SMB Telecom Exam Test Questions
Complete Solutions Current Update
Which piece of equipment in a VIOP phone system routes a call to the public switched
telephone network when the receiving location is from outside the PacketCable
managed IP network? - Answers -✔✔ Gateway
What are the three sub-network interfaces managed by PacketCable? - Answers -✔✔
Hybrid fiber/coax, managed IP, and public switched telephone network(PSTN)
Why is PacketCable VoIP a more efficient way of handling calls? - Answers -✔✔ Most
Cable operators have built their own IP telephone networks that use Internet protocol
rules.
Which of the voice over Internet protocol service tiers bypasses the cable operator's
direct link to the public switched telephone network and routes packets over the internet
to another telephone Company? - Answers -✔✔ Tier II Secondary VoIP
When a call is made from a phone that is on a managed IP phone system to a phone
that is outside the managed IP phone system, how does the call get routed to receiving
phone? - Answers -✔✔ The gateway down-converts the digital data to an analog
electrical signal format and routes the call to the PSTN
Because a cable operator will support as many lines as technically possible for a
business customer, what does the installer have to do prior to connection the embedded
multimedia terminal adapter? - Answers -✔✔ Check the RF signal levels on the cable
entering the building
When a PBX or Key system is involved in a business installation, the installer can set up
the EMTA and cable , but what has to happen before the installer can begin connecting
the equipment? - Answers -✔✔ The customer's PBX and key system technician must
arrive at the location
For a business telephone installation, which of the following is the preferred location for
the EMTA? - Answers -✔✔ The main closet.
Which of the following is a process that must be followed during a business order
installation and differs from a residential order process? - Answers -✔✔ Making sure
the PBX is tested and is functioning properly
What is the location where the EMTA is connected to both the outside and inside
wiring? - Answers -✔✔ the main closet or telecommunications closet.
, Before a business telephone installation is performed in an office building, who must
first approve it? - Answers -✔✔ The building owner or management company.
This organization is responsible for developing the tellecommunications standards that
address commercial building cabling for tlecom products and services with wiring
standards such as T568A and T568B to ensure consistne wiring and service delivery. -
Answers -✔✔ The Telecommunications Industry Association(TIA)
When extending wiring into another part of a building becomes necessary, who is
responsible for initiating the service? - Answers -✔✔ The customer
Who owns and is responsible for the wring between the small and medium business
customer's cross-connect block and the cross-connect block installed by the cable
operator? - Answers -✔✔ The customer
What is the advantage of using a multiple-clip configuration for distribution applications
in the 66-block? - Answers -✔✔ Several extensions can have a direct connection to the
same network circuit
What organization is responsible for developing telecommunications standards that
address commercial building cabling for telecom products and services? - Answers -
✔✔ Telecommunications Industry Association/Electronic Industries Alliance (TIA/EIA)
According to TIA/EIA standards, which type of unshielded twisted-pair cabling is
recommended for data-grade applications - Answers -✔✔ Category 5e
Which configuration enables several telephone extensions to have a direct connection
to the same network circuit - Answers -✔✔ A multiple-clip configuration
If it is necessary to run cables from one intermediate distribution frame to another, what
type of connection block is used? - Answers -✔✔ M66-150
Grounding and protection are required in two places. One is in the equipment room or
telecommunications closet. Where is the other? - Answers -✔✔ building entrance
When a circuit is cross-connected to a customer's equipment or telephones, it is tagged
for identification. Where else are telephone numbers and line positions on the EMTA
noted? - Answers -✔✔ On the orange cover of the 66-block
Why is T568A wiring configuration recommended over the T568B wiring configuration? -
Answers -✔✔ The T568A configuration is backward compatible with Universal Services
Order Codes RJ-XX wiring
Which pins are often not installed in an RJ-11 Jack? - Answers -✔✔ Pins 1 and 6
Complete Solutions Current Update
Which piece of equipment in a VIOP phone system routes a call to the public switched
telephone network when the receiving location is from outside the PacketCable
managed IP network? - Answers -✔✔ Gateway
What are the three sub-network interfaces managed by PacketCable? - Answers -✔✔
Hybrid fiber/coax, managed IP, and public switched telephone network(PSTN)
Why is PacketCable VoIP a more efficient way of handling calls? - Answers -✔✔ Most
Cable operators have built their own IP telephone networks that use Internet protocol
rules.
Which of the voice over Internet protocol service tiers bypasses the cable operator's
direct link to the public switched telephone network and routes packets over the internet
to another telephone Company? - Answers -✔✔ Tier II Secondary VoIP
When a call is made from a phone that is on a managed IP phone system to a phone
that is outside the managed IP phone system, how does the call get routed to receiving
phone? - Answers -✔✔ The gateway down-converts the digital data to an analog
electrical signal format and routes the call to the PSTN
Because a cable operator will support as many lines as technically possible for a
business customer, what does the installer have to do prior to connection the embedded
multimedia terminal adapter? - Answers -✔✔ Check the RF signal levels on the cable
entering the building
When a PBX or Key system is involved in a business installation, the installer can set up
the EMTA and cable , but what has to happen before the installer can begin connecting
the equipment? - Answers -✔✔ The customer's PBX and key system technician must
arrive at the location
For a business telephone installation, which of the following is the preferred location for
the EMTA? - Answers -✔✔ The main closet.
Which of the following is a process that must be followed during a business order
installation and differs from a residential order process? - Answers -✔✔ Making sure
the PBX is tested and is functioning properly
What is the location where the EMTA is connected to both the outside and inside
wiring? - Answers -✔✔ the main closet or telecommunications closet.
, Before a business telephone installation is performed in an office building, who must
first approve it? - Answers -✔✔ The building owner or management company.
This organization is responsible for developing the tellecommunications standards that
address commercial building cabling for tlecom products and services with wiring
standards such as T568A and T568B to ensure consistne wiring and service delivery. -
Answers -✔✔ The Telecommunications Industry Association(TIA)
When extending wiring into another part of a building becomes necessary, who is
responsible for initiating the service? - Answers -✔✔ The customer
Who owns and is responsible for the wring between the small and medium business
customer's cross-connect block and the cross-connect block installed by the cable
operator? - Answers -✔✔ The customer
What is the advantage of using a multiple-clip configuration for distribution applications
in the 66-block? - Answers -✔✔ Several extensions can have a direct connection to the
same network circuit
What organization is responsible for developing telecommunications standards that
address commercial building cabling for telecom products and services? - Answers -
✔✔ Telecommunications Industry Association/Electronic Industries Alliance (TIA/EIA)
According to TIA/EIA standards, which type of unshielded twisted-pair cabling is
recommended for data-grade applications - Answers -✔✔ Category 5e
Which configuration enables several telephone extensions to have a direct connection
to the same network circuit - Answers -✔✔ A multiple-clip configuration
If it is necessary to run cables from one intermediate distribution frame to another, what
type of connection block is used? - Answers -✔✔ M66-150
Grounding and protection are required in two places. One is in the equipment room or
telecommunications closet. Where is the other? - Answers -✔✔ building entrance
When a circuit is cross-connected to a customer's equipment or telephones, it is tagged
for identification. Where else are telephone numbers and line positions on the EMTA
noted? - Answers -✔✔ On the orange cover of the 66-block
Why is T568A wiring configuration recommended over the T568B wiring configuration? -
Answers -✔✔ The T568A configuration is backward compatible with Universal Services
Order Codes RJ-XX wiring
Which pins are often not installed in an RJ-11 Jack? - Answers -✔✔ Pins 1 and 6
