VATI LEADERSHIP ASSESSMENT QUESTIONS WITH CORRECTLY SOLVED ANSWERS

VATI LEADERSHIP ASSESSMENT QUESTIONS WITH
CORRECTLY SOLVED ANSWERS.

1) Conflict Resolution Strategies -- Answer ✔✔ - Problem solving
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- Negotiation
- Assertive communication _




- Grievances

2) Negotiation Process -- Answer ✔✔ - Resolve ongoing conflicts
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- Agree on steps to take _ _ _ _




- Bargain to protect individual or collect interests
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- Pursue outcomes that benefit mutual interests
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3) Negotiation Strategies -- Answer ✔✔ - Avoiding/withdrawing
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- Smoothing
- Competing/coercing
- Cooperating/accommodating
- Compromising/negotiating
- Collaborating

4) Negotiation Strategies: Avoiding/Withdrawing -- Answer ✔✔ - Both parties know
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there is a conflict, but they refuse to face it or work toward a resolution
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- Can be appropriate for minor conflicts, when one party holds more power
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than the other, or if the issue can work itself out over time
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- Because the conflict remains, it can surface again at a later date and escalate
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over time _




- Lose-lose solution _




5) Negotiation Strategies: Smoothing -- Answer ✔✔ - One party to attempts to
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"smooth" another party by trying to satisfy the other party
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- Often used to preserve or maintain a peaceful work environment
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- The focus can be on what is agreed upon, leaving conflict largely unresolved
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