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Industrial/Organizational Psychology by Ronald Riggio Chapters 1-4 Exam One UPDATED Exam Questions and CORRECT Answers

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Industrial/Organizational Psychology by Ronald Riggio Chapters 1-4 Exam One UPDATED Exam Questions and CORRECT Answers Objectives of Industrial/Organizational Psychology - CORRECT ANSWER - To conduct research in an effort to increase our knowledge and understanding of human work behavior and to apply that knowledge to improve work behavior, the work environment, and the psychological conditions of the worker

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Intro to Industrial/Organizational
Psychology Final Exam UPDATED Exam
Questions and CORRECT Answers
I/O Psychology - CORRECT ANSWER - The science of human behavior at work and the
application of psychological principles to the workplace


Different aspects of I/O Psychology - CORRECT ANSWER - Work Groups &
Performance (Effectiveness), Attitudes, Motivation & Commitment, Performance Appraisal,
Organizational Development, Employee Selection, Job Analysis, Training, Assessment


Industrial Psychology - CORRECT ANSWER - More concerned with the appropriate use
of people or "human resources" in
organizations: Job Design, Employee Selection & Training, Performance Appraisal


Organizational Psychology - CORRECT ANSWER - Understanding behavior and
enhancing the well being of employees in the workplace: Employee Attitudes & Behavior, Job
Stress, Supervisory Practices


Hugo Munsterberg & Walter Dill Scott - CORRECT ANSWER - Applying psychology to
problems of
organizations


Frederick Winslow Taylor - CORRECT ANSWER - Scientific Management as an
approach to handling production workers in factories


Frank & Lillian Gilbreth - CORRECT ANSWER - Studied how people perform tasks;
Best known for time and motion studies


Army Alpha - CORRECT ANSWER - Tests intelligence of people who can read/write in
English. Used for USA army in WWI

,Hawthorne Studies - CORRECT ANSWER - An experiment where a group of 6
employees were segregated, their work environment was changed and they were monitored


Army General Classification Test - CORRECT ANSWER - a test developed by during
WWII psychologists for the selection and placement of military personnel


What does an I/O Psychologist

do? - CORRECT ANSWER - Conduct job analysis, Design an employee performance
appraisal system, Design an employee selection system, Design training programs, Evaluate the
effectiveness of an activity
or practice, Implement an organizational change


Career Opportunities - CORRECT ANSWER - University Professor, Researcher,
Consultant, Organizational Development Specialist, Performance Improvement Specialist,
Human Resource Representative, Management Development, Training & Development


Beneficence and Nonmaleficence - CORRECT ANSWER - Psychologists strive to benefit
those with whom they work and take care to do no harm


Fidelity and Responsibility - CORRECT ANSWER - Psychologists establish relationships
of trust with those with whom they work.


Integrity - CORRECT ANSWER - Psychologists seek to promote accuracy, honesty, and
truthfulness in the science, teaching, and practice of psychology.


Justice - CORRECT ANSWER - Psychologists recognize that fairness and justice entitle
all persons to access to and benefit from the contributions of
psychology and to equal quality in the processes, procedures, and services being conducted by
psychologists.

,Respect for People's Rights and Dignity - CORRECT ANSWER - Psychologists respect
the dignity and worth of all people, and the rights of individuals to privacy, confidentiality, and
self-determination.


Quasi-experimental - CORRECT ANSWER - Research method similar to an experimental
design except that it makes use of naturally occurring groups rather than randomly assigning
subjects to groups. (No control)


Survey Design - CORRECT ANSWER - a method of asking research participants
questions that provides researchers with a method of information gathering from a large number
of people over a relatively short period of time


Questionnaire - CORRECT ANSWER - -Open-ended questions allow respondents to
express opinions, ideas, or behaviors in their own words without being forced to choose among
alternatives that have been predetermined by a marketing researcher. It captures the "voice" of
the respondents.


Descriptive Statistics - CORRECT ANSWER - Ways of describing a set of data. Three
common measurements are the mean, median and mode.


Meta-Analysis - CORRECT ANSWER - a procedure for statistically combining the results
of many different research studies


Job Analysis - CORRECT ANSWER - Process of defining a job in terms of its
component tasks or duties and the human attributes


Uses and Application of Job Analysis - CORRECT ANSWER - Career Development
Legal Issues
Performance Appraisals
Employee Selection
Training

, Research
Job Descriptions
Job Specifications
Job Evaluation


Job Descriptions - CORRECT ANSWER - Written statements that describe what
incumbent actually does, how and why;
Specifies task requirements


Job Specifications - CORRECT ANSWER - KSAO that are necessary for job
Specifies people requirements


Job Evaluation - CORRECT ANSWER - Determine worth of a job



Element - CORRECT ANSWER - Smallest unit of work activity



Activity - CORRECT ANSWER - Parts of a task



Task - CORRECT ANSWER - Multiple elements of work performed to
achieve an objective


Duty - CORRECT ANSWER - Major component of the job



Position - CORRECT ANSWER - Defined by the tasks an individual performs



Job - CORRECT ANSWER - Collection of positions similar enough to
one another to share a common job title

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