a written reprimand to the affiliate.
D. Recommend expulsion of the affiliate. - ANS-d. Recommend expulsion of the affiliate.
According to the ACHE's Code of Ethics, one way that healthcare
executives can keep away from or minimize the bad implications of conflict of interest is to:
a. Develop a public relations plan to deal with ability war-of-interest scenarios.
, B. Not take part in the unique selection where struggle may additionally exist.
C. Ensure members publish annual lists of foremost activities and holdings for inspections.
D. Make the struggle known to those in advanced positions. - ANS-d. Make the battle
acknowledged to those in superior positions
According to the ACHE's Ethical Policy Statement in Creating an Ethical Environment for
Employees, the organization have to:
a. Ensure maximum utilization of an worker's abilties and abilities.
B. Create a working surroundings that offers freedom from coercion.
C. Develop a committee that addresses worker range and compliance.
D. Provide sensitivity schooling to new employees at orientation. - ANS-b. Create a working
surroundings that offers freedom from coercion.
ACHE's Ethical Policy Statement on Ethical Issues Related to Downsizing recommends that
healthcare executives ought to don't forget providing which of the subsequent while downsizing?
A. Financial aid.
B. Child care.
C. Family counseling
d. Out-placement assistance. - ANS-d. Out-placement assistance.
After a advertising and marketing studies problem has been recognized, the researcher's
subsequent step is to:
a. Conduct a literature seek.
B. Conduct recognition agencies and acquire information.
C. Specify information desires.
D. Design a facts-series device. - ANS-c. Specify facts needs.
All areas of healthcare centers are issue to protection, comfort and other regulatory necessities
as dictated through the state existence safety codes, JCAHO, OSHA, nation fireplace marshal,
and so on. Which area of the ability usually has the best requirements?
A. The electricity plant.
B. Highly used public regions.
C. Areas beneath creation.
D. Patient care areas. - ANS-d. Patient care areas.
All of the following are crucial additives of strategic planning except:
a. The corporate challenge declaration.
B. Timetables for hobby of completion.
C. Competitive evaluation.
D. Assessment of the external environment. - ANS-b. Timetables for interest crowning glory.
All of the subsequent are primary features of the information offerings
branch besides:
a. Ensuring the integrity, best and protection of records.
B. Archiving and retrieving statistics.
C. Training and supporting users.
D. Utilizing statistics for operational selection making. - ANS-d. Utilizing facts for operational
selection making.
An analysis of proposed capital funding commonly consists of all the following besides:
a. Cost of capital
