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Which two Administrator Certification exam objectives are weighted at 10%? -
✔✔Data Management & Analytics - Reports and Dashboards
Which two Administrator Certification exam objectives are weighted at 13%? -
✔✔Security and Access & Service and Support Applications
Solar components and system supplier, Ursa Major Solar wants to ensure that
the info on their Company Information Page is up to date. Which set of info can
the administrator specify on the Company Info page? - ✔✔Organization Name,
Default Time Zone, Default Language
Ursa Major wants to ensure that all their locale settings are up to date. The
admin is going through the process of making the updates. Which two sets of
parameters are configured using Locale settings? - ✔✔Time and Number Display
Format & First/Last Name and Date Format
The VP of sales has changed the naming convention for opportunities to make it
more uniform across the company. The sales manager wants to update multiple
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,opp names for his sales team using the list view in SF. Which two interface
settings should be used to allow users with all required profile permissions to
edit records in list views? - ✔✔Enable Inline Editing & Enable Enhanced Lists
Salesforce users at Ursa Major Solar complain that global search returns too
many records. Which two configs should an admin perform to help users
manage search results? - ✔✔Specify the Search Filter Fields for the object's
search layout & reduct the number of records displayed for each object in the
Search Results page
List View - ✔✔A list of records that meet specific filter criteria
The Org Setup section makes up what percentage of the Administrator
Certification exam? - ✔✔3%
Which key topics are covered in the Org Setup section of the Administrator
Certification exam? - ✔✔UI Features, Company Information, Locale Settings
A new hire at Ursa Major Solar has joined the customer service team to interact
with customers and handle cases. The user needs access to the Service Console
to manage cases and customer info. What should an admin do to assign the
Service Cloud user license to a new user? - ✔✔Enable Service Cloud User on the
user record detail page
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, Ursa Major Solar is growing internationally. An admin received details of a new
hire in Tokyo who requires access to SF. What two requirements should the
admin consider when creating a new user in prod? - ✔✔Usernames must be
unique across all production SF orgs & usernames must be in the form for an
email address
A new employee is trying to login to SF but is getting an error message. What
should the admin do first to troubleshoot login error message? - ✔✔Check the
user's login history related list on the user record
The admin is notified that one of Ursa Major Solar's employees is going to leave
for a few weeks. Ursa Major Solar does not want employees to log in while on
leave. What should the admin do to prevent this temporarily? - ✔✔Freeze the
user's account
The admin is asked to deactivate the SF user account for an employee who
recently left the company. When a user account is deactivated, what happens to
the associate license? - ✔✔The license becomes available for reassignment
What are two reasons a user cannot be deactivated? - ✔✔The user is the
recipient of workflow email alerts & the user is a customer community admin
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