solutions 2025, 300 and above questions and
answers ,,,Exam code3457
Supporting recovery - answer-is what the community and system does.
co-occurring disorder - answer-a mental health and an addiction diagnosis
peer specialists - answer-should have a good understanding of the impact of trauma in
recovery
Mercy Maricopa Integrated Care (MMIC) - answer-ADHS/ DBHS contracts with the
RBHA throughout the state
Arnold v. Sarn - answer-A class action suit was filed in 1981 against the state of Arizona
alleging that the state and the county did not provide a comprehensive Mental Health
system.
dual relationship - answer-relationships in which a service provider has both a paid
helping relationship with another individual and another kind of relationship as well.
advocacy - answer-the act of speaking to and for another person or oneself.
empathy - answer-the ability to understand, perceive and feel another persons feelings.
sympathy - answer-to feel pity or sorrow
unconditional positive regard - answer-acceptance and support of a person regardless
of what the person says or does.
person first language - answer-emphasizing the person rather than their symptoms.
individual advocacy - answer-when one person who speaks on behalf of another
person.
self advocacy - answer-when one person communicates their needs or desires to
others.
system advocacy - answer-about changing rules, policies or laws that influences how
people live their lives.
stigma - answer-when someone judges you based on a single personal trait.
, facilitating recovery - answer-is what the behavioral health professionals do.
recovery - answer-is what the consumer does
hallucinations - answer-auditory or visual perceptions involve other senses: feel, taste or
smell, manageable with coping strategies.
delusions - answer-beliefs that are firmly held despite contradictory evidence.
negative symptoms - answer-the person has a lack of interest or pleasure
active listening - answer-limit distractions to allow for focus on the speaker.
stressor - answer-anything that makes one uncomfortable
role model - answer-acting as an example
cultural competence - answer-attaining knowledge, skills, and attitude to provide
effective care to diverse populations.
strength based approach - answer-using a strength as a source to assist a person to
move toward their own recovery.
break confidentiality - answer-the life of a member or another is at risk.
teachable moments - answer-can occur when the member can't move forward in solving
a problem or is stuck in a situation and doesn't know what to do.
an effective way to bring about positive change within organization the PSS works in is
to... - answer-share your story with co workers as well as clients.
during a staff meeting, you might hear a staff member refer to a member as "crazy" and
then laughs about it. should you do anything, and what? - answer-respectfully challenge
the comment and use as a teachable moment.
emotional intelligence - answer-thee ability to recognize your own and other's emotional
states, influencing others by engaging them in a positive way, building upon personal
strengths and self confidence.
build trust - answer-placing confidence in another person. doing what we say we will do,
taking action on what we say we will
motivational interviewing - answer-collaborative and goal oriented and are not
Counseling or Psychotherapy.