Test bank for operations management processes and supply chains 13th edition Lee J. Krajewski and Manoj K. Malhotra All Chapters 1-15 Covered

Test bank
operations management processes and supply chains
13th edition Lee J. Krajewski and Manoj K. Malhotra
All Chapters 1-15 Covered




1
Copyrighty©y2022yPearsonyEducation,yInc.

,TABLE OF CONTENT
y y




1. Using Operations to Create Value
y y y y


o Supplement A: Decision Making y y y




PART 1: MANAGING PROCESSES
y y y




2. Process Strategy and Analysis
y y y


3. Quality and Performance
y y


4. Lean Systems y


5. Capacity Planning y


o Supplement B: Waiting Lines y y y


6. Constraint Management y


7. Project Management y




PART 2: MANAGING CUSTOMER DEMAND
y y y y




8. Forecasting
9. Inventory Management y


o Supplement C: Special Inventory Models y y y y


10. Operations Planning and Scheduling y y y


o Supplement D: Linear Programming y y y


11. Resource Planning y




PART 3: MANAGING SUPPLY CHAINS
y y y y




12. Supply Chain Design y y


13. Supply Chain Logistic Networks
y y y


14. Supply Chain Integration
y y


15. Supply Chain Sustainability
y y




2
Copyrighty©y2022yPearsonyEducation,yInc.

,OperationsyManagementyProcessesyandySupplyyChains,y13thyeditionyKrajewski
Chaptery1-15

Chaptery1

1.1 RoleyofyOperationsyinyanyOrganization

1) Operationsymanagementyrefersytoytheydirectionyandycontrolyofyinputsythatytransformyprocessesyintoyproducts
yandyservices.

Answer:y y TRUE
Difficulty:y y Easy
Keywords:y y operationsymanagement,yinputs,yprocess,ytransformation
LearningyOutcome:y DiscussyoperationsyandyoperationsymanagementyasyaycompetitiveyadvantageyforytheyorganizationyAACSB:y Applic
ationyofyKnowledge
LearningyObjective:y y Describeytheyroleyofyoperationsyinyanyorganizationyandyitsyhistoricalyevolutionyoverytime.

2) Anyoperationyisyaygroupyofyresourcesyperformingyallyorypartyofyoneyorymoreyprocesses.yAnswer:
y TRUE

Difficulty:y y Easy
Keywords:y y operationsymanagement,yinputs,yprocess,ytransformation
LearningyOutcome:y DiscussyoperationsyandyoperationsymanagementyasyaycompetitiveyadvantageyforytheyorganizationyAACSB:y Applic
ationyofyKnowledge
LearningyObjective:y y Describeytheyroleyofyoperationsyinyanyorganizationyandyitsyhistoricalyevolutionyoverytime.

3) TheythreeymainylineyfunctionsyofyanyybusinessyincludeyOperations,yFinanceyandyMarketing.yAnswer:
y TRUE

Difficulty:y y Easy
Keywords:y y operations,yfinance,ymarketing
LearningyOutcome:y DiscussyoperationsyandyoperationsymanagementyasyaycompetitiveyadvantageyforytheyorganizationyAACSB:y Applic
ationyofyKnowledge
LearningyObjective:y y Describeytheyroleyofyoperationsyinyanyorganizationyandyitsyhistoricalyevolutionyoverytime.

4) Theyscopeyofysupplyychainymanagementyisyrestrictedytoytheysynchronizationyofytheyprocessyamongytheyvariousyb
usinessyfunctionsywithinytheyfirm.
Answer:y y FALSE
Difficulty:y y Easy
Keywords:y y supplyychainymanagement,yprocesses
LearningyOutcome:y DiscussyoperationsyandyoperationsymanagementyasyaycompetitiveyadvantageyforytheyorganizationyAACSB:y A
pplicationyofyKnowledge
LearningyObjective:y y Describeytheyroleyofyoperationsyinyanyorganizationyandyitsyhistoricalyevolutionyoverytime.

5) RegardlessyofyhowydepartmentsylikeyAccounting,yEngineering,yFinance,yandyMarketingyfunctionyinyanyorganizatio
n,ytheyyareyallylinkedytogetherythrough:
A) management.
B) processes.
C) customers.
D) stakeholders.yAns
wer:y ByDifficulty:y Mo
derate
3
Copyrighty©y2022yPearsonyEducation,yInc.

, Keywords:y y departments,yfunctions,yprocesses
LearningyOutcome:y DiscussyoperationsyandyoperationsymanagementyasyaycompetitiveyadvantageyforytheyorganizationyAACSB:y Applic
ationyofyKnowledge
LearningyObjective:y y Describeytheyroleyofyoperationsyinyanyorganizationyandyitsyhistoricalyevolutionyoverytime.

6) Theyfoundationsyofymodernymanufacturingyandytechnologicalybreakthroughsywereyinspiredybyytheycreationyof
ytheymechanicalycomputeryby:

A) CharlesyBabbage.
B) JamesyWatt.
C) EliyWhitney.
D) FrederickyTaylor.yA
nswer:y AyDifficulty:y M
oderate
Keywords:y y CharlesyBabbage
LearningyOutcome:y DiscussyoperationsyandyoperationsymanagementyasyaycompetitiveyadvantageyforytheyorganizationyAACSB:y Applic
ationyofyKnowledge
LearningyObjective:y y Describeytheyroleyofyoperationsyinyanyorganizationyandyitsyhistoricalyevolutionyoverytime.

7) WhichyofytheseyGreatyMomentsyinyOperationsyandySupplyyChainyManagementydidynotyoccuryinytheytwentiethy
century?
A) inventionyofytheyassemblyyline
B) publicationyofytheyToyotayProductionySystemsybook
C) establishmentyofyrailroads
D) strategicyplanningyforyachievingyproductyvarietyyAnsw
er:y C
Difficulty:y ModerateyKeywords:y h
istory,yrailroad
LearningyOutcome:y DiscussyoperationsyandyoperationsymanagementyasyaycompetitiveyadvantageyforytheyorganizationyAACSB:y Applic
ationyofyKnowledge
LearningyObjective:y y Describeytheyroleyofyoperationsyinyanyorganizationyandyitsyhistoricalyevolutionyoverytime.

8) Theythreeymainylineyfunctionsyofyanyybusinessyinclude:
A) operations.
B) marketing.
C) finance.
D) informationysystems.
E) allyofytheyabove
F) onlyyA),yB)yandyC)yaboveyAn
swer:y F
Difficulty:y y Moderate
Keywords:y y operations,yfinance,ymarketing
LearningyOutcome:y DiscussyoperationsyandyoperationsymanagementyasyaycompetitiveyadvantageyforytheyorganizationyAACSB:y Applic
ationyofyKnowledge
LearningyObjective:y y Describeytheyroleyofyoperationsyinyanyorganizationyandyitsyhistoricalyevolutionyoverytime.

9) Operationsymanagementyrefersytoytheysystematicydesign,ydirection,yandycontrolyofy
thatytransformy intoyproductsyandyservices.
Answer:y y processes,yinputs
Difficulty:y y Moderate
Keywords:y y process,yinput,ytransform,yproduct,yservice
LearningyOutcome:y y Discussyoperationsyandyoperationsymanagementyasyaycompetitiveyadvantageyforytheyorganization




4
Copyrighty©y2022yPearsonyEducation,yInc.