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QI 102 How to Improve with the Model for Improvement Exam Questions And 100% Correct Answers Latest Update!!

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QI 102 How to Improve with the Model for
Improvement Exam Questions And 100% Correct
Answers Latest Update!!

2025-2026 New!!!!



The Model for Improvement begins with three fundamental questions about any given
improvement, designed to address the aim (what are we trying to accomplish?), the
measures to be used (how will we know a change is an improvement?) and the changes
to be used (what changes can we make that will result in an improvement?).



The orthopedic clinic plans a change in order to improve the scheduling, then conducts
a small test of change with three patients on Tuesday morning. What is the next step for
the clinic improvement team?

(A) Change their measures.

B) Measure to see if the change led to improvement.

C) Report their results to the clinic leadership and prepare a poster for a national
meeting.

D) Institute the new scheduling process based upon their initial impressions of how
everything is working. -Answer >>Measure to see if the change led to improvement.



The Model for Improvement starts with three questions intended to tease out the
following concepts: A) Plan, do, act B) Mission, goal, strategy C) Aims, measures,
changes D) Will, ideas and execution Answer >>Aims, measures, changes



An orthopedic clinic in a busy metropolitan area wants to enhance its patient-scheduling
process. More specifically, the clinic desires improvement related to efficiency and the
satisfaction of its patients.

,Applying the Model for Improvement to this improvement goal of the clinic, which of the
following is the most reasonable aim statement?

(A) Implement two PDSA cycles within six months of beginning the project.

(B) Increase the number of patients reporting they are "very satisfied" with the clinic's
scheduling by 50 percent within six months.

(C) Change the scheduling process to allow both front desk staff AND nurses to directly
schedule appointments.

(D) Develop an efficient process for scheduling return appointments at the time of
checkout. - Answer >>Increase the number of patients reporting they are "very
satisfied" with the clinic's scheduling by 50 percent within six months.



An aim statement needs to state "how good, by when." Making patients more satisfied
with scheduling is a worthy goal. Answer D best describes an opportunity statement
since it contains no specificity regarding how much the clinic needs to improve, nor by
when. Answer C is really more of a "change" statement than an aim statement.



One orthopedic clinic, located in a busy metropolis, wants to enhance its patient
scheduling process. In particular, the clinic would like to increase its efficiency and the
satisfaction level of its patients.



Having reassembled the team and worked through the three questions of the Model for
Improvement, the orthopedic clinic plans an automated reminder phone call 24 hours
prior to each clinical appointment. The clinic's improvement team believes this small
change might improve scheduling.

What is the team's next step?

(A) Take a well-deserved break.

(B) Develop their project-level measures.

(C) Test their change plan using the PDSA cycle.

(D) Spread their findings to the clinic leadership and develop a poster to present at a
national meeting. -Answer >>Test their change plan using the PDSA cycle.



Once you have worked through the first three questions of the Model for Improvement —
the questions about aims, measures, and changes — it's time to do a small test of

, change using the PDSA cycle. The clinic should have already developed their measures,
and now is not the time for a break — because the hard work of improvement is just
beginning!



The busy, metropolitan-based orthopedic clinic wants to improve the scheduling of its
patients. In respect to that, it wants to be more efficient and satisfy its patients.




The team planned a test of change and now they've done the test. Now the team needs
to study how the test of change went - the "S" part of the PDSA cycle. They may
consider a combination of process measures - such things as how many appointments
started on time - and outcome measures - such as how satisfied the patients were with
the new process.



When attempting to improve a process, one reason to employ PDSA cycles rather than a
more traditional version of the scientific method (such as a randomized controlled trial)
is that:

A) It is easier to run PDSA cycles with a large team of people

B) The results of PDSA cycles are more generalizable than the results of other methods.

C) PDSA cycles are simpler to use than other methods.

(D) PDSA cycles provide a mechanism to adjust improvement ideas as the project
progresses.

(E) Both C and D - Answer >>Both C and D



PDSA cycles permit rapid, frequent review of data, and then adjustment in the test of
change based on the findings. Such that, for instance, if a new guideline that's supposed
to improve the care of pneumonia isn't working, PDSA cycles allow you quickly to
change that guideline and test its efficacy rather than wait until the end of some very
long study period.



The Model for Improvement has a process for learning from tests of change. What is the
sequence of steps in this process? - Answer >>Plan, do, study, act

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